The Hyde Group Bewertungen 

Excellent service
Ran into some problems but managed to get the job done

I moved in my new flat in November 2025 and Hyde communication is shocking I should have know from the start that this was a bad idea buying property with them.

Today I receive a £522 bill because they have failed to inform E-ON that we moved in! And they informed them in July 2026.

I honestly think they are a bunch of cowboys and I am so surprised they win awards as everyone in the Parkside Triangle development is upset and not happy with level of service.

I have emailed Hyde I am waiting on there response! But I would like compensation for their error that has now left me with a £522 Bill!

3 weeks ago they shut off water for whole 82 flat building for nearly 24 hours. But now even more radiculous- we are without water for over 4 days. In these weather conditions we can't use shower, toilet, food. No running water at all. In 2026? In London city? And no timing when we are getting water back. If I could leave 0 stars- I would.

Hyde housing was very quick at booking in my repair contractor who came was very polite and helpful listened and fixed the problem there and then and completed the repair in short amount of time very professional and credit to the company for there fast efficient response helpful staff and a very easy
Process to what could have been a stressful process five stars

Repairs
I had no issues. The staff and workmen were very pleasant and helpful.

It wasn’t a repair it was an assessment but he asked the right questions

Removing black mould, scraping out old grout & replacing with new. Charming operative & a truly pro job. Much appreciated.

THE PLUMBER WAS POLITE, EFFICIANT AND GOT THE JOB DONE. THANKYOU

The person doing the job was very polite and on time to what was given and he knew what he was doing and just got on and did it

Professional job by professional tradesmen

They didn’t come let me down two hours before

They did a great job made a mess I had to clean it up the mess they made it was hot offered and water or coffee me and support cleaned it up

Yet another bad reveiw because they can’t keep to promises. Have had a two year ordeal and stress from this company was owed £500 compensation which they promised and assured me would be paid today yet it is not and shock again when I call nothing is known despite someone (not allowed to name names) telling me it would definitely be paid today after waiting well over a month for them to just set up a payee. Absolute joke company is full of lies and clearly none of them know what they are doing

Very nice worker, job done well

The quality of work done, the staff was polite and friendly

Technician arrived excellent work carried out was very attentive to my home

Hyde housing ASAB are very unprofessional, whey if i've made a complaint about staff bullying , why would that staff member still be on my case and responding to me via email? Is that not corrupt? I do believe the staff member has it in for me, why I do not know. An update, getting from bad to worse, on Friday, 09/07/26 i had a phone call from ASAB manager mr payne, and remember the phone calls are recorded, i'm arking the manager if you're not taking me to court no more after threatening and bullying me for 7 months about it, what is going on with my priority move? The manager then said he had a response for me, and then proceeded to send me a email dated. The 17th of December 2025, another threatening email bullying me about my tenancy and trying to take me to court. You cannot make this up, And I have all the proof to back it up. It gets better, i then proceeded to put in a formal complaint, To get a response back this morning 13/07/26 to say they're not upholding my complaint, how surprising. And for the record, the complaints team are not trying to resolve nothing. They are trying to cover up the contractor's force allegations. I have all the proof.

They fixed the problem so quick. Customer service is good and workers response and respectful

Good service carried out efficiently

Very well done good service from the man thanks