quooker.ie Bewertungen 

We had a quoker tap and filtered water system connected up today by Ryan, a very experienced person with great knowledge and a passion for his job. Well done Ryan great job thanks

Very prompt efficient service. From interaction with customer services to the services engineer Gheorghe .
Five star service.highly recommend
Caitriona Naas

We had Gheorghe out to service our Quooker. Really professional and nice. He was really tidy and left the place spotless. Pleasure to deal with. Would recommend highly.

Ryan was super punctual, called to let us know he was on the way. The installation was seamless and we couldn't be happier with our new Quooker tap

Greorghe came out to fix and device my mum’s Quooker tap. He was very professional and did a great job. My mum is delighted and her tap is as good as new!

Ryan called out today to replace filters in Quooker Tap. He was very professional and arrived on time. We were really happy with the service provided by Ryan. Customer service was first class.

Had a small issue with Quooker system. Ryan Platts was our Engineer. Ryan was so knowledgeable and helpful and so nice to deal with. He was very professional and was on time and had issue sorted in no time and explained everything in detail. Great service. Thanks Ryan.

I love my quooker tap!

Had a small issue, Called customer support.

Ryan Platts was the service engineer who came to fix it, he was so professional, helpful and courteous. He is a credit to the company!

Gheorghe arrived on time was very pleasant, efficient and was able to answer all my questions. I had two quooker taps serviced one of which was not working before George arrived. Very happy with the service and my two now working quooker taps!

The Quooker service guys turned up on time as arranged they were courteous and professional they left no mess cleaned around after themselves. Truly excellent service very impressive and good value for money left my tap in pwo

We've had a Quooker for years and happy with the tap itself. However, when we recently had a slow leak (Quooker engineer confirmed was a product fault) Quooker had us pay for product flaw repair in full. On their website it states "no maintenance service required" so we only focused on exchanging filter every year when beep occured. If we would have knows a service every other year could have prevented water damage in our kitchen, we would have done this earlier. Terrible customer experience and doesn't feel right to be charged for tube repair that was faulty. If Quooker tap wouldn't be as good I'd change to new tap even if at higher set-up cost as service experience was terrible. No sense of customer, no compromise, no listening.

I’ve had my Quooker tap for approx 10yrs, there was no service available when I got my tap originally. Gheorghe came and provided some great advice with regards to replacing old parts and getting the best out of my tap for another few years. Would recommend the services to any Quooker owner.

We called out Sean, to do a full service on our Quoker tap, he was a genuine pleasure to work with, professional, excellent product knowledge, gave us some useful tips and went above the line by helping to identify and fix a leak/coffee granules under the sink. I have no hesitation in recommending the customer support at Quoker and if you get Sean you're in safe hands 5 stars all the way.

Once I reported the issue it was rectified with 5 working days

The sparking water is never very fizzy. It's more like bottled water that has gone flat. The gas cylinders are expensive and do not last long. The only really good part is the boiling water. I'd advise against getting the chilled water / sparkling water option.

Gheorghe arrived promptly and had all the relevant spare parts and equipment required to replace our tank. He explained each step of the process so we now have a good understanding of how it all works. A very pleasant individual to work with. Thank you Gheorghe!

Excellent customer care. From the very first phone call to the call out itself. Jason was very professional, he completed the job to an extremely high standard.

Jason the engineer was on time and worked quickly to install our Quooker tap, he was very clear and detailed on how to operate all the functions on the taps, we are delighted

Thanks to Jason for servicing our quooker tap.
He was on time , friendly and very efficient .

Since I got the device installed it has never worked smoothly. The control that allows the different functions seems to stick and is not easy to use. I have got a kettle for visitors as they have so much trouble with it. The hot and cold tap lever has fallen out on 3 different occasions (the first time on 25 December 2023) when the tap is in full flow running hot water. It is always difficult getting the lever screwed back in and most recently the water was running for almost 30 minutes before a screw driver inserted into the hole turned the tap off. I would not recommend this product.