Localphone Bewertungen 

Had this service for a while.Initially it was OK,save a few dropped calls, and hide and seek costumer support over the phone for a company that supposedly provides a phone service.Over time the quality of the service went further down and recently with more that tripling their rates, to where I call, without even bothering to notify me I will look elsewhere.

I'm based in the UK and usually use the service through my landline. I've been using them for 4-5 mths now and had no problem. Good connections, easy to use, easy to make top-up payments, no dropped calls and I can hear the person I've called and they can hear me. I reckon it's saved me a fortune and I make all my biz calls on it.

Every single problem possible comes with signing up with localphone. The call doesn't connect using access numbers, other person cannot hear, wrong numbers connected, certain international destinations never work, echo & poor voice quality to name a few. All customer service does is to change from one band to another to buy another week & then it's all over again. I cannot wait for my credit to run out & then it's Viber, Vonage aor anybody but Localphone. This is my experience after being nearly 4-years of business customer making intenational calls on daily basis. It's just not worth the time or hassle Stay well away. By the way did mention that app does nothing except sit with an icon on the phone !

I have been a satisfied customer for many years, but suddenly there is a huge issue that no customer would tolerate. Someone misused my account and used all my $18 credit to make unauthorised calls. I was shocked and asked the tech team to help me investigate where these calls originated from, as I don't share the account/PIN details with anyone. I got the following ridiculous response. I am cancelling my membership right away looking for some alternate service. You may wait until this happens to you and lose your hard earned money until this company deem that there is no irregularity.
"our Technical Support team deemed no irregularities on your call traces. I've also checked your account and it doesn't show signs of being hacked. You may also refer to our Terms and Conditions, that "You agree to be held fully responsible for all use of and fees related to your account, and accept full liability and responsibility for the actions of anyone who uses the site or service via your account, whether authorised or unauthorised, except when unauthorised use is solely attributed to an act or omission on the part of Localphone."

I've been having recurring problems with calls dropping and people not being able to hear me on the other side. I wasted the last few top ups on calls that drop as soon as they're received or where the other person cannot hear me. I'm not going back to them.

When I started using local phone, service and voice quality was better..but now a days call quality is horrible. I can't hear anything..most of the time, call will not get connected. Also, even if you have credit, they will say you don't have balance to make calls..you will be screwed if you want to make some urgent calls..better not to go for local phone. Use Google voice instead..

Tittle says it all.
Its been going on like that for a few months now
- I have to manually reenter all phone numbers and PIN code each time i want to call someone using their access number (although those contacts are already registered in my account)
- even then, calls aren't going through (keep saying i don't have credit while i have close to $30 in credit)
- called customer service but they can't transfer you over technical support????!! they only will send them an email...
- and then nothing happened , issue wasn't fixed

Canceling today!

Not sure what was experience of other people, but mine has been absolutely fantastic.

Their website is very advanced and you will hardly need to use customer service.
Its very economic too and there is no maintenance fee.

They let you make calls using the 5 minute test call service which they then forbid once you've started paying!

Difficult to use also.