TrustATrader is my ‘go to’ platform to find reliable tradesmen. I recently needed a roofer for gutter repairs, a relatively small job. I was able to read reviews and choose a roofer who ultimately mad... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Eventually, we chose a good removal company that did a great job. However, we had agreements with two other companies that pulled out, leaving us in the lurch. I can understand that these are small o... Mehr ansehen
Unternehmen hat geantwortet
J.P Electrical Services. We had an electric car charger fitted by John today. He was very methodical and did an amazing job. Extremely tidy and the finished job was perfect. Highly recommended
Unternehmen hat geantwortet
Easy clear instructions , at a glance reviews, trust that you’ve done all the right searches on the trades people so feel more confident in using them
Unternehmen hat geantwortet
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
TrustATrader.com - a directory of tradespeople you can trust because their place on the website depends upon their quality of service.
Try the new TrustATrader mobile app!
Vom Unternehmen geschrieben
- Access hundreds of tradespeople with just a few taps
- Our easy to use app is the perfect way to find a trader on the go. Now even quicker, you'll be able to find the trader you need in no time. If you're a registered trader, you can now access your full trader profile straight from the app! See for yourself...download for Apple and Android today!
"You can trust our traders"
Supplying the UK with the best tradespeople in the country
Here at TrustATrader, we make sure that all our traders have appropriate accreditation and qualifications before they become members. This automatically eliminates rogue traders from joining our website and means that if you see a qualification or accreditation listed on our website, you can trust it is real and has been verified.
Kontaktinformationen
5 Meadway Court, SG1 2EF, Stevenage, Vereinigtes Königreich
- 01438 870097
- sales@trustatrader.com
- www.trustatrader.com
4,6
Hervorragend
8713 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 79 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Trustatrader gives me confidence to be sure about a trader
Trustatrader gives me the confidence to choose a trader knowing that their checking of all aspects of their performance, quality and reasonability of pricing are available and reviews of their previous customers are online.
19. Juli 2026
Antwort von TrustATrader
Hi there,
It's fantastic to hear that TrustATrader gives you confidence when choosing a tradesperson. We work hard to ensure our members are thoroughly vetted, and we're delighted that our checks and customer reviews helped you make an informed decision. Thank you for taking the time to share your experience.
Warm regards,
The TrustATrader Team
Trustworthy!
I have found that TrustATrader provide reliable sources for trades people. So far been very pleased with the outcomes
17. Juli 2026
Antwort von TrustATrader
Hi there,
We're delighted to hear you've had such positive experiences using TrustATrader. Knowing that you've consistently found reliable tradespeople through our platform is exactly what we strive for. Thank you for your kind words and for continuing to place your trust in us.
Best wishes,
The TrustATrader Team
When looking for tradesmen to do work…
When looking for tradesmen to do work ive always used trust a trader to find them and never had a problem.
11. Juli 2026
Antwort von TrustATrader
Hello Kim,
It's wonderful to know you've had such consistently positive experiences with TrustATrader. Hearing that you've always been able to find reliable tradespeople through us means a great deal, and we're grateful for your continued trust and support.
Many thanks,
The TrustATrader Team
Trident Roofing, the good guys
We used Trident Roofing from Melksham who gave us a reasonable price for replacing a roof tile on our garage. Dave arrived on time, did the job without any hassle, was polite and a good communicator.
In this day and age of cowboy roofers, Dave proved to be an honest one, so refreshing !!
Highly recommended!!
21. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von TrustATrader
Hello Chris,
What a fantastic review—thank you for taking the time to share it! We're delighted that Trident Roofing provided such a professional, reliable service from start to finish, and that Dave's honesty and communication left such a positive impression. Your recommendation will no doubt help others looking for a trusted local roofer.
Warm regards,
The TrustATrader Team
Prompt information provided
10. Juli 2026
Antwort von TrustATrader
Hi James,
Thank you for your feedback! We’re delighted to hear you received prompt information and had a positive experience. We really appreciate you taking the time to leave us a review.
Kind regards,
The TrustATrader Team
Great service provided
10. Juli 2026
Antwort von TrustATrader
Hi Angela,
We're so pleased to hear you had a great experience! Thank you for taking the time to leave us a 5-star review, it really does mean a lot. We hope you'll continue to use TrustATrader whenever you need a trusted local tradesperson in the future.
Warm regards,
The TrustATrader Team
Really helpful in finding and rating…
Really helpful in finding and rating good local traders
15. Juli 2026
Antwort von TrustATrader
Hi,
Thank you for your review. We're so pleased to hear you found TrustATrader helpful in finding highly rated local tradespeople. Making it easier to connect with trusted professionals in your area is exactly what we aim to do.
— The TrustATrader Team
Job well done
The 1st tradesmen that came and looked at the job and gave us a quote was the one we went with and he did a lovely job and the price was very good,so thank you Trustpilot.
8. Juli 2026
Antwort von TrustATrader
Hi Lesley,
Thank you for taking the time to leave a review. We’re delighted to hear the first tradesperson you contacted gave you the confidence to go ahead and delivered such a great result at a good price.
— The TrustATrader Team
Antwort von TrustATrader
Hi Pam,
Thank you for your review. We're delighted to hear you found a reliable, professional tradesperson through TrustATrader. It's great to know the work was carried out to such a high standard and that the team left everything clean and tidy.
— The TrustATrader Team
Quick efficent service
14. Juli 2026
Antwort von TrustATrader
Hi Peter,
Thank you for your review. We’re delighted to hear you received quick and efficient service. It’s great to know TrustATrader helped you find a trader who met your expectations.
— The TrustATrader Team
Easy and simple to use
14. Juli 2026
Antwort von TrustATrader
Hi Charles,
Thank you for your review. We're delighted to hear you found TrustATrader easy and simple to use. It's great to know the platform made it straightforward for you to find the help you needed.
— The TrustATrader Team
Very disappointed with the response…
Very disappointed with the response from traders on the site,like no call backs or contract at all,some saying jobs are too small and alot who ask for contact details address ect then don't turn up
14. Juli 2026
Antwort von TrustATrader
Hi Paul,
Thank you for taking the time to share your feedback.
We're sorry to hear that your experience did not meet your expectations. At TrustATrader, we actively monitor the performance of our tradespeople and take all customer feedback seriously as part of our ongoing efforts to maintain high standards across our network.
If you would like to discuss your experience in more detail, please contact our Complaints Team on 01438 905014, who will be happy to assist further.
Kind Regards,
The TrustATrader Team
Easy to use process
Easy to use process. Several respondents. We chose one who came and quoted and who gave us the confidence that he could do the job well and safely.
7. Juli 2026
Antwort von TrustATrader
Hi,
Thank you for your review. We’re pleased to hear you found the process easy to use and received several responses to your enquiry.
It’s great to know you found a trader who inspired confidence and took the time to provide a quote, giving you peace of mind that the work would be carried out safely and to a high standard.
— The TrustATrader Team
It’s a very quick way of finding the…
It’s a very quick way of finding the right person to do your job you require
Thank you
Pete m
7. Juli 2026
Antwort von TrustATrader
Hi Pete,
Thank you for your review. We’re delighted to hear you found TrustATrader a quick and easy way to find the right person for the job. Making it simple to connect with trusted tradespeople is exactly what we strive to do.
— The TrustATrader Team
Found the best person for the job i…
Found the best person for the job i needed completing
13. Juli 2026
Antwort von TrustATrader
Hi Paula,
Thank you for your review. We’re delighted to hear you found the right person for the job through TrustATrader. It’s great to know the platform helped you connect with a trader who met your needs.
— The TrustATrader Team
100pc recommend,…TL contractors wirral
Responded quickly for a quote to view + work to be carried out, correspondence good.arrived on time to carry out work required the two man team came + transformed my front garden area within 3hrs with resin,worked non stop in seering heat,they left the area clean+ tidy,both lads + tom the boss were professional,polite,respectful..amazing
13. Juli 2026
Antwort von TrustATrader
Hi Maxine,
Thank you for taking the time to share your experience. It’s fantastic to hear that TL Contractors Wirral responded quickly, kept you well informed throughout, and completed the work to such a high standard.
We appreciate your recommendation and are delighted TrustATrader helped you find the right company for the job.
— The TrustATrader Team
Antwort von TrustATrader
Hi Amir,
Thank you for your review. We're delighted to hear you found using TrustATrader nice and easy. Making it simple to connect with trusted tradespeople is exactly what we aim to do, so it's great to know you had a positive experience.
— The TrustATrader Team
Antwort von TrustATrader
Hi William,
Thank you for your review. It’s great to hear the engineer was professional and carried out the work thoroughly. We’re pleased TrustATrader helped you find a trader who delivered such a positive experience.
— The TrustATrader Team
TrustATrader complaints process offers little consumer protection!
I chose TrustATrader because I believed it offered consumers an additional level of protection and accountability when using listed traders. Unfortunately, my experience has shown me otherwise.
When a dispute arose with one of their traders, I submitted comprehensive evidence, including my original enquiry, written quotations, WhatsApp conversations, the trader’s invoice and other evidence. The trader’s response was simply that my husband had agreed everything on the day.
Rather than explaining why they believed the trader’s account over the written evidence I provided, TrustATrader simply stated that they had reviewed everything, discussed it internally, and closed the complaint.
Their final response was effectively that they are not a legal adjudication service and that I should seek independent legal advice if I wished to pursue the matter further.
I fully understand that TrustATrader cannot force a trader to refund money. However, that was never my expectation. My expectation was that they would carry out a thorough and transparent investigation and clearly explain how they reached their decision. Instead, I was left with a generic conclusion that did not address the key points I had raised or explain why my documentary evidence had been rejected.
As a result, the complaints process felt like little more than passing messages between myself and the trader before closing the case.
TrustATrader promotes itself as a platform built on trust and accountability. Based on my experience, I do not believe the complaints process delivers the level of consumer protection that customers are led to expect. If your dispute cannot be resolved immediately, you should be prepared to pursue it yourself, regardless of the evidence you provide.
13. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von TrustATrader
Hi there,
All traders are required to undergo a rigorous vetting process before joining our website. This process continues throughout their membership, with documentation regularly updated and customer reviews verified.
When a consumer raises a complaint with us, we follow a structured complaints process designed to mediate and, where possible, help both parties reach a satisfactory resolution.
We remain impartial throughout and consider the information provided by both the consumer and the trader. Over the last twelve months, we have resolved 98% of complaints received amicably.
However, if a resolution cannot be reached, the final stage of our process allows the consumer to leave a review detailing their experience. We also operate a strike system for traders, which forms part of our ongoing assessment and may influence decisions regarding their future membership with us.
On this occasion, we were unable to reach a resolution; therefore, you have submitted a negative review, which will be published.
Kind regards,
The TrustATrader Team
Excellent company to deal with
Excellent company to deal with, all positive NO negatives.
9. Juli 2026
Antwort von TrustATrader
Hi there,
Thank you for your fantastic feedback! We’re delighted to hear you had such a positive experience and found the company excellent to deal with. It’s wonderful to know everything met your expectations.
Best wishes,
The TrustATrader Team
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.