Michael Poole Estate & Lettings Agents Bewertungen 

I would like to sincerely commend Stacey Holmes for their outstanding support and professionalism during the recent purchase of my home. From the very first viewing to final completion, their service was marked by exceptional reliability, prompt communication, and a genuine dedication to ensuring the process ran smoothly.
Throughout what can often be a stressful time, Stacey Holmes was consistently available, provided timely updates, and showed an impressive attention to detail. Their calm, knowledgeable approach gave me confidence every step of the way, and their commitment to keeping me informed made the experience both manageable and rewarding.
It’s rare to encounter such unwavering support and professionalism in this industry, and I am truly grateful to have had Stacey Holmes by my side during this significant milestone.
Warmest thanks, Helen Kilner 9 Whinfell Avenue, date of move 11.7.2025

Great Service from Stacey and Derek. Very knowledgable and kept us fully informed every step of the way and really maximised the value we got for the house

In the Redcar office I must thank Jack who put me onto Helen Nicholson. Both were proactive and Helen excellent with customer relations.
Indeed, Helen was able to identify issues and resolve them!
Thanks to all along the way..

I instructed Michael Poole Nunthorpe to sell a property for me and can’t praise them highly enough. David came to value the property and he was professional,knowledgeable and friendly. They did the viewings on my behalf which was very much appreciated. It was Victoria who dealt with the sale and I felt totally confident and relaxed, words not normally associated with selling a house. It’s obvious David, Victoria and all the staff enjoy their job and want to help. I can’t thank them enough.

I have been supported by MP for many years as someone that has rented a property through them, there has been some communication errors initially however during a tenancy deposit dispute Oliver acted as the communicator between myself and landlord. Oliver was helpful, listened and was able to negotiate on my behalf. Thank you

Whilst trying to find out next home we had been dealing with Sarah who understood our needs and requirements and over several months we identified a property.

From the initial call to moving in Sarah went over and above nothing was too much trouble and is a credit to Michael Poole

From my first contact with Isobel when viewing the property through to dealing with Helen (both Redcar branch) with regards to then purchasing the property, they were both extremely helpful, friendly and informative. It was an easy process with Michael Poole and I am now very happy in my new home - thank you very much.

Stacey has been so helpful in helping us across our house move. Her responses are very speedy and effective. Thank you.

I would like to thank Molly at the Billingham branch for assisting with the sale of our house. She was very responsive to all questions asked which made the process very easy and stress free!

Just completed the sale of our house through Michael Poole in Nunthorpe and the team were absolutely brilliant, big thanks to Victoria who looked after us through the whole process.

The team were very professional at all times and kept me updated through the whole process. A mention for my case handler Helen who was excellent and solved more than one problem not of her own making. Thank you.

I give them 5 stars because all agents were so professional and helpful all the time, they, practically, took on themselves part of the stress of moving house. I am so grateful, they DID help.

Aslan was amazing at helping me find a property quickly and moved in easily. Very informative, fast replies and overall very helpful.

The Billingham office of Michael Poole estate agents dealt with the recent sale of our property in Billingham. We had tons of viewing and they gave us detailed feedback every time. When we received formal offers they 'qualified' the potential buyers properly and managed the sale process through to completion very professionally. I'm dead fussy but i would use them again. My contact there was Debbie. Very well done.

We have recently had a valuation and subsequently listed our property for sale, following the service we received from Jack. Whilst we could have used a cheaper agent, we felt the service and professionalism from Jack was exceptional, he was very knowledgeable and answered all questions relating to the selling process. The listing process was very efficient, and we hope to see prospective buyers soon.

Having dealt with vatious local agents, this branch is one of the best for quick responses to emails and enquiries. The phone is always answered, Ive never had to leave a voicemail for a call back. Jack emails me back in a very timely manner and offers to talk me through the process.

We have let a number of properties (Debbie always helpful and goes above and beyond).
This occasion we have sold a property which was expertly managed by Isobel, again at Redcar branch. Her friendly and professional manner, together with excellent and regular communications has, I’m sure, been the difference in obtaining a quick sale (around a week) satisfactory to both parties. Chris the valuer played an important role in the sale too. Great guidance and prompt work in getting to market.

I am in the process of buying a property with Michael Poole estate agents. Alisha in the Guisborough office has been helping me through the process and I am incredibly impressed with how helpful she has been to make the process as smooth as possible. She has regularly communicated with me, and quickly and effectively answered any questions I had. I would be more than happy to recommend them to others.

Nothing good to say about them, extremely unhelpful and rude. Don't use them