All in all we had a great experience. Our SMEG 50’s style expresso coffee machine was delivered on time and we removed it from its packaging and assembled it. All went well except for one thing, we c... Mehr ansehen
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Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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All in all we had a great experience. Our SMEG 50’s style expresso coffee machine was delivered on time and we removed it from its packaging and assembled it. All went well except for one thing, we c... Mehr ansehen
Unternehmen hat geantwortet
As always, the service from Peter Tyson has been superb. I recently ordered a piece of audio equipment (Fiio Warmer R2R DAC) that is in short supply worldwide. Peter Tyson kept me informed about a pr... Mehr ansehen
Unternehmen hat geantwortet
Had a great experience buying from Carlisle shop . I visited the shop and the person I saw could not do enough to help unfortunately I did not get his name . He couldn’t locate the speakers I wanted... Mehr ansehen
Unternehmen hat geantwortet
I bought a Pro-Ject Debut Carbon Eco from Peter Tyson about 18 months ago for a very good price. Delivery and service were very good. But they really came into their own when I realised recently t... Mehr ansehen
Unternehmen hat geantwortet
Peter Tyson is a market leader in audio, visual and consumer electronics, supplying a huge range of products from popular brands, selling online and via our retail stores. We are a family owned independent business. Trading since 1966, we have established a loyal community of customers, backed by a 4.9-star Trustpilot rating; a testament to our dedication to customer satisfaction and high quality service. With technical expertise, passion for our products, trade in and save program, flexible financing and free next day delivery on most products, you're in capable hands when you choose Peter Tyson.
Vom Unternehmen geschrieben

Peter Tyson, Shaddongate, CA2 5TE, Carlisle, Cumbria, Vereinigtes Königreich
Hat 98 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
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Always good to know that if they have it in stock you'll get it next day, if ordered early enough.
Bought speakers from them in the past, same thing.
Highly recommend this retailer.

Antwort von Peter Tyson - Carlisle
Yet another reason why I chose Peter Tyson over other retailers, excellent customer service, advice and their after sales service is second to none. Many Thanks to all at Peter Tyson.

Antwort von Peter Tyson - Carlisle

Antwort von Peter Tyson - Carlisle
Excellent service as ever from Peter Tyson, I ordered speakers and one arrived damaged. Peter Tyson arranged a swap for the next available day. I also returned a speaker due to upgrading to a bigger version and Peter Tyson refunded me the same day they received it back! Excellent service from Mike and Liam in particular but everyone in the customer service department is so helpful.

Antwort von Peter Tyson - Carlisle
Great service and staff that go the extra yard to provide the customer with the best deal possible. Highly recommended.

Antwort von Peter Tyson - Carlisle
Good service. Quick delivery. Item seems very good quality. Would recommend.

Antwort von Peter Tyson - Carlisle
Really happy with my new Fiio M27 that was offered as an open box return or ex demo.
I was very pleasantly surprised that the item had not been opened and was still factory sealed.
Item arrived safely the day after ordering.
It really was a very good deal , the Fiio had exceeded my expectations, so yes a fantastic shopping experience with Peter Tyson

Antwort von Peter Tyson - Carlisle
From ordering with PETER TYSON online - To receiving
My Order, the transaction and Delivery went smoothly
I was kept informed by Peter Tyson and the courier
My delivery was on schedule.

Antwort von Peter Tyson - Carlisle
Superb. Seamless and pleasant online purchase. Ridiculously quick postage even on standard.

Antwort von Peter Tyson - Carlisle
Great blokes .helping me how to pick right item .👌

Antwort von Peter Tyson - Carlisle
I bought a Pro-Ject Debut Carbon Eco from Peter Tyson about 18 months ago for a very good price. Delivery and service were very good. But they really came into their own when I realised recently that the motor had a fault on 45rpm.
Luckily Pro-Jects carry a 2-year warranty but Peter Tyson were amazing throughout the process: excellent communication and arranged courier at both ends and the whole process rolled out exactly as they described. Deck returned now and working fine.
Definitely a company which is a bit 'old-school' in the sense that they still value the importance of customer service. Highly recommended.

Antwort von Peter Tyson - Carlisle
Just before Christmas my 20+ year old Marantz cd player died. Amazon would deliver me a new one before Christmas so I ordered a Marantz CD 6007 through them. It was only when it was delivered I noticed Peter Tyson had fulfilled the order. The player soon started dropping out and skipping and the remote control stopped working. I contacted Peter Tyson and their Customer Service was excellent. They responded quickly to my emails, even at weekends, and arranged a swap for a new player, which, so far, is working perfectly. So next time I want to purchase some hi-fi I’ll go straight to Peter Tyson.

Antwort von Peter Tyson - Carlisle
I have bought a number of products from them, excellent communication and delivery is the norm. Recently I was having problems with an all in one system and the after sales service could not have been better. I was offered a replacement or a refund immediately, but inquired about an upgrade instead. Anthony was extremely helpful, responsive and totally transparent with me on trade in costs and their own margins so I could make an informed decision. Dealing with him made an unfortunate occurance a painless experience - highly recomended.

Antwort von Peter Tyson - Carlisle
I have been buying HiFi products (new & second hand) from this store in my home town since the early 1980's.
One thing that strikes me is that you get the same courteous, interested service whether you are spending £10 or £6,000+. And the interaction is genuine and not smiley face PR just to get a sale. Your are treated as an intelligent person often by those who know very much more than you do about HiFi. But there is no condescension at all. Even my stupid questions are treated with respect! 😂
Recently I wondered and enquired about DAC units. Were they really going to make any difference to what I actually heard? The response was to set up a demonstration the next day for me to listen to using my own CD's. Brilliant. Nothing was too much trouble.
This firm is a model for how to market and sell products and gain customers respect and confidence. No mean feat to have been doing this for around 50+ years!
Thank you.

Antwort von Peter Tyson - Carlisle
The sales team were fast and efficient at getting the product out to me very quickly. Unfortunately the product I bought was faulty, support team helped where they could. The customer service team were great, which in my opinion, is more important than the sales. Thanks

Antwort von Peter Tyson - Carlisle
The customer service at Peter Tyson was amazing! I am so happy with my recent purchase. I ordered a JBL 1300 11.1.4 Surround system and the sound is so fantastic and realistic and the price was so reasonable, for it's amazing quality. My parcel from Peter Tyson arrived at my house on Tuesday morning and I'd only ordered it late on Sunday night. This is the first time that I have bought something from Peter Tyson and I can honestly say, that I will be purchasing goods from there in the future. I would certainly recommend them to my friends and family. Great service, Thank You.

Antwort von Peter Tyson - Carlisle
Great price, great service, ultra quick delivery. Have bought from these guys before and has always been a positive experience.

Antwort von Peter Tyson - Carlisle
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