Emailed with a question prior to ordering and received a quick response. Delivery was quick. Ordered nicotine free pouches to help quit using them, the ones I received (liquorice, orange & mango)... Mehr ansehen
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Das sagen Bewerter
Order MU20104024 Only thing I received was an automated email, No Royal Mail tracking details given , no response to my emails and Facebook and Instagram messages 😡 It’s a shame as the none Ni... Mehr ansehen
I have used other brands in the past, but they were unpleasant feeling and 'meh' tasting. Then I came across Muse with flavours like Cola Ice and Strawberry Raspberry Cherry, and WOW they taste good.... Mehr ansehen
Unternehmen hat geantwortet
Got the two free samples just paid shipping the strength and taste overall and actually really good, not over powering. Downside is they don’t actually state how much is the tub nicotine strength is... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Welcome to Muse, the UK’s first nicotine pouch brand, where innovation meets tradition. Our journey began with a vision: to offer a cleaner, more accessible alternative to traditional nicotine. Muse nicotine pouches are tobacco-free, smoke-free, sugar-free, and free of harsh chemicals—allowing you to enjoy nicotine anywhere, without smoke, ash, or odor. Designed with a smooth, clump-free texture and crafted for long-lasting flavor, our pouches deliver fast, satisfying nicotine release. We’re committed to making quality affordable, offering a smarter, cleaner nicotine experience. Join us at Muse—a step toward a more liberated way to enjoy nicotine.
Kontaktinformationen
1 Brook Street, LE8 6LA, Leicester, Vereinigtes Königreich
- hello@musepouches.co.uk
- www.museitnow.com
3,8
Gut
317 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 22 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Ordered 3 (1 extra with a code on their…
Ordered 3 (1 extra with a code on their site) - Only received two.
Pouches are great but won't be buying again.
The whole point of paying extra AND delivery on top was to get the additional free can...
20. Oktober 2025
Bewertung ohne vorherige Einladung
How A-Muse-ing
Easy to use webpage
Good selection of flavour and strength
Prompt delivery
6. Oktober 2025
Decent pouches and the…
Decent pouches and the strawberry/raspberry/cherry combo pouches are great and long lasting. Thank you for free samples i will be ordering this brand from now on
13. Oktober 2025
The customer service is next level im…
The customer service is next level im using the no nic pouches and they are excellent well worth it
9. Oktober 2025
top notch gear
top notch gear
free gummies are banging🔥
15. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Muse
Thank you for your fantastic feedback! We’re thrilled to hear you’re enjoying our products and the free gummies. Your support means a lot to us, and we look forward to continuing to provide top-notch gear!
Good alternative when you're not able…
Good alternative when you're not able to vape, such as in shops and such. However, it's also good for replacing vapes or cigarettes altogether. If you're new to them, start with a low milligram dosage, then work your way up to see what's right for you.
6. Oktober 2025
Antwort von Muse
Thank you for your thoughtful feedback! We’re glad to hear that our nicotine pouches provide a convenient alternative to vaping and can even help replace cigarettes. Your advice on starting with a lower dosage is very helpful for new users. We truly appreciate your support and hope you continue to enjoy our products!
Excellent
Been using muse for a while now and I can't complain. The customer service is great but more than that is the product. Amazing taste, big range of flavours and selection of strengths. Would highly recommend these pouches!
29. September 2025
Antwort von Muse
Thank you for your wonderful feedback! We’re thrilled to hear that you’re enjoying our wide range of flavours, strengths, and overall product quality. It’s fantastic to know our customer service is also meeting your expectations. Your recommendation means a lot to us, and we look forward to continuing to provide products you love!
Antwort von Muse
Thank you for your feedback! We’re delighted to hear that you’re pleased with our products, delivery, and overall service. At Muse, we always aim to provide an exceptional experience for our customers, and we truly appreciate your support!
This is the first time I've tried any…
This is the first time I've tried any kind of pouches, I was excited to try these. When I put it in my mouth I thought it was gonna burn a hole in my cheek. Sadly not my thing I'm afraid
11. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Muse
Thank you for sharing your feedback. We’re sorry to hear that your first experience with our pouches wasn’t quite what you expected. Nicotine pouches can feel strong for first-time users, and it’s always recommended to start with a lower strength to see what works best for you. We appreciate you giving them a try and hope you might find another product in our range that better suits your preferences.
Fast delivery time
23. September 2025
Antwort von Muse
Thank you for your feedback! We’re glad to hear that your order arrived quickly. At Muse, we always aim to provide fast and reliable delivery, and we truly appreciate your support!
Great company great choice especially caffeine pouches. But don’t like the sweet after taste.
Great company, great choices, I love the idea of the caffeine pouches and zero nicotine pouches. I ordered 6mg nicotine, the lowest caffeine pouch and the zero nicotine pouches. They arrived quickly flavours were okay but I really dislike pouches that after a short time leak sweetness taste. Many brands do. That’s the only negative.
29. September 2025
Antwort von Muse
Thank you for your detailed feedback! We’re glad to hear you’re enjoying our range, including the caffeine and zero nicotine pouches, and that your order arrived quickly. We appreciate your note regarding the sweet aftertaste — some pouches do release flavour over time, which can create that sensation. Your feedback helps us continue to improve our products. We truly value your support and hope you continue to enjoy our offerings!
Products quality is excellent.can feel…
Products quality is excellent.can feel the chill while using it.Makes me happy
22. September 2025
Antwort von Muse
Thank you for your wonderful feedback! We’re thrilled to hear that you’re enjoying the quality of our products and that they give you that satisfying chill. Your support means a lot to us, and we look forward to continuing to provide products that make you happy!
Awesome
Love the new no-nic pouches! I've tried to quit nicotine, so I was really waiting for something like that. I really like mint and cola flavour (it taste like cola with gin for me 😀). I will definitely order more and stay longer with Muse.
Also they have amazing customer service, very friendly and helpful. Easy to contact them.
15. September 2025
Bewertung ohne vorherige Einladung
Antwort von Muse
Thank you so much for your fantastic feedback! We’re thrilled to hear that our no-nic pouches are helping you on your journey to quit nicotine, and that you’re enjoying the mint and cola flavours. It’s also wonderful to know our customer service has been helpful and easy to reach. Your support means a lot to us, and we look forward to continuing to provide products and service you love!
Fast delivery and quality product with…
Fast delivery and quality product with a variety of good flavours
23. September 2025
Antwort von Muse
Thank you for your feedback! We’re delighted to hear you’re happy with our fast delivery, product quality, and wide variety of flavours. At Muse, we always aim to provide a reliable and enjoyable experience for our customers. We truly appreciate your support!
Creamy Coffee
I tried couple of variants and my best pick is CREAMY COFFEE followed by Strawberry, Raspberry and Cherry Variant.
If someone is looking for more flavour and sweetness, then Orange Mango and rest are perfect.
Excellent customer support.
19. September 2025
Antwort von Muse
Thank you for sharing your favorites! We’re thrilled to hear you enjoyed Creamy Coffee and the other flavors, and that our customer support met your expectations. Your feedback is greatly appreciated, and we look forward to serving you again soon!
Taste is really bad!
16. September 2025
Antwort von Muse
Hi Matt, thank you for your feedback and I am sorry to hear this. I have sent you over an email now and I would appreciate it if you could provide us with the information I have requested to allow us to conduct thorough testing on the flavours and batches in question. We appreciate all feedback so thank you in advance for allowing us the opportunity to look into this and resolve the issue.
Muse Team
Good stuff and fast delivery price as…
Good stuff and fast delivery price as well good
8. September 2025
Antwort von Muse
Hi Lukasz!
Thank you so much for the lovely comments on the Kiwi Passionfruit Guava Surge pouches and the Creamy Coffee Boosts! We are so please to hear that we have now been able to complete the pouch range and its hitting all the right spots! We look forward to seeing your next order :)
Thanks
The Muse Team
Creamy Coffee surge 200mg is way too strong
I got these two cans as free samples just paid £3.50 P&P.
I tried Creamy Coffee surge 200mg then OMG it's not for me. The flavour is so strong that made my throat dry for next too days. I suppose it was very high strength I ever tried. I have not tried the cool mint 6mg yet but I suppose it should be okay.
12. September 2025
Antwort von Muse
Hi Saleem, thank you for your feedback and I am sorry to hear this. I have sent you over an email now and I would appreciate it if you could provide us with the information I have requested to allow us to conduct thorough testing on the flavours and batches in question. We appreciate all feedback so thank you in advance for allowing us the opportunity to look into this and resolve the issue.
Muse Team
Really nice experience using these…
Really nice experience using these energy pouches. I work 12hr shifts and these have given me a boost when I started to flag. They taste good too! I picked the weakest of the liquorice flavours and am happy to order some more.
11. September 2025
Antwort von Muse
Thank you for sharing your experience! We’re thrilled to hear our energy pouches have given you a boost during your long shifts and that you enjoyed the flavor. We look forward to supplying you again soon!
not my favourite
not my favourite.
Made my gums ache which i've not had with any other brand. flavours nice though
29. Mai 2025
Antwort von Muse
Thank you for your feedback. We’re sorry to hear that the product caused discomfort, but we’re glad you enjoyed the flavors. Your input is valuable and helps us continue to improve our products
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