Ordered A $250 portable table lamp. Lamp shade arrived poorly put together, excess glue visible at the seam like a childs art and craft project; seams lopsided and uneven. Even a home goods 20 dollar... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
1 of the 2 pieces i ordered arrived damaged. I had to email and call customer service multiple times to follow up with them to get any answers on where my replacement piece was. They did finally reach... Mehr ansehen
Unternehmen hat geantwortet
The lamp I ordered is beautiful...even better in person than in the photo. In addition to be extremely happy with my order, the care taken with the protective packaging was remarkable. Lamp was in pri... Mehr ansehen
This is going to be a controversial review. The cherry lamp is absolutely beautiful, a true work of art. The glossy cream glass spheres, chrome stems, and gold leaf make it a real statement piece.... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Lulu and Georgia
Vom Unternehmen geschrieben
We design and curate the best in interiors to inspire your home. Shop our carefully curated selection of rugs, furniture, and décor.
Kontaktinformationen
5410 Wilshire Blvd, 90036, Los Angeles, Vereinigte Staaten
- support@luluandgeorgia.com
- www.luluandgeorgia.com
3,5
Akzeptabel
6862 Bewertungen
Bittet Kunden um Bewertungen
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Das haben sich andere Leute angesehen
Ornaments arrived shattered and…
Ornaments arrived shattered and unusable. Missing one of my products
8. Oktober 2026
Antwort von Lulu and Georgia
Alison,
We’re sorry to hear that your ornaments arrived damaged and that you’re also missing an item from your order. We understand how frustrating this must be.
We’ll have a member of our team follow up with you directly to review the issues and assist with the next steps.
Lulu and Georgia
definitely 5 stars!
7. Oktober 2026
Antwort von Lulu and Georgia
Hi Launa,
Thank you for your wonderful feedback about your shopping experience!
Lulu and Georgia
Pretty but painful
Shipping costs were insane (almost $1,000). 1 of the beds I ordered was the wrong color and another bed wasn’t white glove delivery (I assumed all the furniture was) and I paid an additional cost even though I already hit the flat rate shipping with the other furniture I ordered. I would never have ordered it in the first place had i known i would have to assemble it myself as if I bought it from IKEA. This thing is in 1000 pieces.
Also, the dresser I bought was broken and the overall quality was actually less than that of an IKEA dresser I bought for my first apartment.
Trying to sort this out with a company that doesn’t even have a help desk number to call was the icing on the cake. I’ve spent almost $30k in the last 18 months at lulu and Georgia and I’m done. I love the look of the products but oh my god isn’t not worth it.
8. Oktober 2026
Antwort von Lulu and Georgia
AB,
We’re truly sorry to hear about your experience and the frustration you’ve faced with your deliveries, assembly requirements, and the condition of your furniture. We understand how disappointing this must have been, especially given your continued support and the significant investment you’ve made with Lulu and Georgia over the past 18 months.
We see that a member of our team has assisted you with resolving these concerns. We sincerely appreciate you taking the time to share your feedback, as it helps us identify areas where we need to improve.
We value your loyalty and hope we’ll have the opportunity to provide you with a much better experience in the future.
Lulu and Georgia
Your pants don’t fit the same way where…
Your pants don’t fit the same way where I can buy them here in Portland, Maine as when I get them online, it’s a different fit
1. Oktober 2026
The Pedrosa indoor/outdoor tray was a…
The Pedrosa indoor/outdoor tray was a huge disappointment- such awful quality. I believe I received a defective return that just got shipped out again. The tray had so many defective marks along the scalloped edge that were just repainted over in a chalky white substance. There were cracks through the tray and the scalloped trim. I purchased this beautiful tray as a gift for someone very dear – and I can absolutely not use it. I have reached out to Customer Service and I am waiting to hear from them. They are usually very good about responding to customers with issues – we’ll see. I always expect high-quality from Lulu and Georgia – I have ordered many many times from them —from decor items to rugs and furniture. This is not up to their standard.
8. Oktober 2026
Antwort von Lulu and Georgia
Barbara,
We’re so sorry to hear that your Pedrosa tray arrived in this condition, especially since it was intended as a gift. This certainly isn’t the quality we want you to receive, and we understand your disappointment.
We appreciate your continued support of Lulu and Georgia and the trust you’ve placed in us over the years. We’ll have a member of our team follow up with you directly to review the issue and assist with next steps.
Thank you for your patience and for bringing this to our attention.
Lulu and Georgia
The Theda rug is fabulous
The Theda rug is fabulous! I am thrilled that I FINALLY pulled the trigger…just annoyed I didn’t purchase it sooner, lol! The quality is fabulous and it arrived in days :-)
8. Oktober 2026
Antwort von Lulu and Georgia
Hi Suzanne,
We are so thrilled to hear how much you are loving your new rug! It is wonderful to know that you are pleased with its exceptional quality, and that it was delivered so quickly.
Lulu and Georgia
Wonderful as usual
Wonderful as usual! Love the tree skirt and wreath. L & G has the best taste and selection!
8. Oktober 2026
Antwort von Lulu and Georgia
Hi Karla,
We are glad you enjoyed your shopping experience with our holiday collection. Thank you for your positive feedback on our selection!
Lulu and Georgia
Awful experience
Awful! I waited 11 weeks for a canvas only for it to arrive damage with tape marks all over it. They have terrible customer service. I would have never ordered something to take that long to get delivered. It was never not on the initial order from either. I am so upset with this piece that was supposed to be a statement piece for my living room!
22. September 2026
Antwort von Lulu and Georgia
Hi Samantha,
Thank you for your feedback! We are so sorry to hear about the delays, and issues with your artwork. Our Customer support team is currently working with our manufacturer to determine if these problems are due to damage or if they are typical for the re-produced stencil from the 1930s. Our team will follow up as soon as our supplier has provided updates.
Lulu and Georgia
I ordered 2 wall lights and they only…
I ordered 2 wall lights and they only delivered one. I have reached out to the customer service last week and still have yet to hear back, it’s kinda frustrating as I have ordered this for a new built with construction timelines…
28. September 2026
Antwort von Lulu and Georgia
Fang,
We’re sorry for the delay and the frustration this caused, especially with your construction timeline.
We’ve reviewed your order and can see that the second wall light has since shipped. We appreciate your patience while the remaining item makes its way to you.
Lulu and Georgia
Love the frames!
7. Oktober 2026
Antwort von Lulu and Georgia
Hello,
Thank you for your feedback! We're thrilled to hear that you love the frames you ordered. We appreciate your business!
Lulu and Georgia
Antwort von Lulu and Georgia
Hello,
We are so glad to hear that you had such a wonderful shopping experience with our Customer support team. Thank you so much for taking the time to share your kind feedback with us!
Lulu and Georgia
Every thing went wrong you send the…
Every thing went wrong you send the wrong item I returned the item now I am not getting refund and shipping cost send many emails.
7. Oktober 2026
Antwort von Lulu and Georgia
Mujeeb,
We’re sorry for the issues you experienced with your order and for the frustration caused by the incorrect item and refund process. We understand how frustrating it can be to have to follow up multiple times.
We’re glad to see that one of our agents was able to resolve this matter for you. Thank you for your patience and for giving us the opportunity to make this right.
Lulu and Georgia
I love your furniture
I love your furniture. This is the second piece I’ve purchased. The only suggestion I have is increase communication re delivery date and time.
7. Oktober 2026
Antwort von Lulu and Georgia
Hello,
We are glad you love your second furniture purchase. Thank you for the positive feedback, and we are working on improving our delivery updates to keep you better informed.
Lulu and Georgia
Get ready for them to rape you with delivery fees and then hold your items hostage locally for a month
They ship even small in stock items to a freight company and require you to do white glove service, paying outrageous amounts to sit and wait for something that should be parcel service front door delivery. I ordered two in stock 18” side tables I need asap as nightstands for an air bnb and Metropolitan freight won’t deliver them to me for a MONTH. They are already at the local facility. Lulu and Georgia won’t do anything about it and refuse to refund the white glove delivery fees if I drive to the facility to pick them up vs having them delivered. Don’t order from this company unless you have months to wait for furniture that’s listed as in stock. Never again! They have cute stuff but you can find their products on other sites if you figure out who the furniture manufacturer is. You’re paying top dollar for the lulu brand name and their markups. They list things as on sale and then rape you with unnecessary delivery fees and the freight company they work with will hold your stuff hostage. To top it off I still do not have a delivery date. I have to wait 4 more weeks and won’t find out until the night before. I have to reserve a whole week of my time to sit out here at an investment property on any given day at any given time. Its abusive to the customer and not worth working with them if you are on a time crunch to get a listing ready like I am. 0/10 customer service
7. Oktober 2026
Wrong item received
I had ordered a wreath for the fall and unfortunately after waiting a while for it to arrive, I received the wrong one. Though the one I received is beautiful, it is not the one I ordered. I had to fill out a form for them to contact me and after 2 days I'm still waiting to hear back. Wishing this process was easier and quicker, and hoping to receive the one I ordered soon.
6. Oktober 2026
Antwort von Lulu and Georgia
Hi Victoria,
Thank you for your feedback. We're sorry to hear that the incorrect wreath was sent to you. Our Customer support team has arranged a replacement for the correct wreath. If there's anything else we can assist you with in the meantime, please let us know.
Lulu and Georgia
Delivery timeline a joke
Delivery timeline a joke! Promised on the 8th and still not here as of the 13th. Shipping cost on a duvet cover and a throw pillow was over $40...ridiculous. With the sale prices and then added delivery charge I only saved about $10 on the 30% off sale.
7. Oktober 2026
Antwort von Lulu and Georgia
Hi Debra,
Thank you for reaching out about your shipping timeline. Your pillow, and duvet cover were shipped via FedEx Ground, and were expected to arrive within 1-3 days from the order date. Unfortunately, the latest tracking shows a delay past this timeframe, and we apologize for any inconvenience this may have caused. We appreciate your understanding about the shipping delays, and thank you for choosing to shop with us.
Lulu and Georgia
sLOW DELIVERY EVEN THOUGH i PAID $20…
sLOW DELIVERY EVEN THOUGH i PAID $20 FOR fEDx. fEEL RIPPED OFF.
7. Oktober 2026
Antwort von Lulu and Georgia
Hello,
Thank you for your feedback regarding the shipping timeline. Your towels shipped via FedEx Ground, with an expected delivery timeframe of about seven days from the order date. Based on the updated tracking information, they should arrive within this timeframe. We apologize if this lead time didn't meet your expectations, and we sincerely appreciate you choosing to shop with us!
Lulu and Georgia
Product finish is nothing like picture
The villers fruit bowl finish looks nothing like the picture. It is a very dull slightly gold color. Very misleading.
7. Oktober 2026
Antwort von Lulu and Georgia
Hi Jeannine,
Thank you for your feedback. We have reviewed your photos, and can confirm that the bowls are the correct color. Please note that due to the manufacturing process, the color may vary from unit to unit. If you are not completely satisfied with your purchase, they are eligible for a free return within 30 days of the delivery date through our Returns portal. If you need any further assistance, please let our Customer support team know!
Lulu and Georgia
The fast delivery and the quality of…
The fast delivery and the quality of the peel and stick paper was very pleasing.
5. Oktober 2026
Antwort von Lulu and Georgia
Alison,
We are so happy to hear that your order arrived so quickly and that you are pleased with the overall quality of your wallpaper! Thank you so much for sharing your positive feedback with us.
Lulu and Georgia
One out of two boxes were delivered…
One out of two boxes were delivered even though FedEx claims two were delivered. Only one found in my mailroom.
7. Oktober 2026
Antwort von Lulu and Georgia
Hi Robin,
Thank you for reaching out! We can confirm that your order was shipped in one box, which may differ from the information provided by FedEx. If you believe there is an error, please contact our Customer support team at Support@LuluandGeorgia.com, and they'd be glad to provide relevant tracking details, and offer further assistance.
Lulu and Georgia
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