FERRE UK LTD Bewertungen 

789
•
TrustScore 4 von 5

3,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Received my brand new cooker and the door seal started peeling off. Contacted customer service multiple times and was repeatedly told this was normal, which was wild. Also the hob covers scratch reall... Mehr ansehen

Bewertet mit 5 von 5 Sternen

⭐⭐⭐⭐⭐ A truly honest review after a full year of use After using this Ferre cooker for a full year, I feel it’s only fair to give an honest review. First of all, the gas... Mehr ansehen

Bewertet mit 5 von 5 Sternen

"I chose a cooker hood from Ferre UK and I am impressed by how effectively it eliminates cooking odors. Although I had read mixed reviews on Trustpilot regarding the noise level, my model is surprisin... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Product was delivered incredibly quick and is an absolute bargain. Lovely product, my gas engineer had no problems installing it and was complimentary of it. Nice that it came with all the LPG convers... Mehr ansehen

Unternehmensdetails

  1. Haushaltsgeräte-Großhändler
  2. Fachhandel für Küchenbedarf
  3. Haushaltswaren-Großhändler
  4. Küchenmöbelgeschäft

Vom Unternehmen geschrieben

Femaş Group was established in 1978. We have built seven production facilities, six in Kayseri and one in Istanbul. The site in Istanbul has 175,000 m² of buildings on a 250,000 m² site. We are a big family of 1,750 people keen to accomplish our mission which is to provide solutions with a wide range of production and to show our differences instead of offering similar or equivalent products by analysing the needs, demands, and challenges in 130 countries on 6 continents. Our aim is to combine our technology, labour and knowledge with our experience and to focus on solutions that most companies cannot even imagine. Our group of companies: Ferel Electronics, Mamur Technology, Mabaş Metal, Re-Ma Metal, and Remay have been structured to ensure that each specialises in their own field by focusing on in-depth development of unique superior products.


Kontaktinformationen

3,8

Gut

TrustScore 4 von 5

789 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 22 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3,8

Alle Bewertungen

(789)

133 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Product accuracy

Product accuracy, super speedy delivery. No problems at all!

28. September 2025
FERRE UK LTD-Logo

Antwort von FERRE UK LTD

Hello, we’re thrilled to hear that you like your Ferre product! 🎉
As a little thank you for giving us 5 stars on Trustpilot, we have a surprise for you!
Send us a photo of a meal you’ve cooked with your Ferre with the Ferre appliance in the picture via our WhatsApp number +44 7704 492800, or share a photo and tag @ferrecooker on Instagram.
And we’ll send you a £5 refund as a token of our appreciation. 🍳✨

Bewertet mit 4 von 5 Sternen

50cm extractor unit

We needed a 50cm extractor unit to fit the confined space in the kitchen. The Ferre unit was just what we needed. The appearance, quality and functionality are spot on. The only thing that let it down slightly for me was the flimsiness of the two filters grills. We are going to have to be very careful when cleaning these.

18. September 2025
FERRE UK LTD-Logo

Antwort von FERRE UK LTD

Hello, thank you for you kind feedback!

Bewertet mit 5 von 5 Sternen

Looks great odd size required so was…

Looks great odd size required so was happy with their price product and delivery

17. September 2025
FERRE UK LTD-Logo

Antwort von FERRE UK LTD

Hello, we’re thrilled to hear that you like your Ferre product! 🎉
As a little thank you for giving us 5 stars on Trustpilot, we have a surprise for you!
Send us a photo of a meal you’ve cooked with your Ferre with the Ferre appliance in the picture via our WhatsApp number +44 7704 492800, or share a photo and tag @ferrecooker on Instagram.
And we’ll send you a £5 refund as a token of our appreciation. 🍳✨

Bewertet mit 1 von 5 Sternen

Please do not order anything from this…

Please do not order anything from this company! If there's any issue with damage and you have paid cash you can say good bye to your hard earned money.
Ordered a cooker that was delivered damaged. Collected the following day but has since refused to refund due to the product arriving back at their warehouse unboxed. It was never boxed in the first place just the normal polystyrene and polythene packaging.
When collected there courier refused to take the packaging.
Its a good job I paid with a credit card.
YOU HAVE BEEN WARNED. STAY CLEAR!

13. September 2025
FERRE UK LTD-Logo

Antwort von FERRE UK LTD

We’re truly sorry to hear about your experience. We understand how frustrating it can be when a product arrives damaged, and we always aim to resolve such cases as quickly and fairly as possible.

Please note that we can only process refunds once the product is received back in the same packaging condition for safe transport, as required by our couriers.

Thank you for bringing this to our attention — we appreciate your feedback and the opportunity to improve.

Best regards

Bewertet mit 5 von 5 Sternen

Great service

Great service
Excellent products
Recommended

15. September 2025
FERRE UK LTD-Logo

Antwort von FERRE UK LTD

Hello, we’re thrilled to hear that you like your Ferre product! 🎉
As a little thank you for giving us 5 stars on Trustpilot, we have a surprise for you!
Send us a photo of a meal you’ve cooked with your Ferre with the Ferre appliance in the picture via our WhatsApp number +44 7704 492800, or share a photo and tag @ferrecooker on Instagram.
And we’ll send you a £5 refund as a token of our appreciation. 🍳✨

Bewertet mit 5 von 5 Sternen

Fast service

Fast service
Great price
No problems
Looks better than the picture

15. September 2025
FERRE UK LTD-Logo

Antwort von FERRE UK LTD

Hello, we’re thrilled to hear that you like your Ferre product! 🎉
As a little thank you for giving us 5 stars on Trustpilot, we have a surprise for you!
Send us a photo of a meal you’ve cooked with your Ferre with the Ferre appliance in the picture via our WhatsApp number +44 7704 492800, or share a photo and tag @ferrecooker on Instagram.
And we’ll send you a £5 refund as a token of our appreciation. 🍳✨

Bewertet mit 5 von 5 Sternen

It’s really good as I thought

Good quality

23. September 2025
FERRE UK LTD-Logo

Antwort von FERRE UK LTD

Hello, we’re thrilled to hear that you like your Ferre product! 🎉
As a little thank you for giving us 5 stars on Trustpilot, we have a surprise for you!
Send us a photo of a meal you’ve cooked with your Ferre with the Ferre appliance in the picture via our WhatsApp number +44 7704 492800, or share a photo and tag @ferrecooker on Instagram.
And we’ll send you a £5 refund as a token of our appreciation. 🍳✨

Bewertet mit 1 von 5 Sternen

BULLIED INTO REMOVING REVIEW TO GET MY…

WHERE IS MY COMPENSATION???
WHERE IS MY COMPENSATION???
WHERE IS MY COMPENSATION???
WHERE IS MY COMPENSATION???
WHERE IS MY COMPENSATION???

BULLIED INTO REMOVING REVIEW TO GET MY MONEY BACK FOR A FAULTY ITEM.

THIS SELLER IS DISGUSTING AS THEY JUST BLAME THE CUSTOMER FOR THEM SELLING FAULTY GOODS, BECAUSE THEY WON'T TAKE RESPONSIBILITY FOR THIS THEY THREATEN WITH LEGAL ADVICE AND BLAME THE CUSTOMER FOR THEM BEING AGGRESSIVE.

DON'T WASTE ANY TIME WITH THIS COMPANY THEY REALLY DO NOT CARE. FROM THE TIME OF REPORTING THE PROBLEM IT TOOK 4 MONTHS TO GET MY MONEY BACK ONLY AFTER I LEFT A REVIEW ON HERE THAT WASN'T IN THEIR FAVOUR.

THIS COMPANY REALLY NEEDS HELP WITH THEIR CUSTOMER SERVICE AND NEED TO START TAKING RESPONSIBILITY FOR DODGY GOODS SOLD BY THEM.

ON WHATSAPP YOU ARE EITHER BLOCKED OR JUST MET WITH RUDENESS FROM A WOMAN.

SO IF YOU BUY FROM HERE BEWARE YOU MAY HAVE A BATTLE ON YOUR HANDS, I DEFINITELY WON'T WASTE ANY MORE TIME BUYING FROM A COMPANY LIKE THIS.

NO APOLOGY OR ANY EXTRA MONEY BACK FOR ALL OF THE INCONVENIENCE, 4 MONTHS ISN'T GOOD ENOUGH.

IM DISABLED AND NEEDED HELP BUT THIS IS SUCH A BAD COMPANY THEY HAVE NO INTEREST IS HELPING, THE WHATSAPP CHAT IS JUST RUDE ALL THE TIME.

YOU DISCRIMINATE AGAINST EVERYONE.

GET SOMEONE NEW ON YOUR WHATSAPP/IN YOU SERVICE DEPARTMENT WHO KNOWS HOW TO TREAT PEOPLE.

DO I GET ANY COMPENSATION FOR NOT HAVING A PROPER WORKING OVEN FOR FOUR MONTHS??? IT WAS SETTING THE TRIP BURNING MY FOOD BUT I WAS TREATED LIKE I DESERVED TO HAVE A FAULTY ITEM. IM DISABLED AND HAD NO CHOICE BUT TO KEEP USING IT AS IT WAS IN MY WAY AND I COULDN'T AFFORD A NEW ONE UNTIL IT WAS REFUNDED SO THIS WAS VERY UNFAIR TO BE TREATED LIKE I DIDN'T MATTER.

STILL NOT SUPPORTED FOR THE FOUR MONTHS YOU LEFT ME WITH A FAULTY OVEN, AVOID THIS SELLER, THEY ARE NOT WORTH WASTING TIME ON OR YOUR HARD EARNED MONEY....... AVOID AVOID AVOID!!!

STAY AWAY THEY ARE SO WRONG FOR ALL THEY DO.

18. April 2025
Bewertung ohne vorherige Einladung
FERRE UK LTD-Logo

Antwort von FERRE UK LTD

We are truly sorry to read your review and to hear that you had such a disappointing experience.

Our team’s goal is always to resolve any issue fairly and respectfully. We also deeply regret that you felt disrespected or unsupported — that is not acceptable and we will review this internally.

Thank you for sharing your feedback — we take it seriously and will use it to improve our communication and service.

Kind regards

Bewertet mit 2 von 5 Sternen

Not as advertised

Cooker arrived on time. All OK apart from not having the advertised storage drawer at the bottom. This was a selling point for me due to one oven & very little space for trays etc in my place. Instead, there is a screwed shut metal flap.
Have contacted Ferre by email with photos as requested but no reply at all.

21. September 2025
FERRE UK LTD-Logo

Antwort von FERRE UK LTD

Thank you for your feedback and for taking the time to let us know about this. We’re glad your cooker arrived on time, but we’re very sorry to hear about the issue with the missing storage drawer and for the delay in response.

Please rest assured that this is not the experience we want for our customers. Could you kindly resend your email with the photos via WhatsApp?

Thank you for your patience and for bringing this to our attention.

Best regards

Bewertet mit 5 von 5 Sternen

Exceptional customer service, quality products

First cooker hood arrived damaged. Contacted company and dealt with Furkan. Collection of damaged hood and despatch of new hood started immediately. Furkan kept me updated throughout process. Extremely pleased with new cooker hood, excellent quality and very reasonably priced. Would not hesitate to deal with this company again for any future needs. Highly recommend.

1. Oktober 2025
Bewertung ohne vorherige Einladung
FERRE UK LTD-Logo

Antwort von FERRE UK LTD

We are happy to help you. Thank your for your beautiful feedback!

Bewertet mit 5 von 5 Sternen

Ferre dual fuel cooker

found this cooker after lots of searching for one with a Wok burner.
the price compared to other like this is very competative indeed.
Ordering was very easy via your website and delivery was only 3 working days and the delivery guys even brought the item into the kitchen for me.
The cooker has now been installed and my wife and I absolutely delighted with the item.
my only small gripe would be that you don't offer an uplift of the old applience, or at least I couldn't see the option when ordering.
All in all definately one of my better purchasing decisions.

20. September 2025
FERRE UK LTD-Logo

Antwort von FERRE UK LTD

Hello, we’re thrilled to hear that you like your Ferre product! 🎉
As a little thank you for giving us 5 stars on Trustpilot, we have a surprise for you!
Send us a photo of a meal you’ve cooked with your Ferre with the Ferre appliance in the picture via our WhatsApp number +44 7704 492800, or share a photo and tag @ferrecooker on Instagram.
And we’ll send you a £5 refund as a token of our appreciation. 🍳✨

Bewertet mit 5 von 5 Sternen

Only just finished installing seems okay plenty of suction

Bought this cooker hood on people’s feed back i am satisfied with my purchase

10. September 2025
FERRE UK LTD-Logo

Antwort von FERRE UK LTD

Hello, we’re thrilled to hear that you like your Ferre product! 🎉
As a little thank you for giving us 5 stars on Trustpilot, we have a surprise for you!
Send us a photo of a meal you’ve cooked with your Ferre with the Ferre appliance in the picture via our WhatsApp number +44 7704 492800, or share a photo and tag @ferrecooker on Instagram.
And we’ll send you a £5 refund as a token of our appreciation. 🍳✨

Bewertet mit 3 von 5 Sternen

Lovely cooker

Lovely cooker, hower small issue and customer service is appauling

20. September 2025
FERRE UK LTD-Logo

Antwort von FERRE UK LTD

Hello, thank you for your kind feedback. We will use this to improve our service. Enjoy your new Ferre appliance!

Bewertet mit 1 von 5 Sternen

your customer service is not even to…bad customer service

your customer service is not even to mention i send an email from my email since 2 weeks no replies from your side i send a whats app and teh reply was after more than 24 hours call teh engineer as if i dont know that wooo what a great reply , we shell not use your services again ( to be fare the product looks good not implemented yet but seems a decent quality ) this is how customer service can destroy all teh efforts provided by the manufacturer .... keep sleeping fellows

9. September 2025
FERRE UK LTD-Logo

Antwort von FERRE UK LTD

Hello, we are truly sorry for the poor experience you’ve had with our customer service. We understand how frustrating it must be to wait so long for replies, and we sincerely apologize that our response time did not meet your expectations.

We appreciate your feedback and take it very seriously, as customer service should never undermine the quality of our products. We will review this matter internally to ensure faster and more helpful responses in the future.

Thank you for acknowledging the product quality, and we hope we can regain your trust.

Bewertet mit 5 von 5 Sternen

Love this oven

Love this oven.
Retro cute never want another one

10. September 2025
FERRE UK LTD-Logo

Antwort von FERRE UK LTD

Hello, we’re thrilled to hear that you like your Ferre product! 🎉
As a little thank you for giving us 5 stars on Trustpilot, we have a surprise for you!
Send us a photo of a meal you’ve cooked with your Ferre with the Ferre appliance in the picture via our WhatsApp number +44 7704 492800, or share a photo and tag @ferrecooker on Instagram.
And we’ll send you a £5 refund as a token of our appreciation. 🍳✨

Bewertet mit 1 von 5 Sternen

Not arrived

Not arrived - royal mail have not delivered no response from them or Ferre Uk

18. September 2025
FERRE UK LTD-Logo

Antwort von FERRE UK LTD

Hello, we’re sorry for the inconvenience. Could you please reach out to our customer service team so we can look into this and resolve it quickly?

Bewertet mit 1 von 5 Sternen

The appliance arrived damaged

The appliance arrived damaged. After several days emailing back and forth we're at a stailmate, the company want to pick the oven up and deliver a replacement at a later date rather than send a replacement at the same time as picking up the damaged oven, personally this makes no sense whatsoever. All I want is a replacement or a full refund, all they seem to want to do is argue. Now I originally posted this review on the 16th of September, but the damaged oven has been collected from myself and I'm still waiting a refund. They're certainly not what I would call a reputable company especially when in their response they stated that it would be dealt with. The damaged oven was returned over a month ago now. We've now gone into yet another month, it's now the 5th of November and still no refund, still they're looking for a way out. They need to check their own terms and conditions as well as the consumer rights act of 2015. Definitely not a company I would use again or recommend to my worst enemy.

16. September 2025
FERRE UK LTD-Logo

Antwort von FERRE UK LTD

Hello, we’re sorry to hear about your experience. As soon as the collection is completed, we’ll send your replacement product. Your order is already registered in our system. Thank you for sharing your feedback with us.

Bewertet mit 1 von 5 Sternen

People don’t buy their products

People don’t buy their products. I own a company and we imported from them. Their quality is bad and the aftersales service also! We made the order and when it came, different product came. Save your money and buy some other brand

26. September 2025
Bewertung ohne vorherige Einladung
FERRE UK LTD-Logo

Antwort von FERRE UK LTD

Good luck in your business. Sounds like this is a promotion of your own brand.

Bewertet mit 5 von 5 Sternen

Ordering was easy and delivery drivers…

Ordering was easy and delivery drivers were very helpful I cldnt asked 4 a better service. The gold cooker was far better in real life than sering it on line .

13. September 2025
FERRE UK LTD-Logo

Antwort von FERRE UK LTD

Hello, we’re thrilled to hear that you like your Ferre product! 🎉
As a little thank you for giving us 5 stars on Trustpilot, we have a surprise for you!
Send us a photo of a meal you’ve cooked with your Ferre with the Ferre appliance in the picture via our WhatsApp number +44 7704 492800, or share a photo and tag @ferrecooker on Instagram.
And we’ll send you a £5 refund as a token of our appreciation. 🍳✨

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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