I contacted jeetu part of the Guinness customer service team today very distressed regarding a situation in our communal garden, not only was jeetu calm, empathetic to my situation! He also acted on e... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
I contacted jeetu part of the Guinness customer service team today very distressed regarding a situation in our communal garden, not only was jeetu calm, empathetic to my situation! He also acted on e... Mehr ansehen
Unternehmen hat geantwortet
I would like to thank Andy for the excellent service he provided. He was professional, polite, and understanding throughout. He took the time to listen to my concerns, explained everything clearly, a... Mehr ansehen
Unternehmen hat geantwortet
Hi, there I have just spoken to cole Harper regarding a complaint I had in terms of cleaning in our communal area. Cole was very professional and advised me accordingly and will reach out to the rele... Mehr ansehen
Unternehmen hat geantwortet
Compared to the old systems speaking to Guinness now is fantastic I spoke to two lovely ladies this morning that listed to everything I had to say and help me find the ways to request some things and... Mehr ansehen
Unternehmen hat geantwortet
We're here to improve people's lives. We do this by providing as many high-quality homes as possible, and delivering great services and care.
Vereinigtes Königreich
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 99 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
When I contact Guinness, I always get a professional experience. The lady I spoke to this time, the same as every time, was calm, collected, informative and the ability to just listen. Do not go down the AI route. Guinness needs these awesome people.

Antwort von The Guinness Partnership
I had lots of jobs to book as just moved I and he booked them all for same day excellent service and very helpful

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Great communication quick and effective easy to report issue, Andy was lovely and resolved my problem

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Very patient and very happy to solve my issues

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I have had the pleasure of being a tenant with Guinness Partnership, and I cannot recommend them highly enough. From the very beginning, the team has been incredibly supportive, approachable, and professional.
Every time I have needed assistance, whether it was a maintenance issue or a simple inquiry, their response has always been prompt and helpful. The staff genuinely care about their tenants, and it shows in the way they handle every situation with kindness and efficiency.
The sense of community fostered by Guinness Partnership makes living here a truly enjoyable experience. They take the time to ensure that all residents feel valued and heard, which is a rarity in housing services.
If you're looking for a housing provider that prioritizes its tenants and offers exceptional service, look no further than Guinness Partnership!

Antwort von The Guinness Partnership
We haven't had the people out yet so this could be subject to change, but the lady on the phone (Zoha) was absolutely superb. Very attentive and considerate, really helpful too. Exactly the type of person you want to be speaking with when there's a home emergency.

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Angela Seesford, Working well with a politeness and patient dealing with client, Spoken well and cleared.

Antwort von The Guinness Partnership
Spoke to Andy he was very helpful and considerate

Antwort von The Guinness Partnership
The chap was polite & very helpful with my booking a repair in as soon as possible so i knew when the repair was being done

Antwort von The Guinness Partnership
Through to customer complaints and spoke to Almas who was most helpful and seemed to know what needed to be done very competent and friendly as well.

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Lady was very polite and helpful

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I had to phone the Guinness partnership today and they were very polite and very helpful and sorted my question out then I spoke to the customer services and the lady their was also very pleasant and helpful with her answers to what I asked her

Antwort von The Guinness Partnership
Advisor was very helpful and made it very easy and clear thankyou for your help and support.

Antwort von The Guinness Partnership
I spoke to Blessing and she’s just an amazing advisor, very helpful and very respectful person.
I appreciate her help and understanding.
Thank you

Antwort von The Guinness Partnership
Person I spoke to was really efficient and helpful but initially trying to get through pulled the score down.

Antwort von The Guinness Partnership
Andy was friendly, and helpful. He took notice of everything asking and was totally professional. A credit to the company.

Antwort von The Guinness Partnership
I wasn't waiting long in the queue, the lady I spoke with was very clear polite and arranged my appointment with out any hassle. Great customer service 👏

Antwort von The Guinness Partnership
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