I explained to a nice lady called Georgina via email that I had a problem with the app and she was prompt with her reply. She explained what had happened and talked me through on how to put this righ... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I was clearly having difficulties in activating my Lloyds supported membership..and was unhappy with a non human intervention Sarah's response was lengthy thoughtful and thorough, getting to the... Mehr ansehen
Unternehmen hat geantwortet
Sarah was most helpful and sorted my issue out with no fuss. The tone of her reply to my query was top drawer; first introducing herself by name, before explaining how to solve my issue and then fin... Mehr ansehen
Unternehmen hat geantwortet
When my app stopped working, I reached out to customer support and was assisted by Georgina. From the start, her communication was excellent. She kept me informed every step of the way, provided timel... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Gourmet Society
Vom Unternehmen geschrieben
Introducing Gourmet Society.
Gourmet Society offers members some of life’s delicacies for less. With endless savings made for time spent at home as well as out and about, members can enjoy the Gourmet Society experience 7 days a week.
Our Savings
Gourmet Society offers members some of life’s delicacies for less. With endless savings made for time spent at home as well as out and about, members can enjoy the Gourmet Society experience 7 days a week.
Our Savings
Download our app.
Start using your membership straight away by downloading the free Gourmet Society app to discover restaurants, access movie e-codes and more.
Trial for free.Become a Gourmet Society member today with a free 30 day trial.
Kontaktinformationen
Vereinigtes Königreich
- help@gourmetsociety.co.uk
- www.gourmetsociety.co.uk
4,8
Hervorragend
7773 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
A very helpful customer care support
A very helpful customer care support. She helped me get into the app!
30. Juli 2026
Antwort von Gourmet Society
We're delighted to hear that our customer care team was able to help you get back into the app. Providing helpful and friendly support is always our priority, so it's wonderful to know that your issue was resolved and you were able to access your account again.
Quick efficient and right first time.
Had to contact customer support to resolve an issue I had created in error. Service was quick, polite and very efficient resolving my issue first time. This allowed me to continue getting the great benefits offered by the card.
7. August 2026
Antwort von Gourmet Society
Thank you for your fantastic review!
We're delighted to hear that our customer support team was able to resolve your issue quickly and efficiently. Mistakes can happen, and we're pleased we could get everything sorted for you first time, allowing you to continue enjoying all the great benefits of your membership.
It's especially rewarding to know that you found the service polite, prompt, and effective. Thank you for taking the time to share your experience, and we look forward to continuing to support you in the future. 😊
Antwort von Gourmet Society
We're delighted to hear that you found our team helpful. Providing excellent support and making sure our members receive the assistance they need is always our goal.
We really appreciate you taking the time to share your feedback and thank you for your support. 😊
Thank you for your help I been using…
Thank you for your help I been using gourmet society for a long time really happy thank you 🤩
7. August 2026
Antwort von Gourmet Society
Thank you for your kind review! 🤩
We're delighted to hear that you've been enjoying Gourmet Society for such a long time and that you're happy with the service. Loyal members like you mean so much to us, and it's wonderful to know that we've been able to provide value throughout your membership.
Thank you for your continued support and for taking the time to share your feedback. We look forward to helping you enjoy many more great dining experiences in the future! 😊🍽️
Georgina was very helpful and polite…
Georgina was very helpful and polite with prompt responses to my questions and concerns.
6. August 2026
Antwort von Gourmet Society
We're delighted to hear that Georgina was able to assist you with your questions and concerns. Providing helpful, polite, and timely support is something we pride ourselves on, so it's wonderful to know that Georgina delivered such a positive experience.
We'll be sure to pass your kind feedback on to her. Thank you for taking the time to share your experience, and we look forward to helping you again whenever you need us. 😊
Quick response and solution to me…
Quick response and solution to me getting registered
5. August 2026
Antwort von Gourmet Society
Thank you for taking the time to leave us a review. We're delighted to hear that you received a quick response and that we were able to get you registered without any hassle.
Providing fast and efficient support is what we strive for, so it's great to know we could help. We hope you enjoy making the most of your membership!
Very quick response and Georgina's…
Very quick response and Georgina's helpful service is what every other company needs. She was a star 🌟 at resolving my issue immediately
5. August 2026
Antwort von Gourmet Society
Thank you so much for your wonderful review! We're delighted to hear that Georgina was able to resolve your issue so quickly and provide the helpful service you deserved.
We'll be sure to pass on your kind words to Georgina. Recognition like this means a lot to our team, and we're thrilled she made such a positive impression.
Fast fluid responses.
4. August 2026
Antwort von Gourmet Society
We're delighted to hear that you found our responses fast and seamless. Providing quick, efficient support is always our goal, so it's wonderful to know we delivered a positive experience for you.
Great Customer Service - Thanks Georgina
The Gourmet card attached to my Lloyds account expired and I wanted to renew it directly through the app as it saves me a lot of money. Unfortunately this was not possible. I then contacted their customer service by email and Georgina guided me through the process following up to make sure everything was ok. Thanks Georgina. Your a star.
4. August 2026
Antwort von Gourmet Society
We're delighted to hear that Georgina was able to assist you with renewing your Gourmet Society membership and guide you through the process from start to finish. Providing helpful, attentive support is something we take great pride in, so it's wonderful to know that Georgina's follow-up and dedication made such a positive difference.
We'll be sure to pass on your kind words to Georgina. She'll be thrilled to hear that her support helped you continue enjoying the savings and benefits of your membership.
Fast,efficient and clear instructions
I am a Club Lloyds member and recieve Gourmet Society as part of my benefits.
My previous membership expired and I was unable to use my card as I have received no new membership number from Lloyd's.
I contacted Gourmet Society and received a reply within minutes.
The instructions were clear and the service really friendly and helpful.
4. August 2026
Antwort von Gourmet Society
Thank you for taking the time to leave us such a lovely review.
We're delighted to hear that our team was able to help you quickly when you experienced issues with your membership renewal. Providing fast, friendly support with clear and easy-to-follow guidance is exactly what we strive for, so it's wonderful to know that was your experience.
GEORGINA…
It was all about the fantastic Georgina. My problem & queries were complex. This necessitated much interaction with Georgina. Who was superb. Patient kind well informed professional & took the trouble to explain everything I needed to know & do at every stage. And it was all a complete success & I am overjoyed with the outcome. Without Georgina to help me & always be there I would have given up lost my membership.
Hers has been the very finest Customer Service I have experienced for a very long time
4. August 2026
Antwort von Gourmet Society
Thank you so much for your wonderful review.
We're absolutely delighted to hear about the excellent support you received from Georgina. It sounds like your situation was particularly complex, and we're so pleased that she was able to guide you through every step with patience, kindness, professionalism and clear communication.
Knowing that Georgina's dedication helped you achieve a successful outcome and retain your membership is fantastic to hear. We truly pride ourselves on delivering outstanding customer service, and your comments are a wonderful reflection of that. We'll be sure to share your feedback with Georgina, who will be thrilled to know the positive impact she had on your experience.
My automatic renewal just would not be…
My automatic renewal just would not be accepted. I emailed customer services . Fortunately for me Sarah managed to sort out the problem. Many thanks. Great service
3. August 2026
Antwort von Gourmet Society
Thank you for taking the time to leave us a review!
We're sorry to hear that you experienced an issue with your automatic renewal, but we're delighted that Sarah was able to get everything sorted for you. We'll be sure to pass on your kind words, as she'll be thrilled to know her support made a difference.
I had a problem logging in as the app…
I had a problem logging in as the app was not the updated one so I emailed and was sorted in the end.Very good !
27. Juli 2026
Antwort von Gourmet Society
We're sorry to hear you experienced difficulties logging in due to using an older version of the app, but we're delighted that our team was able to help get everything sorted for you in the end.
It's great to know you found the support helpful, and we appreciate you taking the time to share your experience.
A Problem Solved Efficiently
I have had an ongoing problem which Georgina in Customer Services has resolved satisfactorily. Throughout the process she has maintained excellent communication and any explanations were clear and easy to follow. My emails were always answered very quickly, courteously and efficiently.
3. August 2026
Antwort von Gourmet Society
Thank you for taking the time to share your experience.
We're delighted to hear that Georgina was able to resolve your ongoing issue to your satisfaction. Providing clear communication and keeping our members informed every step of the way is extremely important to us, so it's wonderful to know that Georgina's explanations were easy to follow and that her responses were consistently prompt, courteous, and efficient.
We'll be sure to pass your kind feedback on to Georgina, who will be thrilled to hear your comments.
False Advertisement
Bought some cinema tickets, said max 30 mins of wait for e-vouchers, it has been 5h and no tickets yet… wanted to use it today but false advertisement is the statement i should take from it… never again… not even a contact number to reach their costumer services, had to buy other tickets and i want my money back
2. August 2026
Bewertung ohne vorherige Einladung
Antwort von Gourmet Society
Thank you for taking the time to share your feedback. We're very sorry to hear about your experience and understand how frustrating it must have been to wait significantly longer than expected for your cinema vouchers, especially when you were planning to use them the same day.
We have located the correspondence and a colleague will be in touch as soon as possible to discuss.
Antwort von Gourmet Society
We're delighted to hear that Sarah was able to help and provide such a positive experience. Our team is dedicated to delivering great customer service, so it's wonderful to know Sarah couldn't have been more helpful.
We'll be sure to pass your kind words on to her. Thank you for taking the time to share your feedback, and we hope you continue to enjoy the great value the membership has to offer!
It would have been5stars but I was Away…
It would have been5stars but I was Away when renewal wS due and had difficulty using the app and my manual card wSnt accepted as the date had expired and so I wSnt able to use the service once home and emailed I got a very good adviser who sorted it out and my manual card is on its Way
31. Juli 2026
Antwort von Gourmet Society
Thank you for taking the time to leave us a review. We're sorry to hear you experienced some difficulties renewing your membership and accessing your benefits after returning home.
That said, we're pleased our customer service team was able to help resolve the issue for you and arrange for a replacement card to be sent out. We'll also take your feedback on board as we continue working to make the renewal process and app experience as smooth as possible for our members.
Antwort von Gourmet Society
We're so pleased to hear that Sarah was able to help you through the whole process and provide the support you needed. We'll be sure to pass your kind comments on to her, as we're sure she'll be delighted to receive the recognition.
Your team were very helpful in steering…
Your team were very helpful in steering me in the correct direction to resolve my problem.
I personally think that a reminder of a customers expiry date to be sent an email out the month before the expiry date occurs.
30. Juli 2026
Antwort von Gourmet Society
We're delighted to hear that our team was able to help point you in the right direction and assist in resolving your issue.
We also appreciate your feedback regarding expiry reminders.
Quick solution to my problem accessing…
Quick solution to my problem accessing the app - membership expired new code required.
Instructions understood as they were well written.
29. Juli 2026
Antwort von Gourmet Society
Thank you for taking the time to leave us a 5-star review!
We're delighted to hear that your issue accessing the app was resolved quickly and that the instructions provided were clear and easy to follow. We always aim to make the process as straightforward as possible, so it's great to know that getting your new membership code was hassle-free.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.