Brilliant spirit level I had some issues with the delivery which was not caused bei ITS. Contacted ITS customer services and the support was top, very friendly and quick response. One of the... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Great every time, been using its now since ffx went bust, wish id used them back then, good prices, choice is fantastic, the ordering sometimes gets messed up with either 2 day dx or the most pop dpd... Mehr ansehen
Unternehmen hat geantwortet
So I realised ITS were doing an offer for a Makita battery for a fiver when you spent enough on other Makita products… but Screwfix were cheaper with the product I wanted. ITS price matched no proble... Mehr ansehen
Unternehmen hat geantwortet
Emma, the Customer Relations Advisor at ITS was really personable and wanted the best for me and my company in ordering an item they were low in stock of. Emma is friendly, professional and a contact... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Werkzeuggeschäft
- Baumaschinenhandel
- Heimwerkerfachhandel
- Hobbygeschäft
- Werkzeugmacher
- Holzbearbeitungsbedarf
Vom Unternehmen geschrieben
Founded in 1979, ITS.co.uk is one of the UK’s leading suppliers of professional power tools, hand tools, accessories, and workwear for tradespeople and serious DIYers. With over four decades of experience, we’re proud to serve customers across the UK with a vast range of industry-leading brands like DeWalt, Makita, Milwaukee, Bosch, Hikoki, and many more. At ITS, we combine expert product knowledge with unbeatable service. Our easy-to-navigate website and purpose-built distribution centres allow us to offer next-day delivery, live stock updates, and competitive pricing. Whether you're a plumber, carpenter, electrician, builder, or someone tackling home projects, you'll find the tools you need—when you need them. Our friendly and knowledgeable team is passionate about helping you find the right tool for the job. We back this up with outstanding customer support, flexible payment options, and a no-fuss returns policy. ITS.co.uk is committed to making your experience smooth, fast, and professional—just like the tools we sell.
ITS - All the tools you need
Vom Unternehmen geschrieben
- 🔧 Trusted by the Trade Since 1979
- With over 40 years of industry experience, ITS.co.uk has built a reputation for delivering the best tools, expert advice, and dependable service to tradespeople and DIYers across the UK. From carpenters and electricians to weekend renovators, customers know they can count on us for professional-grade products at unbeatable prices. Our deep-rooted commitment to quality and trust has made ITS a first-choice destination for those who rely on their tools day in and day out.
- ⚡ Fast, Reliable Delivery – When You Need It Most
- We know that time is money—especially when you're on the job. That's why we offer next-day delivery on thousands of products, backed by real-time stock updates and a super-smooth online checkout. Whether you're ordering to site, your home, or the workshop, ITS ensures your tools arrive quickly and reliably. Our purpose-built distribution centre and logistics team work around the clock to keep your projects on track.
- ⭐ Rated Excellent by Thousands of Happy Customers
- At ITS.co.uk, we put customer satisfaction at the heart of everything we do. From easy returns and responsive support to in-depth product knowledge and exclusive offers, we’re proud to go the extra mile. But don’t just take our word for it—read the thousands of 5-star reviews from real customers who trust us for all their tool and workwear needs. Join the community that chooses ITS for service, speed, and serious value.
Price Promise
We won't be beaten on price, by Screwfix or Toolstation!
Find out more information below: https://its.co.uk/price-promise
Kontaktinformationen
D C One Edinburgh Way, CM20 2BN, Harlow, Vereinigtes Königreich
- 02085325000
- sales@its.co.uk
- www.its.co.uk
4,8
Hervorragend
58 352 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Great item
Great item, reasonably priced and delivered in less than 24 hrs. Big thumbs up
13. Juli 2026
Antwort von ITS
Good Afternoon Dale,
Thank you for the 5⭐️ review. I am glad to hear that you have had a great delivery with good and reasonably priced items 🙂
Please let us know if there is anything else that we can help with.
Have a lovely day
Thanks
Mikayla
Antwort von ITS
Good Afternoon,
I am really sorry to hear this but thank you for the phone call and I am glad we got this resolved.
If you need anything at all please give us a call on 0208 532 5000
Jaden
Excellent customer service
So I realised ITS were doing an offer for a Makita battery for a fiver when you spent enough on other Makita products… but Screwfix were cheaper with the product I wanted. ITS price matched no problems at all, but by the time I went to place my order - the battery offer was over! Just my luck. Dropped ITS a quick email, they said it wasn’t a problem… called them and had the best (friendly and efficient) customer service chat ever (totally unexpected from a tools company)… and even got my gear next day from UPS!
I can’t praise ITS enough!
13. Juli 2026
Antwort von ITS
Hello, D Jones
Happy to hear that you had a good customer service experience and received your gear quickly! We are very thankful you took the time to leave this 5-star review.
Thank you!
Delivery on time at the time stated
12. Juli 2026
Antwort von ITS
Hello Darryl,
Glad to hear that your delivery was on time, as expected! We are thankful you took the time to leave this 5-star review.
Thank you!
Purdy filler knife
I treated myself to a Purdy filler knife, a wee bit more expensive than the norm but it proved it’s worth 100% a real pleasure to work with.
Only gripe was plenty of staff around but no one came forward to serve for me for at least five minutes.
13. Juli 2026
Antwort von ITS
Hello Daniel,
Apologies to hear about the staff waiting issue- I will pass this to the store to improve their service. However, happy to hear that your Purdy filler knife is a pleasure to work with! We are very appreciative that you took the time to leave this review.
Thank you!
Antwort von ITS
Hi Chris,
Thank you so much for your kind feedback and for letting us know about your experience with your order.
We're delighted to hear that you are happy with our service.
If you need any assistance in the future, please let us know.
Good value and very quick delivery
Good value and very quick delivery, really impressed.
12. Juli 2026
Antwort von ITS
Hi David,
Thank you so much for your great feedback and 5-star rating!
We're really pleased to hear you were impressed with the value and quick delivery.
If you need anything else, just let us know.
Sophie 🙂
Great as always I order often from this…
Great as always I order often from this place highly recommend, will continue ordering from here myself thank you.
12. Juli 2026
Antwort von ITS
Hi Carl,
Thanks so much for your kind words and for being a loyal customer. We're really pleased to hear you recommend us and look forward to your next order.
If you ever need anything, just let us know.
Sophie 🙂
Antwort von ITS
Hi Carl,
Thanks so much for your feedback and for letting us know your order arrived in rapid time.
We're really pleased to hear you're happy with our service. If you need anything else, just let us know.
Sophie 🙂
To fast ...im shocked.that good.if i…
To fast ...im shocked.that good.if i can give 6☆!!
12. Juli 2026
Antwort von ITS
Hi Zoltan,
Thank you so much for your fantastic feedback and the 5⭐️ review! I'm delighted to hear you were so impressed with the speed of your delivery.
If there's anything else you need, just let me know.
Antwort von ITS
Hi Yury,
Thank you so much for your kind words and for taking the time to share your feedback. We're really pleased to hear you found the website easy to use and that you were happy with the service.
We appreciate your support!
Antwort von ITS
Hi Mike,
Thanks so much for your lovely feedback and for sharing your order reference. We're really pleased to hear everything went smoothly for you.
If you need anything else, just let us know.
Products exactly as described at a good…
Products exactly as described at a good price and very quick no hassle delivery every time
12. Juli 2026
Antwort von ITS
Hi Ian,
Thank you so much for your fantastic feedback and 5-star rating!
We're really pleased to hear you were happy with the price, product, and quick delivery.
If you need anything else, just let us know.
I just love ITS as they’ve always got…
I just love ITS as they’ve always got in stock what I need, which has been numerous occasions and at a very competitive price! Ordered on a Sunday and delivered on the Monday, what’s not to love!
12. Juli 2026
Antwort von ITS
Hi Viv,
Thanks so much for your lovely feedback! We're really pleased to hear you always find what you need and that your orders arrive quickly.
We appreciate your continued support and look forward to helping you again soon.
Fraser was brilliant he responded…
Fraser was brilliant he responded straight away. i had requested previously with no joy
16. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von ITS
Hi Jacqueline,
Thanks so much for your lovely feedback. I'm glad Fraser was able to help you quickly this time.
If you need anything else, just let us know. 🙂
Sophie
Antwort von ITS
Hi,
Thanks so much for your great feedback about our prices and next day delivery. We really appreciate you taking the time to share your experience.
We hope to see you shop with us again soon! 🙂
Sophie
Antwort von ITS
Thank you Gareth for the 5⭐️ review,
Pleased you were happy with the service received.
We look forward to seeing you shopping with us again soon 🙂
Sophie
Very helpful excellent delivery service
Very helpful excellent delivery service
16. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von ITS
Hi Byron,
Thank you so much for your kind feedback and for taking the time to share your experience.
We're delighted to hear you were happy with our delivery service.
If you have any questions about your order or need any further assistance, please let us know.
Sophie 🙂
Antwort von ITS
Good Afternoon,
Thank you for the 5⭐️ review. I am glad to hear your order was of good quality at a good price.
Please let us know if there is anything else that we can help with.
Have a lovely day
Thanks
Chloe
Antwort von ITS
Good Afternoon Steve,
Thank you for the 5⭐️ review. I am glad to hear your order arrived quickly.
Please let us know if there is anything else that we can help with.
Have a lovely day
Thanks
Chloe
So funktioniert Trustpilot
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
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Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.