Preppers Shop UK Bewertungen 

Ordered 2 ammo boxes via website on September 1st . Hadn't arrived after 10 days so contacted via email. Responded by saying I had ordered standard delivery so could take 10 working days. Another week went by and contacted them again and they said it's on its way will be with you on Wednesday. I responded right away asking for tracking number with no response. Wednesday came and in the afternoon received email and refund saying that due to error they had sold boxes when they didn't actually have any in stock. So all previous email responses were just lies. The phone number they have is not available so only communication is via email. I would avoid this company at all costs.

Hello on the 8th I wrote about my experience with Preppers UK how I been waiting about a month for my gear,they said didn't send due to some of my items not in yet. It would've been good if they send out an email saying this but didn't plus phone numbers don't work. If you are having trouble with this company email Hello preppersshop uk like we did and now my gear is on it way. This is the last time I will use this company. On YouTube your guy said you can drink nettle tea but you don't say your face swells up because some people might not agree with them. Graham

I've used this company and in the past but with a slight delay being the only problem I decided to give them another go due to an offer.
How mistaken I was to do so.
Ordered on the 8th of August, nothing for weeks, emailed them and was told they are waiting for a big shippment, Said fine i'll wait but when the time came again for the order to be sent "there was a delay" and As I really wanted this knife (been with many years and needed replaced) I said I would give them time, they stated it would be sent on a friday in a week. That friday I get a message saying a Royal mail 48 tracked was made Royal mail didnt get it until late a week later.
Then after waiting two days nothing, then today I finally got the package and to top it off I was misold, the item sent says differently on the package compared to the website.

My advice COMPLETELY AVOID.

I have made an order two weeks ago. I have not received my items but also I have had no communication from them despite emailing them, all I get is preset responses
They don’t have a phone number to call either

Absolutely shocking, put and order in and months went bye without receiving any of it. Agyer being strung along for months I eventually cancelled it. Now ive been waiting two months and I still haven't had the refund.

Awful company to deal with. Don't respond to emails and no phone number. Items don't arrive there's no update either. Avoid them like the plague completely untrustworthy. Need to go through bank for refund

Terrible service.

2 months later and still waiting for my order!

They never respond to the emails and just keep you in limbo. Most unprofessional company I've come across.

Will be going through my credit card company to get a refund!

Item never received cheeky staff that ignore messages. Told me they received item from royal mail due to incorrect postcode. Demanding money for goods that i got back off my bank due to being ignored about a refund. Now threatening small claims court. Totally out of order

Won't use again. Delivery very late, no updates and replies always stating being very busy.

Employ more people!

Wish I'd looked at other reviews before ordering. Don't expect to receive my order now, it's been two weeks already.

DON'T ORDER from these people. I order a bow from them and a it never got delivered. I should have heeded the other 1 star reviews on here of people with the same experience. I had a load of emails completely ignored and a few telling me it's been shipped over a month ago but they can't provide any tracking information so I don't believe that.

I ordered items on the 7th May and finally received a refund on the 29th August! despite me sending numerous emails and receiving countless reasons as to why my order had not arrived including emails telling me the items had been despatched my order never arrived.
Avoid at all cost would be my advice!

I put in for an order 2weeks ago, which I should’ve received within 4-5days as paid for standard delivery.. still waiting! Absolute sh!tshow of a company!

Worst company I’ve ever dealt with do not trust them with your money or business I cannot stress enough how bad they are

Anyone used these? & got a telephone number? Based in Cornwall. I ordered over £200 worth of kit. But they would not give me a tracking no. As they say its out for delivery. Now they won't refund me or reply to my emails. Been over a month!! Just seen on preppers forums everyone says stay away from them. Wish I did! Contacting my bank for refund as ive been Scammed STAY AWAY FROM THESE!

Ordered two products 1 month ago. Royal Mail app has been saying they expected to receive the package for a month. have emailed Preppers Shop UK - received a 'please don't email more than once as it may slow things down' type of email in response. no update on my order. i think their auto reply speaks volumes.

Preppers website says of the military food packs in the Three day bundle "They are also designed to last for up to 20 years so are great for long term storage and to give you that peace of mind."
However, I have some packs with a best before date that has already passed (dates of earlier this year), and some for just next year and a couple for 2028. Further not everything described in your bundle is included. e.g there is only one hot drink and one energy drink, one energy bar; but 7 sugars, some tissues and chewing gum which we don't need or want.
My order was late July and I have received only two items in the by September. I have yet to receive the remaining four items.
I have asked to cancel and for a refund. How long will that take?

Avoid like the plague. Very very slow delivery, been a month for me a no sign at all of my order. Delivery on website says 4-5 working days and obviously not true. Ordered for a mates bday, very disappointed. Awful customer service. Order from somewhere else. Look at the other bad reviews its not just me.

Ordered on 11th July still waiting September
Emails are ignored tried messenger got told to email
Facebook posts are deleted
Avoid
Possible scammer
Or having cash flow issues
AVOID

Ive used Preppers Shop a few times for smaller items and they were ok.
On 29th June I ordered a crossbow and accessories which were listed as "in stock". The shipping information said that the order was being dispatched from their European warehouse. After waiting 2 weeks I contacted them and they said to allow 15 working days. This time came and went and I contacted them again and got a story about customs and that i would get a notification the day before delivery (the site still stated the item was being prepared).
Needless to say I gave them more time and I was told that I should have it by next Friday. Guess what?... Nothing!
I requested a refund on 13th August and they said that the refund would take up to 7 days. I followed up when the money was not returned and they did not bother to reply and I've now had to raise a dispute through my bank.
DO NOT USE THIS COMPANY!