Flora was really helpful in assisting with my request. She explained all the options clearly, made some good suggestions as to a way forward and had a really great phone manner. Given the problems I... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Robyn the call handler was very well informed, polite and helpful. 4 stars because the elite plus policy level of cover is very poor and unable to leave before the end of the term because I’ve had a c... Mehr ansehen
Unternehmen hat geantwortet
Jake was very helpful. Talked me through different options for my renewal to keep costs down for my older cat. Also answered any questions I had and made the process and stress of pet insurance relaxe... Mehr ansehen
Unternehmen hat geantwortet
I emailed the team prior to renewal stating a competitive quote. An Agent called me back within two days to explain my renewal premium, he then offered other options on cover and price. He Listened... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Perfect Pet
Vom Unternehmen geschrieben
We Speak Pet
Understanding your pet and choosing the right cover for them isn’t always easy.
Perfect Pet are pet-loving people, here to make insurance choices simple, whatever your budget.
Choose from a range of policies that come with vet-backed tools and support to guide you through the decisions that count.
Insurance your pet would choose
Policies at great value for you and your sidekicks by people that understand pet health and what it takes to get them better.
Understand your pet’s needs
When your pet asks for help, rapidly check symptoms online and get 24/7 instant video vet advice to help you to get them back on their paws.
No surprises
No digging for hidden fees: interest-free monthly plans, a low £90 excess and direct vet payments.
Fetching good times
Save big on prescription medications and preventative healthcare treatments, plus unleash great pet discounts to keep tails wagging.
Join the Perfect Pet pack today for award-winning insurance that speaks your pet’s language.
Multi Pet Discount: Policies must be purchased direct and at the same time. Accident Only policies are excluded from the multi-pet discount offer.
Moneyfacts 5 Star rating applies to Elite Extra Plus dog insurance.
Kontaktinformationen
Warner House, SP1 3TB, Salisbury, Vereinigtes Königreich
- 01992667330
- info@perfectpetinsurance.co.uk
- www.perfectpetinsurance.co.uk
4,6
Hervorragend
17 211 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 95 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Very helpful and professional
Very helpful and professional, got my answer to my question very quickly! Thank you to Paige who handled my call!
18. September 2026
Bewertung ohne vorherige Einladung
Antwort von Perfect Pet
We are glad to hear that Paige was able to help you in a professional manner Robert. Thank you for your review.
Really polite
Really polite, gave me all the information I required
18. September 2026
Bewertung ohne vorherige Einladung
Antwort von Perfect Pet
Thank you for your review.
Great customer service very competent…
Great customer service very competent kind advisor
18. September 2026
Bewertung ohne vorherige Einladung
Antwort von Perfect Pet
Thank you for your review Lynne.
Paige was polite on the phone and gave…
Paige was polite on the phone and gave me all
Information that I required
18. September 2026
Bewertung ohne vorherige Einladung
Antwort von Perfect Pet
We are glad to hear that Paige was able to help you on your recent call Darren. Thank you for taking the time to leave a review.
Antwort von Perfect Pet
Thank you for your review Teresa.
Robyn was very helpful and made it…
Robyn was very helpful and made it clear what I needed for my claim.
18. September 2026
Bewertung ohne vorherige Einladung
Antwort von Perfect Pet
Thank you for taking the time to leave a review of Robyn and your recent contact.
Insurance query
Spoke to Robyn today, very easy to speak to and answered my query very quickly
18. September 2026
Bewertung ohne vorherige Einladung
Antwort von Perfect Pet
We are glad to hear that Robyn was able to assist you on your recent call Andrew. Thank you for your review.
James is very professional and dealt…
James is very professional and dealt with my query well
18. September 2026
Bewertung ohne vorherige Einladung
Antwort von Perfect Pet
Thank you for your review Elaine.
I spoke to Charlotte
I spoke to Charlotte, who answered all of my questions and was extremely helpful with the information she gave me.
17. September 2026
Bewertung ohne vorherige Einladung
Antwort von Perfect Pet
Thank you for your review Cecelia.
Friendly customer service from Polly …
Friendly customer service from Polly who dealt with my request efficiently
17. September 2026
Bewertung ohne vorherige Einladung
Antwort von Perfect Pet
Thank you for your review Christina.
Robyn was really helpful with my query…
Robyn was really helpful with my query and sorted it quickly.
17. September 2026
Bewertung ohne vorherige Einladung
Antwort von Perfect Pet
Thank you for taking the time to leave a review Rebecca, we are delighted to hear that Robyn was able to sort your query quickly and in a friendly manner.
Paige was very helpful in sorting my…
Paige was very helpful in sorting my problem
17. September 2026
Bewertung ohne vorherige Einladung
Antwort von Perfect Pet
We are delighted to hear that Paige was very helpful when sorting your problem Stephen. Thank you for taking the time to leave a review.
Really helpful customer service
Really helpful customer service
16. September 2026
Bewertung ohne vorherige Einladung
Antwort von Perfect Pet
Thank you for taking the time to leave a review Julia.
The agent was very helpful and patient…
The agent was very helpful and patient with me, it was a pleasure dealing with her
17. September 2026
Bewertung ohne vorherige Einladung
Antwort von Perfect Pet
Thank you for your review Mrs Brehme.
Honestly will went above and beyond to…
Honestly will went above and beyond to help
Me and I am very grateful. Excellent pet insurance company
17. September 2026
Bewertung ohne vorherige Einladung
Antwort von Perfect Pet
Thank you for your kind words Rachel, we will pass these along to Will for you.
called for some information on my…
called for some information on my policy robin who handled my call was extremely helpful was very friendly an awesome member of staff thank you
16. September 2026
Bewertung ohne vorherige Einladung
Antwort von Perfect Pet
We are glad to hear that Robyn was able to assist you in a friendly and helpful manner Mark.
The person I spoke to was really knowledgeable and helpful.
The person I spoke to was really helpful in explaining how pet insurance works and was able to bring the cost of my renewal down so it was more affordable.
14. September 2026
Bewertung ohne vorherige Einladung
Antwort von Perfect Pet
We are delighted to hear that our agent was able to assist you on your recent call Sue.
I spoke with Nancy who was kind
I spoke with Nancy who was kind, understanding and knowledgeable. She found me a deal that saved me money.
16. September 2026
Bewertung ohne vorherige Einladung
Antwort von Perfect Pet
Thank you for your review Elaine.
They set unrealistic maximum costs for what they’ll pay out per treatment
Really disappointed with Perfect Pet. Following a live saving emergency operation they failed to pay for a list of elements because they exceeded the limit set by them. It must be lovely when you have the option to shop around different vets to find the cheapest price, but when your dog needs to be transferred to another vets after an operation that you weren’t expecting, you don’t have that opportunity. When questioned they come back and say maximums are set on industry standards, but I find it hard to believe that there are very many vets who would charge only £100 a day for hospitalisation. Would not recommend.
24. Juli 2026
Bewertung ohne vorherige Einladung
Great Cust. Serv. from Polly
Polly was fantastic at handling my enquiry, and whilst a resolution could be not be done whilst on the call, she has taken on my query in order to get it resolved.
16. September 2026
Bewertung ohne vorherige Einladung
Antwort von Perfect Pet
Thank you for your review Charlie.
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