Sparta telecom Bewertungen 

316
TrustScore 2.5 von 5

2,6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

I took a call yesterday on behalf of my mother whose in her 90s from Sparta Telecom. The caller claimed to be working with Openreach and Utility Warehouse regarding the digital switchover. It took me... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Our neighbour received a call purporting to be from Sparta on behalf of Talk Talk, migration to digital landline via Openreach. Total scam. Not sure if Sparta are involved or maybe callers are imperso... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I really can’t fault Sparta; my elderly Nan’s phone wasn’t working, no incoming or outgoing calls. Her lifeline intercom wasn’t working either, leaving her incredible vulnerable. I phoned 9am.. emerge... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

I have the same problem as others in that I have an elderly mother who has been told that Talk Talk has been bought out by Sparta Telecom and that they were migrating customers over. Total lie, remini... Mehr ansehen

Unternehmensdetails

  1. Telekommunikationsanbieter

Vom Unternehmen geschrieben

Using our high-performance broadband telecommunications infrastructure, we deliver industry-leading broadband service to home and business customer at the fastest broadband speeds available in the UK today. Coupled with our impeccable security and network reliability, the low prices for our broadband packages make them a truly irresistible proposition for our customers.


Kontaktinformationen

2,6

Mangelhaft

TrustScore 2.5 von 5

316 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 50 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 2 Wochen

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2,6

Alle Bewertungen

(316)

54 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Super company

I have been with Sparta Telecom for 6 years and they have always given excellent service,and sorted any problems...I would not change .
I WISH TO SEND A SPECIAL TNANK YOU TO ALEX WHO I HAVE ALWAYS SPOKE TO AND HE ALWAYS SORTS OUT EVERYTHING,,THANK YOU SO MUCH ALEX......

22. August 2024
Bewertung ohne vorherige Einladung
Sparta telecom-Logo

Antwort von Sparta telecom

Thank you for being a loyal customer. We will share your appreciation with Alex and we know he will be delighted. We will strive to provide you with the best available service and customer experience in future as well.

Bewertet mit 5 von 5 Sternen

MAMMA MIA RUSHDEN ( 9098 )

Your team is always kind and helpful.

20. August 2024
Bewertung ohne vorherige Einladung
Sparta telecom-Logo

Antwort von Sparta telecom

Thank you for sharing your feedback and for appreciating our efforts in customer service.

Bewertet mit 5 von 5 Sternen

Very helpful and supportive for my…

Very helpful and supportive for my mother telephone line when the telephone system was dead for last 3 days ago and I did called to the Sparta telecom support team and they have done extremely great job to booking engineers and to fix this problem on and on until it’s got fixed . Very sincerely and it’s with thier own cost too even though facult was found in the our premises. Very much appreciated their work.

19. August 2024
Bewertung ohne vorherige Einladung
Sparta telecom-Logo

Antwort von Sparta telecom

Thank you for sharing your valuable feedback and showing your appreciation. We are sorry to know that your mother had to cope without a phone for 3 days as some faults are more complex and can take more than 2 working days for the engineers to resolve them. We are glad that the issue has been resolved with your satisfaction.

Bewertet mit 1 von 5 Sternen

Absolute scammers

Absolute scammers. Do not deal with these. They abuse elderly vulnerable people and stole £144 from my dads account. Avoid at all costs.

15. August 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Affordable fast broadband

For me what matters is value for money, good service and speed of broadband and I’m happy to say I have got all 3 with this company since I switched my broadband 3 months ago. I was with BT where my wifi was slow and had issues in some rooms but this company provided me boosters and now I can say i have full fast broadband no matter which room I’m in my house.
Great product and service.

10. Juli 2024
Bewertung ohne vorherige Einladung
Sparta telecom-Logo

Antwort von Sparta telecom

Thank you for sharing your experience with us so far. We are glad to know that you are happy and satisfied with your service and your value to money package.

Bewertet mit 5 von 5 Sternen

The customer service was top-notch

The customer service was top-notch, they resolved my problem right away and now I'm satisfied with the services provided by Sparta Telecom.

2. Juli 2024
Bewertung ohne vorherige Einladung
Sparta telecom-Logo

Antwort von Sparta telecom

Thank you for appreciating our efforts we give in to provide first call resolution to all our customers who call in. We will strive to continue to provide the same level of customer experience in future as well.

Bewertet mit 5 von 5 Sternen

Since switching to Sparta Telecom

Since switching to Sparta Telecom, my internet connection has been reliable and fast now and I can’t imagine using any other supplier.

8. Juli 2024
Bewertung ohne vorherige Einladung
Sparta telecom-Logo

Antwort von Sparta telecom

Thank you for taking out time to share your feedback. We are delighted to know that you are satisfied with your service.

Bewertet mit 5 von 5 Sternen

My ATA192 was not working and sparta…

My ATA192 was not working and sparta telecom has send a engineer for fix it and given free for it as an goodwill gesture seems very co-oprative and ambitious.

i recommend them for everyone its really very good telecom service provider to deal with.

5. Juli 2024
Bewertung ohne vorherige Einladung
Sparta telecom-Logo

Antwort von Sparta telecom

Thank you for your feedback and for appreciating our efforts in resolving the issue. We will strive to provide you the best possible customer experience in future as well.

Bewertet mit 1 von 5 Sternen

I don't understand why would telecom…

I don't understand why would telecom company handle direct debits for another company that targets elderly. Until today I have never heard of this company but they all trade from the same address. When I called the bank to dispute direct debit, I got the address and the telephone number. £170 has been put back into the account where they took the money from. I will see if trading standards office or Which can investigate these companies . These kind of actions should be made criminal offence.
Update , I have had a request for further information but looking at the Companies house records it seems this company has only one person on books and not big turnover. Seems to have same surname as 1 person who is in charge of Reliable appliances repairs who uses this company for payment process. To me it looks like a scam . So won't give them any further information. I did ring them yesterday and if they just put me through to other company they are handling the DD for.

4. Juli 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Called me and informed me they were…

Called me and informed me they were taking over the telephone service for virgin media , tried to set up a debit from my bank for a one off annual payment.
I checked with virgin media ,they have now knowledge of them.
Just got a debit set up letter through my door ,told them ,I cancelled the attempted debit set up,and have no interest in paying £170 for nothing.

12. Juni 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Stealing hundreds of pounds from my elderly mother

This company has harrassed my elderly mother for a couple of years now. They are exploiting her age and her dementia and taking hundreds of pounds out of her bank account at a time. I have POA so I have fortunately caught these direct debits in time to stop them, but their tactics and behaviour is despicable. I don't know how they sleep at night.

28. Mai 2024
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Confused elderly friend

I care for a 95 year old friend who has had a contact for her landline with Sparta for years . When visiting the other day she handed me a letter from them . It said they had taken £492 as an advanced payment . I was shocked and asked her how as this possible , she couldn’t say , as she’s often get confused , but remembered they had called and asked her to pay two years up front and she agreed . She has accepted this as she’s not herself and can’t cope with these things . I find it hard to believe anyone could do this , it’s obviously not beneficial to her especially at her age . I really think the company should look into the practice of there sales staff , especially as there seem to be several cases very similar on this site .

10. Mai 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Internet was keep dropping off.

14. Mai 2024
Bewertung ohne vorherige Einladung
Sparta telecom-Logo

Antwort von Sparta telecom

We are sorry to know about the issue you faced and are glad that we could help you to resolve the issue. Thank you for your feedback.

Bewertet mit 4 von 5 Sternen

I have been with Sparta for several…

I have been with Sparta for several years, a few ups and downs but generally good service. try to phone monday to friday as I know they use third party call centres on a saturday. some of the call center staff dont take abuse lightly and will cut you off...standard across the world, but resolution can be made if you phone back with a better attitude. Based in Luton...based.

14. Mai 2024
Bewertung ohne vorherige Einladung
Sparta telecom-Logo

Antwort von Sparta telecom

Thank you for being a loyal customer and for sharing your feedback. For clarification, we have the same Sparta Telecom customer service working from Monday to Saturday. We follow zero tolerance policy towards any type of abuse for both customers and advisors. We agree that making your query clearly and calmly helps us a lot in providing a solution for the same. We will strive to provide you the best customer experience in future.

Bewertet mit 5 von 5 Sternen

Sparta service!

Sparta telecom gives me, No problem service at the right price! Always been reliable, never let me down. keep going Sparta!

13. Mai 2024
Bewertung ohne vorherige Einladung
Sparta telecom-Logo

Antwort von Sparta telecom

Thank you for your positive feedback and for appreciating our efforts in designing value to money packages. We will strive to continue to provide you with best all-round service and customer experience in future as well.

Bewertet mit 5 von 5 Sternen

Broadband

Had call from your call center spoke to Peter who was very helpful and professional enquiring how I was getting on with my broadband explained to him that it keeps dropping in and out he said he would send an engineer to me ASAP

13. Mai 2024
Bewertung ohne vorherige Einladung
Sparta telecom-Logo

Antwort von Sparta telecom

Thank you for taking out time to share your feedback. We are sorry to know about the issue and assure you of quick resolution of the same.

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