Both gentlemen we saw offered help once we arrived, showed us the sofa we saw online and didnt put any pressure on us whilst we decided. But offered lots of help throughout whilst showing us different... Mehr ansehen
Standort
Standort wechselnLondon Road, County Oak Retail Park, RH11 7XN Crawley, England, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
A very enjoyable experience. The service from the agent that serviced us was incredible. The time spent with me on the types of mattresses, beds and sofas was incredible. Ended up spending over... Mehr ansehen
Went into the Crawley store and were offered help by Jon Nye. He was extremely knowledgeable and helpful but also left us to browse and take our time choosing our dining table. Once we had chosen he g... Mehr ansehen
We came into the store just to have a look around at some furniture, with no intention of buying anything yet. However, when Dean came over to help us, his friendly approach, knowledge, and excellent... Mehr ansehen
Unternehmensdetails
Kontaktinformationen
London Road, County Oak Retail Park, RH11 7XN, Crawley, England, Vereinigtes Königreich
- 01293 699 600
Bittet Kunden um Bewertungen
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Excellent customer service
Friendly helpful staff
Both gentlemen we saw offered help once we arrived, showed us the sofa we saw online and didnt put any pressure on us whilst we decided. But offered lots of help throughout whilst showing us different colours that were available in store. Left having no questions at all! Thank you Adam
Friendly
Friendly, welcoming, listened to what we wanted.
You won't be disappointed!
Excellent customer service from the moment I stepped in the store to when my sofa was delivered! And as for my sofa, I love it!
Very nice welcome
Very nice welcome, very helpful with information about the product, pleasure to deal with.
Excellent customer service
As always, excellent!
Simone was brilliant. Great advice and help. Thank you Simone.
The staff Sian was lovely lady and very…
The staff Sian was lovely lady and very patient, showing us around , advising us and answering to all our questions! Highly recommended!
Staff knowledgeable about the products…
Staff knowledgeable about the products and services provided. Very professional and polite 👌
A very enjoyable experience
A very enjoyable experience. The service from the agent that serviced us was incredible. The time spent with me on the types of mattresses, beds and sofas was incredible.
Ended up spending over £5k but well worth it.
Highly recommended….
Great service
Great service. Polite staff. Very helpful
Verwendet eventuell KI als AntworthilfeMehr lesen
Our sofa is rubbish
Our sofa is rubbish. 6months old, minimal use and it’s lopsided, deformed on the seat and the material is all creased. FV say there’s nothing wrong even though they’ve added extra foam TWICE! Do not buy from this shop as they really do not care.

Antwort von Furniture Village - Crawley
Knowledgeable and helpful staff.
V helpful, pleasant and knowledgeable salesman. Follow up to visit as promised. Awaiting delivery.
Lots of choice and helpful sales staff
Lots of choice and helpful sales staff. A lovely store to wander round with no pushy salespeople.
Izabela- we’ve used her before and…
Izabela- we’ve used her before and really like her approach. The shop had what we wanted and needed.
Would definitely recommend Furniture…
Would definitely recommend Furniture Village. Jason, in branch was super helpful. Delivery was prompt and in the time slot specified. Delivery guys were great too.
Friendly, No pressure purchase
Comfortable shopping experience with no hard sale. We were greeted on arrival asking if there was anything in particular we were looking for. We were initially looking for a dressing table stool. We were told to head upstairs and where we would locate them but options in store might be limited. We were free to look around and didnt see many stools but noticed the large range of mattresses. We had planned to go to a dedicated bed store after this shop but decided to look around. We were left to view the mattresses at our own pace and then a sale rep came up and let us know they were available when we were ready. Once we had made our decision we let the sales rep know and they came over with all the information. They were friendly and thorough, allowing us to talk though our decision and options. We were able to purchase our mattress and had a great delivery time offered.
Great experience and would highly recommend.
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