Emailed with a question prior to ordering and received a quick response. Delivery was quick. Ordered nicotine free pouches to help quit using them, the ones I received (liquorice, orange & mango)... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Order MU20104024 Only thing I received was an automated email, No Royal Mail tracking details given , no response to my emails and Facebook and Instagram messages 😡 It’s a shame as the none Ni... Mehr ansehen
I have used other brands in the past, but they were unpleasant feeling and 'meh' tasting. Then I came across Muse with flavours like Cola Ice and Strawberry Raspberry Cherry, and WOW they taste good.... Mehr ansehen
Unternehmen hat geantwortet
Got the two free samples just paid shipping the strength and taste overall and actually really good, not over powering. Downside is they don’t actually state how much is the tub nicotine strength is... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Welcome to Muse, the UK’s first nicotine pouch brand, where innovation meets tradition. Our journey began with a vision: to offer a cleaner, more accessible alternative to traditional nicotine. Muse nicotine pouches are tobacco-free, smoke-free, sugar-free, and free of harsh chemicals—allowing you to enjoy nicotine anywhere, without smoke, ash, or odor. Designed with a smooth, clump-free texture and crafted for long-lasting flavor, our pouches deliver fast, satisfying nicotine release. We’re committed to making quality affordable, offering a smarter, cleaner nicotine experience. Join us at Muse—a step toward a more liberated way to enjoy nicotine.
Kontaktinformationen
1 Brook Street, LE8 6LA, Leicester, Vereinigtes Königreich
- hello@musepouches.co.uk
- www.museitnow.com
3,8
Gut
317 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 22 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Best gummies on earth
I orded muse energy pouches and they came with flower gummies this definetly made my day and they taste amazing and the pouches taste really good too
7. November 2025
Bewertung ohne vorherige Einladung
Antwort von Muse
Thank you so much for your fantastic feedback! We’re thrilled to hear that our energy pouches and flower gummies made your day. It’s great to know you’re enjoying both the taste and quality of our products. Your support means a lot to us, and we look forward to delighting you with future orders!
Antwort von Muse
Thank you for your feedback! We’re delighted to hear you’re happy with our service, product, and fast delivery. At Muse, we always aim to provide a smooth and reliable experience, and we truly appreciate your support!
Amazing
Very cheap and work really well, the strawberry ones are so good
6. November 2025
Bewertung ohne vorherige Einladung
Antwort von Muse
Thank you for your fantastic feedback! We’re thrilled to hear you’re enjoying our products, especially the strawberry ones, and that you find them effective and good value. Your support means a lot to us, and we look forward to serving you again soon!
**issue resolved - Nic Pouches are 7.5/10 - Energy pouches - 5/10
Item was never received - contacted the customer support team 3 times since the 28th october and not had any response.
review can change if the customer support team reaches out and rectifies this issue.
**Edit 20/11/25 - Customer services got in contact with myself and rectified the issue of not receiving items.
Nic pouches are really good 7.5/10, flavour and sensation are both there. They do run a little cold on the gums, a warmer experience would be nicer.
Energy pouches were a 5/10 - flavour was nice and effects whilst using them were what you expect. However the crash that followed was insane. will maybe try the weaker ones (i had 140mg) next time to see if they're any better
Strawberry, rasberry & cherrry flavour is really good.
29. Oktober 2025
Antwort von Muse
Hi Cosworth, Many thanks for your review. We have popped you over an email back earlier this week to explain the reason for the slight delay in picking this one up, but we have resent out the order free of charge and I can see that this has been delivered. Once again I am so sorry for the delay in coming back to you due to the unforeseen circumstance.
Antwort von Muse
Thank you for your feedback! We’re delighted to hear you’re enjoying our great flavours, fast shipping, and value for money. At Muse, we always strive to provide products and service that our customers love. We truly appreciate your support!
Antwort von Muse
Thank you for your feedback! We’re glad to hear you’re enjoying our Halal gummies. At Muse, we take pride in providing tasty and inclusive products for all our customers. We truly appreciate your support!
New to the nicotine pouches......
New to the nicotine pouches......
They worked fantastic to help with the cravings plus they can be used anywhere anytime. Loved how they taste flavour seamed to last a long time would recommend. Definitely buying again.
27. Oktober 2025
Antwort von Muse
Thank you for your fantastic feedback! We’re thrilled to hear that our nicotine pouches helped with cravings and that you enjoyed the lasting flavours. Your recommendation means a lot to us, and we look forward to providing you with more products you love in the future!
Antwort von Muse
Thank you for your feedback! We’re delighted to hear you’re happy with both our service and our product. At Muse, we always aim to provide a reliable and enjoyable experience for our customers. We truly appreciate your support!
It was so good 👍
27. Oktober 2025
Antwort von Muse
Thank you for your feedback! We’re thrilled to hear you enjoyed your experience with Muse. Your support means a lot to us, and we look forward to serving you again soon!
the focus caffeine Cool mint pouch got…
the focus caffeine Cool mint pouch got really salty after a short while and that was all i could taste. wondering why this is
1. November 2025
Bewertung ohne vorherige Einladung
Antwort von Muse
Thank you for your feedback and for giving our Focus Caffeine Cool Mint pouches a try. The pouches do contain a small amount of salt, which is intentionally included to help induce the saliva response and enhance the overall experience. We understand that taste preferences vary, and we appreciate your input — it helps us continue to improve our products.
Speedy delivery and nice tasting pouches
Delivery was reasonably fast given the fact that I placed the order near the weekend, and the pouches had a nice flavour.
17. Oktober 2025
Antwort von Muse
Thank you for your feedback! We’re glad to hear you enjoyed the flavour of our pouches and that your delivery arrived quickly, even over the weekend. At Muse, we always strive to provide tasty products and a reliable service. We truly appreciate your support!
Good taste 😁
31. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Muse
Thank you for your feedback! We’re thrilled to hear you’re enjoying the taste of our products. Your support means a lot to us, and we look forward to serving you again soon!
These pouches are awesome!
These pouches are awesome!! Loving the flavours! Especially the cola and liquorice! Thank you for the free sweets unfortunately no one in my house eats halal so can't review on this will try and find someone who is happy to have halal the packaging is nice and look cute for sweets though.
1. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Muse
Thank you for your amazing feedback! We’re thrilled to hear you’re enjoying our pouches, especially the cola and liquorice flavours. It’s great to know you liked the packaging and the free sweets, and we understand about the halal treats — we appreciate you giving them a try and hope you find someone to enjoy them. Your support means a lot to us!
Muse nicotine pouches has to be the best flavoured on the market. They don’t leave a nasty taste.
Quick next day delivery option
28. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Muse
Thank you for your fantastic feedback! We’re thrilled to hear you enjoy the flavours of our nicotine pouches and that they leave no unpleasant aftertaste. It’s also great to know our next-day delivery option worked well for you. Your support means a lot to us!
Antwort von Muse
Thank you for your feedback! We’re delighted to hear you had a great experience with Muse. Your support means a lot to us, and we look forward to serving you again soon!
Amazing company
Amazing company, fast delivery and the little sweet bag is a amazing touch
16. Oktober 2025
Antwort von Muse
Thank you for your wonderful feedback! We’re thrilled to hear you’re happy with our service and fast delivery. It’s great to know you enjoyed the little sweet bag — we love adding those extra touches for our customers. Your support means a lot to us!
Amazing flavours and great service
I've tried all the flavours apart from cola and have to say they are all really nice.
Finally kicked nicotine entirely with the nicotine free ones and I have a pot of the caffeine (boost) ones for the gym which work great.
22. Oktober 2025
Bewertung ohne vorherige Einladung
Found the surge initially too strong…
Found the surge initially too strong but had a feedback call from a nice lady there. Got the feeling that Muse genuinely does care and takes all feedback on good and bad and actually acts on what is said.
They sent me my favourite flavours in the lower strength and these are spot on. Cheers Muse
30. September 2025
I’ve ordered with muse a few times now…
I’ve ordered with muse a few times now and they are always very good. I’ve come down in nicotine strength to 12mg now and the flavours are even better. very good product and polite friendly staff.
14. Oktober 2025
Great product & service.
21. Oktober 2025
Bewertung ohne vorherige Einladung
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