Brilliant company to deal with, used their Somercotes branch a few times lately for bags of 10mm chippings. Price is good, and the delivery drivers are always friendly and nothing is too challengi... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Great service delivery day as requested , unfortunate vehicle broke down at my address crane blew hydraulic pipe. Had already delivered 2 out of my 3 bulk bags but couldn’t drop the last until fol... Mehr ansehen
Unternehmen hat geantwortet
Fantastic help from Steve at Frank Key Kitchens, Daybrook Arnold We can’t praise Steve enough for the brilliant support he gave us when planning our new kitchen. He really took the time to explain th... Mehr ansehen
Unternehmen hat geantwortet
very helpful delivered where i needed it even though difficult really good and helpful driver Colin 10/10
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Frank Key builders merchants offer a wide range of building supplies throughout the UK to the Trade & DIY enthusiast. You can find the building materials you need online, available for collection or delivery. See our low prices! If you need the right equipment hire online from our wide range of plant & tool hire.
Kontaktinformationen
Portland Street, NG5 6BL, Daybrook, Vereinigtes Königreich
- 01159208208
- www.frank-key.co.uk
4,6
Hervorragend
746 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 85 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Super helpful
Super helpful!
Always super helpful and happy to work with you on any specific delivery requirements. No reason I’d use anyone else!
26. April 2024
Antwort von Frank Key
Great to hear, thanks. See you again soon!
Faultless
Very easy smooth process, ordered online, free delivery next day. Can't give enough praise to the delivery driver, pleasant, respected my property and nothing was too much trouble for him. Credit to the company!
24. April 2024
Antwort von Frank Key
😊
Antwort von Frank Key
We’re delighted to hear you had a great experience with our team! Providing excellent service is our priority, and your feedback means a lot. Thanks for choosing us!
Kitchen design and fit
Recently had a kitchen fitted which was designed by Ben Roberts in the Nottingham showroom.Its an excellent kitchen, exactly what we wanted! We are really pleased with it and highly recommend this firm to other people.The installation team did a great job! Thanks to Ben and everyone at Frank Key.
20. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von Frank Key
We'll be sure to pass your comments on to Ben, thanks for the great feedback.
Delivery to top of the driveway rather…
Delivery to top of the driveway rather than at the bottom.
25. März 2024
Antwort von Frank Key
👍
Rang to re areange my delivery due to…
Rang to re areange my delivery due to my own error.
I called to chase delivery and was directed promptly to the correct department the gentleman that answered was helpful and polite. Great experience. Delivery driver was super helpful and didn’t mess about dropped safely.
26. März 2024
Antwort von Frank Key
Nice to hear that you had a pleasant experience trading with us. Thanks for choosing us and thanks for the feedback.
Quick delivery
Quick delivery, friendly team/delivery driver and managed to get my order in the place a needed which was a huge help. I would definatley recommend.
25. März 2024
Antwort von Frank Key
We’re pleased to hear your delivery arrived on time and everything went smoothly. Thanks for your support—we look forward to helping you again in the future!
Fantastic service
Ordering was simple to do, the website is very user friendly, Delivery was extremely quick & the driver who delivered was fantastic. Overall a very smooth, hassle free experience. Will be using again & highly recommend.
30. März 2024
Bewertung ohne vorherige Einladung
Antwort von Frank Key
👍
Above and beyond
Delivery arrived nice and early, the driver with a small flat bed (no crane) handballed over 500kg off on his own refusing my help.
Some bloke 👍
35 kg slabs are way beyond the H&S limitation for one man !
12/03/24
24. Februar 2024
Antwort von Frank Key
Thank you for the 5 star review. Also for flagging the heavy load, this ideally should have gone on a crane vehicle and it has been flagged to our transport team to investigate and improve. However, I will pass your kind words on to Jason.
Good value hire equipment
Hired a wall paper stripper for a weekend. Got a great price and equipment worked really well.
The staff however don't know you can book and pay on line.
25. Februar 2024
Antwort von Frank Key
Thanks for your feedback, sounds like some of our staff need to teleport to the 21st century!
Always can rely on Frank Key
Always can rely on Frank Key. Do what they say and when. Never had any issues
27. Februar 2024
Antwort von Frank Key
Great to hear, thanks.
I had a few issues with the website
I had a few issues with the website. A few times, I had items disappear from my shopping list. Once sorted it worked fine. The delivery driver notified me via phone, pror to arrival and was quick to get my stuff dropped. He accidently left a allet with some othe ritems but this was taken back really quickly.
I had items that were faulty. After messaging to show the issue. I had the new items i my possession by the next day
Good proces and great service, only let down with the faulty items but rectification was swift.
Thank you
26. Februar 2024
Antwort von Frank Key
Glad we were able to resolve the issues with the faulty products quickly and without delay. Thank you for your feedback.
Over the moon
Over the moon. I was very pleased with the quality of the panels all the posts were lovely and straight, top quality. The delivery driver was polite friendly and really helpful.
25. Februar 2024
Antwort von Frank Key
👍Great to hear, thanks for the feedback.
Always friendly and cooperative…
Always friendly and cooperative drivers. Prompt delivery on schedule.
24. Februar 2024
Antwort von Frank Key
Thank you for your order.
Quick delivery & great experience
Quick delivery, friendly delivery driver. Would use again!
24. Februar 2024
Antwort von Frank Key
👍
ordered and delivered in 4…
ordered and delivered in 4 hours.......what a service!!!!
23. Februar 2024
Antwort von Frank Key
👌We aim to please. Hope everything was delivered to your satisfaction.
Fantastic company
Fantastic company
Ordered a good amount of stuff recently delivered on time, great to speak to on the phone nice staff
And prices are very good to
2. Februar 2024
Antwort von Frank Key
Thanks for the feedback 👍
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.