Sparta telecom Bewertungen 

316
TrustScore 2.5 von 5

2,6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

I took a call yesterday on behalf of my mother whose in her 90s from Sparta Telecom. The caller claimed to be working with Openreach and Utility Warehouse regarding the digital switchover. It took me... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Our neighbour received a call purporting to be from Sparta on behalf of Talk Talk, migration to digital landline via Openreach. Total scam. Not sure if Sparta are involved or maybe callers are imperso... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I really can’t fault Sparta; my elderly Nan’s phone wasn’t working, no incoming or outgoing calls. Her lifeline intercom wasn’t working either, leaving her incredible vulnerable. I phoned 9am.. emerge... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

I have the same problem as others in that I have an elderly mother who has been told that Talk Talk has been bought out by Sparta Telecom and that they were migrating customers over. Total lie, remini... Mehr ansehen

Unternehmensdetails

  1. Telekommunikationsanbieter

Vom Unternehmen geschrieben

Using our high-performance broadband telecommunications infrastructure, we deliver industry-leading broadband service to home and business customer at the fastest broadband speeds available in the UK today. Coupled with our impeccable security and network reliability, the low prices for our broadband packages make them a truly irresistible proposition for our customers.


Kontaktinformationen

2,6

Mangelhaft

TrustScore 2.5 von 5

316 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 50 % seiner negativen Bewertungen beantwortet

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2,6

Alle Bewertungen

(316)

54 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Easy company to deal with

Easy company to deal with. They know how to deal professionally with their clients and very supportive.

18. April 2024
Bewertung ohne vorherige Einladung
Sparta telecom-Logo

Antwort von Sparta telecom

Thank you for sharing your feedback and for appreciating our efforts in customer service.

Bewertet mit 1 von 5 Sternen

SCAM company that preys on the elderly

This is a SCAM company that preys on the elderly. I am in my 80s and three men in yellow jackets showed up in person at my house purporting to be installing superfast broadband - when there is no such service to my property. I am not sure how they got my bank details but they attempted to take a total of £340 from my bank account, all of which has been refunded and they have been reported for fraud. I can only assume the positive reviews are all fake

8. April 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Scam call centre

My brother was called 4/5 times re new internet - he told them every time he was with BT and happy with them, they insisted "No, you are with us and need to renew" They set up a direct debit (don't know how they got his bank details) which I have cancelled, as I have POA over his finances. The other comments are sadly in line with my review of this company.

18. April 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Wonderful experience

I had such an outstanding customer service experience from Sparta Telecom when getting broadband from them. I was rather surprised to see some reviews about people not having a good experience... But the speed of my Wi-Fi is much faster and the staff are so lovely. I highly recommend choosing Sparta because even their prices are very reasonable. Thank you Sparta!

1. April 2024
Bewertung ohne vorherige Einladung
Sparta telecom-Logo

Antwort von Sparta telecom

Thank you for your feedback and for appreciating our efforts in customer service. Also, thank you for our recommendation. We will strive to continue to provide you with best available service at most economical prices.

Bewertet mit 1 von 5 Sternen

Scammers - see Reliable Appliance Repairs

These are the same as Reliable Appliance Repairs in Luton. The prey on elderly people and scam them into expensive contracts they don't want or need. Avoid at all costs. Report them to Action Fraud.

9. April 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Sparta Telecom have unlawfully taken…

Sparta Telecom have unlawfully taken £343 in two transactions from my 87 year old Uncles account. They already use Virgin for Telecom and Broadband and have no requirement for another service so the matter is being passed to the Police Fraud Department for investigation. Why do these companies exploit the elderly and vulnerable? I note we are not the first either.

2. April 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

The operator was very helpful and tried…

The operator was very helpful and tried his best to trouble shoot the issues with the router. He was thorough and when we did not manage to fix the issue he came up with a solution based on getting a new router

27. März 2024
Bewertung ohne vorherige Einladung
Sparta telecom-Logo

Antwort von Sparta telecom

Thank you for taking out time to share your experience with us. We are sorry to know about the issue you faced and assure you that we will do everything possible to get the issue fixed as soon as possible.

Bewertet mit 5 von 5 Sternen

Impressive Service

I have been with Sparta for four months and I must say I am rather impressed with the broadband services as well as the customer service experience. Unlike other service providers, I have not been rinsed and my pockets are happy ;). I spoke to William who was very helpful and patient with my queries. I recommend others to give Sparta Telecom a go.

18. März 2024
Bewertung ohne vorherige Einladung
Sparta telecom-Logo

Antwort von Sparta telecom

Thank you for your feedback and for appreciating William's efforts to resolve your query. We are happy to know that we could help you to get best service in a pocket friendly price. We will strive to continue to delight you with our service.

Bewertet mit 1 von 5 Sternen

This company has swindled £170 from my…

This company has swindled £170 from my elderly mother who has poor short-term memory. They swindled her into setting up a direct debit for that amount. She has no recollection and they would have known this. Thieves and should be closed down

26. März 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

DESPICABLE PEOPLE !!!

DESPICABLE PEOPLE !!!! Should be shut down, praying on the elderly and vulnerable. Nothing but thief’s bullying the vulnerable. My dad has dementia, they have hounded him to agree to appliance repair he does not need and successfully stolen £177 from his account alleging he agreed, he was so upset and confused by the conversation which included ‘don’t you WANT your washing machine to work’ !!!! I called them and to explain my dad has dementia and couldn’t possibly have agreed to this, they just laughed at me. This has happened twice in 6 months - I will be at the bank tomorrow trying to understand what I can do about this shocking company.

24. März 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Investigate these people.

"Sparta Telecom" are a collection of despicable human beings. They target the elderly and the vulnerable. They are a call centre set up to steal money from your bank account. My father has dementia and they constantly call him to set up direct debits. I cancel as soon as they appear in his account. This "company" and all the other names it trades under need seriously investigating by the financial ombudsman, the BBC, Martin Lewis program on ITV and ultimately, the police.
They target the elderly and the vulnerable.. Cancel any direct debit that appears in your bank account or your parents immediately if you do not recognise the company..
Investigate these people.

21. März 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

AVOID - Hang up the phone

They just processed a direct debit for another company (Reliable Appliance Repair) from my elderly vulnerable mother. Selling fake insurance for white goods seems to be the current scam. Both companies owned by directors with the same correspondence address. Please avoid/warn friends family

18. März 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Taking money from the elderly and…

Taking money from the elderly and vulnerable needs stopping !!! Lucky I keep an eye on my mums accounts or they would keep on taking , leaving her &many others with nothing !! How is this still happening Needs investigation &stopping !!

18. März 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Took £170 out of my account when I…

Took £170 out of my account when I already stopped the bank from taking it from reliance repairs sparta telecom are scammers and I want my money back otherwise they will take it out of.my account every month for a service I didn't want anyway.

2. Februar 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Not sure about them

This company appear to have some association with a company named Reliable Appliance Repairs who have obtained dummy bank account details that I provided to a scammer a few years ago. Sparta telecom may be quite genuine but they process direct debits for another company who may have questionable motives

2. Februar 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I have been with Sparta telecom last…

I have been with Sparta telecom last many years . They have provided brilliant service so far !!

25. Jänner 2024
Bewertung ohne vorherige Einladung
Sparta telecom-Logo

Antwort von Sparta telecom

Thank you for being a loyal customer and for your feedback. We hope to serve you in years to come as well.

Bewertet mit 5 von 5 Sternen

Excellent customer service

Excellent customer service. Very helpful on the phone. Great broadband speeds

16. Jänner 2024
Bewertung ohne vorherige Einladung
Sparta telecom-Logo

Antwort von Sparta telecom

Thank you for your kind feedback. We will strive to continue to provide you best all-round customer experience.

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