Localphone Bewertungen 

The prices are doubled and the quality of phone calls are not good as before
I have been using it for few years but I am about to leave as it is not as good as when I joined
Marjan

generally this serive works fine . sometimes an echo on line but often cured by hanging up and redialling.

customer support has been good. VOIP queries sorted very quickly

Since 4 years I try to call through WiFi but not possible. I've used now Zoiper and added new sip account and its working but we can't see the balance but working very good with very good quality sound. How to add your account in zoiper: go to accounts the add new then select already you have account then manual configuration and select SIP. Account name: localphone.com Host: localphone.com Username: Your account Password: your sip password. Then you can call with wifi , 3g or 4g. Thank you

I have had really problems to rescue my existing DIDs in Sweden as the old provider quit the service.
But localphone helped me and told me what to do,- I payed and did as been told and was every time updated what is the next step.
After a couple of days I could use my old DID numbers as usual.
And now to the quality of connection....I have often calls to far east and it is so as sitting the guy I called on my desk,- same is with Iran and Dubai.
Conclusion:
perfect service, excellent quality of connection, competetive prices,-
not so good: the web site could have a better overview in structures

But however, I told a friend of mine about my experience with localphone....and now he want also have localphone as provider....the thing is ....he is not so familar with installing and configurating .....so I will do it for him,- and you never know what happen on a strange computer.......but if I come in trouble ...I know I am not allone!

The app is average or below.

I get iOS messages saying this app will slow your phone performance.

Does not link to your contacts. Have to copy and paste the number every time or save their local phone number. Basically have to manage 2 contact lists. Better with Tesco app.

Extra fee every time you top-up.

Call quality is good.

Using it for calling my family and for work calls, have had no issues. voice quality is as good as it can be. would highly recommend them.

Been using localphone now for the past 6 months and have to say the quality of the call is excellent. My friends calls me from the Uk to India and the call is crystal clear. I have used other services like Labara and Rebtel and had nothing but issues. I even subscribe to their subscription packages to call the UK and I have a UK incoming number so this helps me a lot in keeping in touch with all my friends and business contacts in the UK.

I have been using Localphone for a few years now and although I have had some issues in the past the support team is very responsive. I use the service to call the UK & Spain from Australia and as an Ex-pat this is way cheaper than using my mobile provider Telstra. The rates are very good and saves me a fortune.

I have dealt with their customer support a few times over the years and every time they have resolved my issues very quickly. I have even called on the weekends and someone either replies straight away by email or when I have needed something urgently have also answered my call.

Thank you for a great service, keep it up.

Poor connection, poor customer service and non-transparent costing, therefore I moved to Lycatalk after twelve years with localphone.

My account is over charges, the original rate is 3.7 cents, but look like they are charging more than what they said. Thanks

The only problem I have noticed is Charges for Failed or unconnected calls. If this is eliminated billing would be simpler and no unfair charges. Secondly voce problems on some calls to India. Otherwise alright.

Good service but the price is very expensive I use for ethiopian call $5 only for 24 minutes if you can make it a little bit longer please thanks

Highly responsive organization

Localphone call quality is overall very good, but my biggest challenge over the last year has been that some of my calls to UAE repeat every 60 seconds. In other words, the call cuts off on the other end after 60 seconds, but I hear their end of the conversation looping over and over every 60 seconds. Upon filing several tech support tickets with Localphone, they had to adjust their routes to resolve this issue, but it crops back within 10 days or so. Localphone's tech support is responsive, but this issue is just annoying, especially cause it doesn't occur consistently.

Very surprised at some negative problems; my long experience has been very good, with few problems: a couple of texts not delivered, and very occasional medium, never poor, clarity of calls. Did sign up for country calls for my daughter-in-law home to Thailand, which she hardly used. I do think Local call may have noticed this, before renewing my sub, and sent me a question about it - not rocket science?

I recently had a problem with billing and it was sorted the same day by a very pleasant contact person. I have also just started to use the monthly subscription for my calls to the UK. I call my daughter from Mallorca, Spain for 1.1centimos per minute, which with my 800 minute monthly allowance means we can speak for about an hour 3 times a week. Really great service. I am a pensioner ex-pat so this service keeps me in touch with my family very inexpensively.

I am based in the UK and I am calling internationally every day. I have local numbers in several foreign countries for 75 pence per month rental that ring my UK phone reliably and without delay. My call charges for most international calls are tiny at 0.4 pence per minute (= 5 US cents per minute). Their technical support has been excellent on the very rare occasions I use it. I don't understand how they can deliver the services they do at such low cost. My wife is in America for the last 6 weeks and calls me from her mobile phone at the same .4p per minute. I have connected a Siemens NP 300 IP voice over IP with 4 Gigaset 510 handsets at my home office. These can dial out over the fixed landline or VOIP with Localphone and are close to the cost of normal wireless handset extensions which are wired phone only. I can make dual IP calls and a fixed line call simultaneously. The Localphone offering worked superbly when I was in Thailand for 3 months last year and also for a month in Portugal. Along with Amazon, they are one of my exceptional suppliers. Top notch. By comparison I made some landline calls last month and found out I was billed by Warehouse Utility 7p per minute for them - so now I use Localphone for the local UK calls too at about .4 or .5 pence per minute. By the way I have no axe to grind here, I have no connection with the company except as a mega pleased customer with a lot of telecomms experience, personal; and business.

I have been with local phone for a number of years and the quality has been the main issue . 'My call don't always connect and sometimes you even get charged for making a call when you didn't even connect or when you hear the operator saying you don't have sufficient balance to make this call in Pakistan but you plenty of money in your account .

The idea is a good on and prices are reasonable enough . Never had any issues with topping up etc but call connection and quality need to improve

Didn't have a problem with the service while I used it. But just cancelled my account and asked that they refund the remaining / unused funds and they refused.

Since it's more than 90 days since I put the money in the account, they refuse to refund it to me. So the money will sit forever. Until 365 days after the original order, when their terms state they'll take the balance for themselves.

I would suggest finding a company that offers better terms & conditions than this one.