Preppers Shop UK Bewertungen 

Ordered on 11th July still waiting September
Emails are ignored tried messenger got told to email
Facebook posts are deleted
Avoid
Possible scammer
Or having cash flow issues
AVOID

Ive used Preppers Shop a few times for smaller items and they were ok.
On 29th June I ordered a crossbow and accessories which were listed as "in stock". The shipping information said that the order was being dispatched from their European warehouse. After waiting 2 weeks I contacted them and they said to allow 15 working days. This time came and went and I contacted them again and got a story about customs and that i would get a notification the day before delivery (the site still stated the item was being prepared).
Needless to say I gave them more time and I was told that I should have it by next Friday. Guess what?... Nothing!
I requested a refund on 13th August and they said that the refund would take up to 7 days. I followed up when the money was not returned and they did not bother to reply and I've now had to raise a dispute through my bank.
DO NOT USE THIS COMPANY!

This company suck. They advertise 'flash sale' items that they take money for when they don't even have in stock. The delivery charges are sometimes more than the cost of the item. And delivery time is weeks not days.

If i could give zero stars or minus stars i would. Ordered with no supply or refund, had to go through the bank to get money back which eventually from purchase took 3 months. Seriously dont use them, shocking.

I ordered a storage box from Preppers Shop UK some time ago, but the item never arrived.

After chasing the order, I was offered a replacement, which also never arrived. I was then offered a refund, which I accepted and specifically requested — but as of today, the refund still hasn’t been received.

So, despite paying for an item, I have received neither the product nor my money back.

I appreciate that stock issues can happen, but what is particularly disappointing is the handling of the problem afterwards. A replacement was promised and failed to materialise, followed by a refund that has also not been provided.

This has now gone well beyond a simple stock or delivery issue. It is a basic matter of customer service and accountability.

Based on my experience, I cannot recommend Preppers Shop UK. I would strongly advise potential customers to consider this experience before placing an order.

Order → no delivery → replacement promised → no replacement → refund promised → still no refund.

Very poor experience.

I have been waiting for my items now for over 2 months I paid for the 2 week delivery. I could understand if it was a few weeks late but 2 months is ridiculous! They were answering my emails at first but now I’m getting no response from them! So I’m going to assume that I have been scammed out of my money. I would save yourself the hassle and try another website. By the way this order was over £200 so I’m very annoyed. If they want to get in touch with me on here they can my order number is
Order #33339499 I would love to here an explanation on why this is taking so long

Avoid this company as stated on site items in stock with promises of delivery with a time frame. Which never appeared. After cancelling well another ball game, as having to get PayPal involved to get my money back. This could take more than 30 days. Absolutely appalling service.

I can't give zero stars, I contacted preppers regarding an order from over 12 months ago and requested a refund, they agreed to refund me for the order I gave them my bank details, then nothing from them, I contacted them again on two occasions but I've been ignored, they have my money and they don't seem willing to refund it to me and have not replied to emails from me, extremely disappointed, disgusting customer service or lack of, they don't have an available contact number, they just don't seem to care about their customers only their money.

Do not trust this company with your money.
I ordered a crossbow and several other items back on July 10th. They advised waiting up to 14 days for delivery. Once 3 weeks had passed I contacted them several times and eventually they replied saying there was a delay with their supplier and promised me the order would be sent out in a week or so.
Still heard nothing two weeks later, so contacted them again and they assured me it would be with me that week.
Nothing.

I have contacted paypal for a full refund, it seems this company is happy to take money for goods they have no intention of sending. AVOID.

AVOID - ABSOLUTE CON OF A COMPANY, FAKE REVIEWS TO BOOST WHAT IS A TRULY ABHORRENT COMPANY
TAKE YOUR MONEY AND FAIL TO DELIVER
30 JUNE ORDER, STILL NOT DELIVERED ON 22ND AUGUST.
IVE AN EMAIL CHAIN WITH 4 LATE REPLYS SAYING "ITLL BE NEXT WEEK"
LIES - AVOID BETTER COMPANIES OUT THERE
STARTING BANK CHARGEBACK TO GET REFUND AS NO CUSTOMER CARE RESPONSE, AND WILL BE LOOKING FOR REPERATIONS

Well by the looks of it I should have read the reviews however they all seem to be recent. Looks like this company have serious issues if they are essentially steeling peoples money.

I ordered beginning of My 2026 and was told item is in huge demand. Was happy to wait but not 3 months!!! Offered a replacement item but that never showed up either so I demanded a refund but that never happened either. So they embezzled nearly £400 from me. Like others I will seek my money via PayPal but this company and his new one need to be investigated as this is fraudulent.

Please, please do not do business with this apparently criminal enterprise.

Lost £550 having ordered a crossbow that after waiting for 5 months did not get delivered. After waiting for 5 months with excuses for product waiting at customs they then blamed Parcel Force for losing the order. I then asked for a refund but realised 2 days later I was unable to contact them.

DO NOT BUY ANYTHING FROM THIS COMPANY! Its now been 3 months since i ordered off them and still nothing. Ive requested a refund twice and still nothing

Absolute bunch of scammers, made an order on the 12th June and still not arrived it’s not 20 aug, they said they’d refund me in the end after numerous emails to and fro but still no refund. I’ve had to contact my bank to try and get my money back. Time wasters! Avoid!!

Absolute waste of space this company do not under any circumstances deal with them, they take your money stating 10-14 days for delivery and when you complain after near 40 days they fob you off with a load of rubbish and will not refund you.

You will need to make a charge back to get your money from these thieves.
If you do try to order make sure it's via PayPal or credit card because they will try to rob you.

Miles Lincoln is a conman and not to be trusted

DO NOT PURCHASE ANYTHING FROM THIS ‘STORE’ UNLESS YOU CRAVE DISAPPOINTED. TAKE YOUR MONEY AND SEND NOTHING. JUST 🐂 💩 AUTOMATED BOT REPLIES TO EMAILS. TOTAL WASTE OF TIME. WORST ONLINE SHOPPING EXPERIENCE EVER! 👎 WHAT A 🤡

AVOID AVOID AVOID

This company will take your money, suggesting the product is in stock, when 3 months later one remains awaiting the same and despite several emails to the company, one only receives the standard bot-reply, "sorry we are extremely busy".

I suggest strongly that this company are "scammers" working from hand to mouth, taking your money before they place their orders with suppliers, who are overseas, probably China and as such, weeks and months pass before your goods arrive.

BEWARE BEWARE BEWARE

People may like to note that the sole director (Lincoln Miles) of "Preppers Shop UK Ltd" registered a new company on the 16th July 2026.

"Prepping Warehouse UK Ltd" which was registered on 16 July 2026 by Lincoln Miles.

Both Lincoln & Helena Miles have previous dissolved/about to be struck off companies.

I'm sure its some coincidence :D

I have never left negative feedback but I am concerned whether this shop is legit or a scam, I had to give 1 star to write this! I am still awaiting an order from 23rd July, when it said 3-5 days delivery, I got one response from my email saying they were busy and to be patient but it is now 17 August and nothing, no reply to my other emails, except for an automated response saying not to send multiple emails, but what are you supposed to do, there are no contact numbers to speak to anyone either. Need my order for travel and now stuck as don’t know whether I should order elsewhere or wait as they have my money but I have no goods. Terrible service, wish I had something positive to say but there isn’t anything positive about doing business with this company, wish I never used them.

This company uses the Take the money, bank it, don't supply the items. Ignore Customer Contacts,Phone number is disconnected. when pressed Falsely refund. over Two weeks of no refund - apply to paypal who refund then Preppers after a month investing said money finally issue refund 'Cos Paypal got involved. a business run purely to take money whether they have the stock or not - Needs Trading Standards to Look at them