Decided to try this company as it came recommended by True Blue Travellers on You Tube. Not disappointed as they had the products I wanted and the goods came next day which was amazing as I'd opted f... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Emily Smith in Customer Services has been super helpful and supportive in dealing with my return. Unfortunately, one of our employees who chose the product, decided when it arrived that they had chos... Mehr ansehen
Unternehmen hat geantwortet
What can I say other than a perfect experience, with the purchase I made arriving quicker than the postage paid for. I would be happy to advise people to consider looking at this company to provide th... Mehr ansehen
Unternehmen hat geantwortet
I've ordered from ITS a few times now and every time it's a great service. Even my most recent order which had a slight hiccup was dealt with by their excellent customer service department. I will be... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Werkzeuggeschäft
- Baumaschinenhandel
- Heimwerkerfachhandel
- Hobbygeschäft
- Werkzeugmacher
- Holzbearbeitungsbedarf
Vom Unternehmen geschrieben
Founded in 1979, ITS.co.uk is one of the UK’s leading suppliers of professional power tools, hand tools, accessories, and workwear for tradespeople and serious DIYers. With over four decades of experience, we’re proud to serve customers across the UK with a vast range of industry-leading brands like DeWalt, Makita, Milwaukee, Bosch, Hikoki, and many more. At ITS, we combine expert product knowledge with unbeatable service. Our easy-to-navigate website and purpose-built distribution centres allow us to offer next-day delivery, live stock updates, and competitive pricing. Whether you're a plumber, carpenter, electrician, builder, or someone tackling home projects, you'll find the tools you need—when you need them. Our friendly and knowledgeable team is passionate about helping you find the right tool for the job. We back this up with outstanding customer support, flexible payment options, and a no-fuss returns policy. ITS.co.uk is committed to making your experience smooth, fast, and professional—just like the tools we sell.
ITS - All the tools you need
Vom Unternehmen geschrieben
- 🔧 Trusted by the Trade Since 1979
- With over 40 years of industry experience, ITS.co.uk has built a reputation for delivering the best tools, expert advice, and dependable service to tradespeople and DIYers across the UK. From carpenters and electricians to weekend renovators, customers know they can count on us for professional-grade products at unbeatable prices. Our deep-rooted commitment to quality and trust has made ITS a first-choice destination for those who rely on their tools day in and day out.
- ⚡ Fast, Reliable Delivery – When You Need It Most
- We know that time is money—especially when you're on the job. That's why we offer next-day delivery on thousands of products, backed by real-time stock updates and a super-smooth online checkout. Whether you're ordering to site, your home, or the workshop, ITS ensures your tools arrive quickly and reliably. Our purpose-built distribution centre and logistics team work around the clock to keep your projects on track.
- ⭐ Rated Excellent by Thousands of Happy Customers
- At ITS.co.uk, we put customer satisfaction at the heart of everything we do. From easy returns and responsive support to in-depth product knowledge and exclusive offers, we’re proud to go the extra mile. But don’t just take our word for it—read the thousands of 5-star reviews from real customers who trust us for all their tool and workwear needs. Join the community that chooses ITS for service, speed, and serious value.
Price Promise
We won't be beaten on price, by Screwfix or Toolstation!
Find out more information below: https://its.co.uk/price-promise
Kontaktinformationen
D C One Edinburgh Way, CM20 2BN, Harlow, Vereinigtes Königreich
- 02085325000
- sales@its.co.uk
- www.its.co.uk
4,8
Hervorragend
59 256 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Very quick postage and a good price
3. September 2026
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
Efficient and Delivered next day in…
Efficient and Delivered next day in good condition.
3. September 2026
Antwort von ITS
Thank you so much for the 5-star review! ⭐
We’re really pleased to hear everything was handled efficiently and that your order arrived next day and in good condition.
Thanks again for choosing ITS, we really appreciate it 😊
Lauren
What i bought was as expected
What i bought was as expected, however delivery was well below what was expected of DPD .Supposed to be delivered 17.12 - 18.12 actually turned up at 20.55, not what i wanted especially when paying £4.99 for a priority delivery.
Does this qualify for a refund ?
3. September 2026
Antwort von ITS
Hi Dr Dawson,
Thank you for taking the time to share your feedback.
It's great to hear that you were pleased with the fast delivery and helpful service.
Lauren
Left the parcel at my front door within…
Left the parcel at my front door within full view
3. September 2026
Antwort von ITS
Thank you so much for the 5-star review! ⭐
We’re really pleased to hear you were happy with the next-day delivery and the price.
Thanks again for choosing ITS, we really appreciate your support and hope to see you again soon
Lauren
Easy and simple purchase
Easy and simple purchase, problem with the courier company but contacted customer service and was contacted back promptly and sorted quickly by Mikayla Draisey
7. September 2026
Bewertung ohne vorherige Einladung
Antwort von ITS
Hi Aron,
Thank you for your kind feedback. I'm pleased to hear that your purchase was easy and that Mikayla was able to resolve the courier issue promptly.
I'll make sure your positive comments are shared with her.
Lauren
Antwort von ITS
Hi,
Thank you so much for your fantastic feedback and for taking the time to let us know you were pleased with your items and service.
We really appreciate it and look forward to seeing you shop with us again soon. 🙂
Lauren
Antwort von ITS
Hi Jeremy,
Thanks for your lovely feedback. It’s great to hear that your delivery was super fast again.
Antwort von ITS
Hi Clint,
Thank you for your fantastic feedback. We're delighted to hear that you're pleased with our products and customer service.
Brilliant company with excellent…
Brilliant company with excellent delivery service
3. September 2026
Antwort von ITS
Hi Roy,
Thank you for your kind feedback.
It’s great to hear that you were pleased with our delivery service.
Antwort von ITS
Hi Aleksejs,
Thank you for your 5⭐️ review.
I’m glad to hear your tools arrived on time and that you’re happy with them.
Please let us know if there is anything else we can help with.
Antwort von ITS
Hi,
Thank you for your kind feedback — we’re pleased you found the service helpful. 👏
Antwort von ITS
Hi David,
Thank you for your five-star review — it's great to hear you're pleased with the tool and its price.
Please let us know if you need any help with order 13657128.
Antwort von ITS
Hi John,
Thank you for your great feedback.
We're pleased to hear you were happy with our sensible prices and prompt delivery.
If you need anything else, just let us know.
Antwort von ITS
Hi Christopher,
Thank you for your kind feedback.
We’re pleased to hear you received excellent service and your order was delivered quickly.
The whole operation from ordering to…
The whole operation from ordering to receiving my order was very quick and efficient and delivered when ITS said it would well done.
2. September 2026
Antwort von ITS
Hi Edd,
Thank you for taking the time to leave such positive feedback.
I’m pleased to hear that your order was delivered quickly and efficiently, just as promised.
Antwort von ITS
Hi Tim,
Thank you for your positive feedback. We're delighted to hear that you found our service fast and efficient.
If you need any further assistance, please let us know.
Helpful and supportive Customer Service
Emily Smith in Customer Services has been super helpful and supportive in dealing with my return. Unfortunately, one of our employees who chose the product, decided when it arrived that they had chosen incorrectly, so we had to return it.
Thank you Emily for all your help.
4. September 2026
Bewertung ohne vorherige Einladung
Antwort von ITS
Hi Mr Roath,
Thank you for taking the time to leave such lovely feedback.
I’ll make sure Emily knows how much you appreciated her help with your return.
Antwort von ITS
Hi Dart,
Thank you for your lovely feedback.
It’s great to hear you were pleased with the price, service and next-day delivery.
Sophie
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.