Very impressed with Sitebox customer service. I ordered a very large industrial fan during the recent heatwave as I was desperate to get something to cool down my house. It arrived a few days later... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Made my first purchase from Sitebox last week and I've not been disappointed. Item was well packaged and dispatched and delivered promptly. Communication was also top notch. I won't hesitate to buy... Mehr ansehen
Enquired about next day delivery and was told it would arrive. And it did! Previously used a different seller for same product and waited a week to be told it was not on its way so this site saved... Mehr ansehen
Ordered on Friday delivered on Monday Exactly the day Sitebox said it would be delivered Have brought several items from Sitebox and every time the items were delivered next working day so cannot... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Online Tool Shop for all Trades with over 60,000 products. Some of our best sellers are Gas Cages, Site Boxes, Access Towers, Protective Sheeting all at discount prices!
Sitebox Ltd
Vom Unternehmen geschrieben

- Promise
- Free delivery for orders over £50
Kontaktinformationen
Unit 19 Ormside Way, Holmethorpe Industrial Estate, RH1 2LW, Redhill
- 01737783101
- sales@sitebox.ltd.uk
- www.sitebox.ltd.uk
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 95 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Excellent customer service
Excellent customer service, they called to check I had the correct size of product by request size and model of the tool.
Prompt delivery from ordering.
Really good experience
Says 400nm but is so weak
Says 400nm but is so weak, will never remove a wheel nut, totally pointless . Very disappointed

Antwort von Sitebox Ltd
Couldn't find the parts I needed…
Couldn't find the parts I needed anywhere else. Sitebox had them and delivered in just a few days.
Great service delivery and product
Fast and Efficient Service
Competitive price, Very efficient and easy ordering system, unit arrived ahead of schedule, what's not to like!
All items arrived very promptly
All items arrived very promptly. My only issue was I’d ordered all 3 items on the same day in the same order so assumed they’d all arrive together. However, on the day of delivery only one item arrived to then be told the remaining items will be delivered separately as they come from different warehouses. Just would have expected all items to be delivered together and only need to be in once to take delivery.
easy to order on line quick delivery
The product is very sturdy
The product is very sturdy.
However, the instructions weren't great to follow, im glad my hubby was around and th washers supplied weren't great, the holes were too big for the bolts, so we replaced these. Other than that it os amazing, and I imagine will last for a very long time.
As before and as per my last review.
As before and as per my last review.. I called up to place my order which was an easy task with the operator straight to my previous order which she placed for me without any fuss. I was given a delivery date of the next day which was great... I had an update from the courier services to tell me an eta to which my order arrived.. Perfect
Sitebox kept me informed of my order
Sitebox kept me informed of my order. It was delivered within the time stated. Great service great product.
Mixed experience - Multiple broken promises
Pricing was good, delivery (sadly of the wrong product) was quick and the customer service agent I was dealing with, was always polite. Unfortunately, overall, they failed to deliver on expectations, leaving me with a delayed job and out of pocket. I ordered a transformer with next day delivery on Monday 16 March, but the wrong unit was dispatched. I called immediately on receipt and a collection was arranged. They would not send out the right unit until this one was received back - fair enough, but I did make clear that I had a job that week and need to have the matter resolved by then. The agent I was dealing with said it would be. The collection was late and, unfortunately, the issue was compounded by their subsequent refusal / inability to ship out the correct unit next day. We pushed the job back a couple days, with a promise of an AM delivery - one of the guys waited in, but unfortunately it did not arrive until 16:15 on Monday 23 March. In the end we had to buy a another unit from the high street at a premium to avoid any further delivery / wasted time. We didn't ask for any compensation or goodwill gesture, as think on a company how they manage these things, and none was offered by them. Unfortunate, as had good expectations of them, given reviews. Recognise and accept that the situation was compounded by the delivery company, which outside their control, but there were things that they could have done better to communicate and manage it. Would use again, but only for jobs more than a week out.

Antwort von Sitebox Ltd
Very good and reliable service.
Very good and reliable service.
Quick response-ordered on Saturday and had my consumables on Tuesday.
On previous purchase team contacted me regarding stock-well communicated and professional.
Highly recommended.
Guide lines requireing the item was…
Guide lines requireing the item was easy to read and understand.
Excellent friendly advise if needed.
The item arrived by a team member the man was friendly and gave me great customer service.
I felt really at ease.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







