Swiftqueue Bewertungen 

An insanely technical solution to a non problem.

Before turn up get a queuing ticket and wait, now book remotely or turn up and book on your phone by visiting NHS login and some tortuous pages, given a choice of venues, successfully booking the one you are at, then wait. What are non technical people meant to do? Is the problem too many people are getting blood tests? Or is it we are not employing enough administrators, let's employ someone to administer this?

Online booking attempts
Dose not recognise my doctors practice so unable to book appointment
How much are the nhs paying for this service 🤔

Can’t get an appointment inside a month in advance! Surely most appointments are within a few days.
Why not extend the number of shorter term bookings?
The old deli ticket system worked better!

Sita who took my blood is the finest vampire in the whole of the NHS I didn’t feel a thing. St Cross Hospital, Rugby

Swift is a DISGRACE and grossly INCOMPETENT. Swift changed the time of my appointment with Hemel Hempstead Hospital 4 minutes before it was due, after a 3 week wait. 👎👎👎👎👎👎👎👎

I can’t even book a child’s blood test appointment near me have to travel 20km how corrupt!

If I could score them 0, I would.
My husband booked a blood test - had 2 text reminders of his upcoming appointment from Swiftqueue - drove 6 miles each way for blood test on the appointed day - arrived at the hospital in good time for his appointment only to find it had no record of his appointment on the Swiftqueue system & refused to do the blood test. What a waste of time, money & energy.

So, It has taken me so much time to try to book a simple blood test on this ridiculous site! Too much kept going wrong, including the site crashing to explain. Is this a Streeting idea to improve the NHS? What a complete joke, what was wrong with going along and taking a ticket?? It has worked for years, now we have to get stressed to hell just to get a blood test, its easier to not bother and lay down and die!!!!! This is country is in the gutter, I wouldn't mind, but for most of us this is NOT free, we have paid for out healthcare all through years of work, but this is the only organisation that gets away with charging you and not giving you the service you have paid for!!! A plumber wouldn't get away with it, neither anyone else, why are these idiots that are supposed to be running the country so incompetent. Maybe is a sister software of Fujitsu!

If I could I wouldn't have even given this service a 1 star rating. Had my blood taken on Thursday, the 'nurse' that did it really needs to be re trained. She was very rough with the needle as a a result, my arm is very bruised and sore.

Staff at a very famous hospital in London has worst manager and day running supervisors
They do not accommodate patients instead their ego comes in to them harassing cancer patients by sending them elsewhere without making a proper assessment
Wrong staff in wrong supervisory post
Area manager is the worst person to organise the service under his supervision
The phlebotomist are very helpful but their supervisors and area manager is worst. I would give less than one star to these unemployable staff

Very difficult to book test on this site. It does not allow to choose the time and date. This site should be reviewed and a new system which is friendly user should be used.

Impossible to use this website to book a simple blood test !
Has the NHS gone mad ???? This use to be so simple to get as you used to just walk in and take a number and wait your turn .... "SIMPLES"
Not any more.. talk about making this so complex to book with the correct time and hospital .
Not fit for purpose .
Go back to the old way as its much better the patients its intended for !

Absolutely DIABOLICAL!! Swiftqueue's website is very hard to navigate. The previous NELFT booking system was so EASY and straightforward compared to this new system. WHY make things so much more COMPLICATED?? Disgusting web design, most probably to make things so difficult nobody can arrange a simple blood test!!

If there was a zero star rating I would have given.
Impossible to use.
Can’t log in. Signed in. Password incorrect. So selected change password. Nothing sent to email. Tried to create account. States I already have one.
Then tried to re-register using another email account. Tried to enter mobile phone number. Wrong format. No prefix for the Uk plus will only accept 6 numbers.
Gave details of my GP surgery. Sending me your areas far away.
Lost an hour of my life I will never get back 😡

Would have given no stars if I could!
What happened to the efficient NELFT site, I used to easily book an appointment within a week or two, then would check the site regularly and usually get a much quicker appointment ( probably a cancellation) no chance of that now just a very confusing system and seems a 3 week wait is usual 😡
Wonder how much this is costing the NHS letting this company run this system

Whoever was responsible for introducing this system should be publicly named and ridiculed! (Bring back the stocks!). My wife was requested by her GP Surgery to get a blood test. In order to do this, she needed to register with Swiftqueue. A painful process that involved several attempts and several trips to the receptionists at her GP Surgery. On each attempt to register, you first "book an appointment" for a blood test. However, after finally getting registered, no confirmation of the appointment is received. One month has now passed and she still has no blood test appointment confirmed. It was much simpler when you could call the hospital / clinic directly to book an appointment (even if it meant hanging on the phone for ages). We now have to go through a middleman (no doubt very expensive) - Swiftqueue - that appears to be worse than useless.
It should NOT be this difficult to book a blood test!

complete junk , for some reason it thinks i am in Ireland . this is the state of our NHS

This has to be the most useless booking platform ever created. They're perfect with dissatisfying customers with their untrained customer service rep. What a SHAME!!!!

Rubbish!!! Been trying to get an apt since July!!!! Even called to see if there are specific dates available. The woman hung up on me after waiting 20mins! Some on us have work to go to! Constantly refreshing and noting available! Ridiculous system!

Trying to book a blood test appointment through swift queue is hopeless. The site is clunky and illogical. It’s very difficult to find blood tests in a certain area. Constantly having to go back to the start page. It doesn’t present the information you need to make a choice. The lack of blood tests is probably not SQs fault, this maybe down to Havering GP services. However, SQ is just such a badly designed system.