I have bought, staircased and am now selling with Heylo and nearly at completion, I'm in a good position to write an honest review. I have found Heylo very easy to deal with through my ti... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Selling my Heylo home so far has been unbelievably stressful, exacerbated by their solicitor’s delays. My solicitor first requested the appropriate forms from Heylo on 16th September and bo... Mehr ansehen
Unternehmen hat geantwortet
I wanted to leave a review to recognise the outstanding service I received from Ayisha Mirza, a Housing Officer at Heylo Housing. Moving home can be stressful, especially when you find yourself having... Mehr ansehen
Unternehmen hat geantwortet
I have had a positive experience with Heylo, especially the Resales and Staircasing team. This was a particularly difficult purchase that went on forever, but I was never forgotten by Saba... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
heylo works in partnership with national, regional and local housebuilders, as well as local authorities, estate agents and wider stake holders to deliver Shared Ownership. heylo’s Shared Ownership solutions bring owning a home within reach for millions of previously excluded potential buyers.
Kontaktinformationen
Level 2, 55 St Paul's Street , LS1 2TE, Leeds, Vereinigtes Königreich
- 020 3744 0415
- info@heylohousing.com
- www.heylohousing.com
4,1
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1409 Bewertungen
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A dream home thanks to Rachel and Heylo
When we saw our perfect house (which tbh was out of our price range) available on a shared ownership scheme with Heylo we couldn’t believe our luck. Rachel the national sales manager could not have been more helpful. We owe her a massive debt of gratitude for helping us into our dream home.
21. März 2025
Bewertung ohne vorherige Einladung
Antwort von heylo
Dear John,
Thank you for your amazing review! We’re so glad you found your perfect home through our shared ownership scheme – it’s wonderful to hear how much it means to you.
A huge thanks for your kind words about Rachel – we’ll be sure to pass them on.
Warm Regards,
The Heylo Team
Would give 10 stars!
This has truly been the easiest house purchase, all thanks to the team at Heylo. We are so pleased with the service we have received and the house is beyond our wildest dreams. A special mention goes to Rachel!
21. März 2025
Bewertung ohne vorherige Einladung
Antwort von heylo
Dear Katy,
Thank you for your kind words! We’re so pleased to hear that your home-buying journey with Heylo was smooth and that you love your new home.
A special thanks for mentioning Rachel – we’ll pass on your lovely feedback.
Warm Regards,
The Heylo Team
Rachel has been incredible 10/10!!
My solicitors have been quite slow during my process of purchasing however Rachel has been absolutely brilliant from start to finish! Has helped me every step of the way, even when she was on holiday she picked up the phone to me.
Thanks for everything you have done, 10/10.
12. März 2025
Bewertung ohne vorherige Einladung
Antwort von heylo
Dear Jasmine,
Thank you so much for your kind words!
We're thrilled to hear that Rachel was able to assist you throughout your purchasing process, even during her holiday. Your feedback means a lot to us.!
Warm Regards,
The Heylo Team
Ewan Keenan followed up and introduced
Ewan Keenan followed up and introduced me to the conveyancer
22. Februar 2025
Antwort von heylo
Dear Kenneth,
Thank you for your review. We're glad to hear that Ewan was able to follow up and introduce you to the conveyancer.
Warm Regards,
The Heylo Team
Antwort von heylo
Dear Divyabala,
Thank you for your review.
We're pleased to hear that you had a great experience with our service.
Warm Regards,
The Heylo Team
Great customer service
Charlotte has been so kind, helpful, and easy to work with and I felt that I was in safe hands from the first email. She helped resolve some issues that we had with the IT side of things and always was quick to reply, knowledgeable and felt like she really cared about providing great customer service which she most certainly did.
28. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von heylo
Dear Evan,
Thank you for your wonderful feedback.
We're happy to hear that Charlotte was able to assist you and resolve the issues. Your satisfaction is our priority, and we're glad you felt in safe hands!
Warm Regards,
The Heylo Team
Great Support from Resales at Heylo
Ewa helped us tremendously went we hit a valuation issue and kept the whole process on target. Heylo went the extra mile and were so supportive fully understanding the pressure and stress that selling causes and particularly shared ownership as more involved when reselling. Ewa and her team are a credit to Heylo.
Sonia Hambidge
10. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von heylo
Dear Sonia,
Thank you so much for your kind words!
We're thrilled to hear that Ewa and the team were able to support you through the valuation issue and keep everything on track. We understand the stress of selling and it’s wonderful to know that we could ease the process for you.
We’ll be sure to pass on your feedback to Ewa and the team – they’ll be thrilled to hear it!
Warm Regards,
The Heylo Team
Good Assistance
Amazing communication and assistance throughout the process of buying shared ownership property.
1. März 2025
Bewertung ohne vorherige Einladung
Antwort von heylo
Dear Nicole,
Thank you for your great feedback!
We're so glad to hear that our communication and assistance made the process of buying your shared ownership property smooth and enjoyable.
Warm Regards
The Heylo Team
House move
Absolutely brilliant from start to finish, guided me through everything and made it easy, thank you once again.
19. Februar 2025
Antwort von heylo
Dear Jordan,
Thank you for your wonderful feedback!
We're delighted to hear that your experience was smooth from start to finish.
Warm Regards,
The Heylo Team
In the process of selling my beautiful…
In the process of selling my beautiful shared ownership home, Ewa has been so supportive in guiding me through the sales process, very responsive, understanding and attending to urgent matters quickly and efficiently, huge heartfelt thank you from me :-)
4. März 2025
Bewertung ohne vorherige Einladung
Antwort von heylo
Dear Chara,
Thank you for your lovely feedback!
We're so pleased to hear that Ewa has been supportive and responsive throughout your sales process. We'll be sure to share your kind words with her.
Warm Regards,
The Heylo Team
Natasha Marsden is a superhero
I had a ton of difficulty with my solicitors and their communication was awful. Fortunately, Natasha Marsden helped guide me through the process and kept me updated frequently throughout. She never assumed my knowledge on any subject and kindly explained everything with patience. Thank you so much!!!
31. Jänner 2025
Bewertung ohne vorherige Einladung
Antwort von heylo
Dear Alexander,
Thank you for your kind words!
We're sorry to hear you had difficulties with your solicitors, but we're delighted that Natasha was able to guide you through the process with patience and clear communication. We'll be sure to pass on your appreciation!
Warm Regards,
The Heylo Team
Natasha and her team were amazing
Natasha and her team were amazing at helping us last minute with our move. We had document that needed sending across 2 days before our move date and although their team were busy, they made sure to get it through and updated us all the way.
Our experience with Natasha and her team has been nothing but professional, understanding and pleasant, we cannot recommend them enough.
21. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von heylo
Dear Anna,
Thank you for your wonderful feedback!
We're so pleased to hear that Natasha and her team provided such professional and supportive service, especially at the last minute.
Your recommendation means a lot to us!
Warm Regards,
The Heylo Team
Heylo's Service
The process used by Heylo was simple and easy to follow.Ewan was excellent his follow up was first class as was his communications.
19. Februar 2025
Antwort von heylo
Dear Edwin,
Thank you for your kind review!
We're delighted to hear that you found the process simple and easy to follow. We'll be sure to pass on your praise to Ewan for his excellent communication and support.
Warm Regards,
The Heylo Team
Supportive assistance
Provided supportive assistance throughout the whole process, enabling the property purchase to proceed smoothly.
11. Februar 2025
Antwort von heylo
Dear Nigel,
Thank you for your kind words! We’re delighted to hear that our assistance helped make your property purchase smooth.
Warm Regards,
The Heylo Team
Natasha is excellent!
Natasha has been so helpful through the selling of my shared ownership property. She’s an asset to the company and made the process smooth. Thank you!
20. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von heylo
Dear Romilly,
We’re thrilled to hear that Natasha was able to assist you so effectively. We’ll be sure to pass on your compliments to her.
Warm Regards,
The Heylo Team
Resale Purchase
Recently started the process of buying a shared ownership home through Heylo and the it has been straightforward. Everyone I’ve spoken to has been polite and helpful. In particular, Natasha in Resales has been brilliant - friendly, professional and super efficient.
I regularly deal with leasehold and help to buy companies as part of my work and usually find them frustratingly slow and disjointed. Grateful my experience with Heylo has not been like that!
20. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von heylo
Dear Suzanne,
Thank you for your positive feedback!
We’re glad to hear that Natasha and the team made your experience straightforward and pleasant.
We appreciate your kind words!
Warm Regards,
The Heylo Team
Antwort von heylo
Dear Caroline,
Thank you for your kind words!
We’re glad to hear you found our team helpful and pleasant to work with.
Warm Regards,
The Heylo Team
Fast and efficient
Fast and efficient . Every person there is very helpful and pleasant to talk with.
29. Jänner 2025
Antwort von heylo
Dear Reviewer,
Thank you for your feedback!
We’re glad to hear the process was fast and efficient, and that our team made a positive impression.
Warm Regards,
The Heylo Team
It’s been a very nice experience…
It’s been a very nice experience dealing with Heylo.They are always reachable and helpful.
29. Jänner 2025
Antwort von heylo
Dear Deepak,
Thank you for your kind words!
We're thrilled to hear you had a great experience and found our team reachable and helpful.
Warm Regards,
The Heylo Team
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