Twigby Mobile Bewertungen 

Lisa stuck with me through a confusing transfer to a new phone and the instructions she offered were so clear and easy to follow! We were successful and it was a pleasure to work with her.

Lisa was amazing helping me set up my new phone! Great and friendly service!

I have been with Twigby nearly a year now and have been very pleased. I want a phone for calls and text only, no frills, no internet. Twigby connection has been great, no problems so far. I do internet business on computer only, so I can't speak to a more expanded service. Customer service was outstanding during setup and porting of a number. I am comfortable with written communication, so online only is compatible for me. Customer service reps are knowledgeable, and they know how to communicate effectively in type. I don't need phone communication with them, so Twigby customer service has been great for me. I am very happy.

Robin was fantastic helping me get back on my account!
She’s the best!

Robin answered questions quickly and so I could understand.

Terrible customer service. Closed my account during chat without giving me time to ask any additional questions.

CSR Scott provided excellent help in a timely and professional manner. Twigby has always given me excellent service at a reasonable price.

Scott was very quick to help me and kind while doing so.

Scott was very helpful and easy to work with

Lisa was super helpful and friendly, couldn’t ask for more

Robin was incredibly helpful and efficient. She deserves so much more than the confusion of confused customers.

I just finished a live chat with Robin who was super helpful to send me an express SIM card to get a replacement phone up and running after the original phone took a swim in a chlorinated pool. The chat support feature is easy to use and every single person I deal with via chat at Twigby is efficient and helpful.

The agent Robin was very helpful to take care of my issue.

Robin was extremely helpful!!! Thank you!!

Lisa was very helpful and kind helping me buy a new phone. Thanks, Lisa. :)

I hate using chat for help -- but the TWIGBY folks are great and help. So it's not so bad.

I have been a Twigby customer for almost 10 years and have always gotten quality assistance from customer service. My most recent experience with customer service was needing help to transfer my service to another phone since I broke the screen on my old phone. No, it was not protected with a screen protector nor a case. I had gotten as far as I could on my own but missed a few steps which Ellie patiently talked me through.

Robin was professional yet friendly, knowledgeable and accommodating while addressing my need for a new SIM card. Robin started the process for the new SIM which should be received within a week or so which is fine, as I need to finish setting up the new phone. Robin's expertise and customer service skills has been very typical of any assistance I continue to experience from Twigby, and it is very much appreciated. Although I do not have a big dollar account, I am treated properly when there is a need to chat (unlike my experience with other telecoms that provide cell phone service) which is a big reason why I remain a Twigby subscriber. Therefore, it is my intent is to remain with Twigby as there have also been no problems with calls what-so-ever since switching from Spectrum Mobile, which also uses the Verizon network, but for some reason cannot produce the same results consistently achieved by Twigby. Therefore, two thumbs up for Robin who represents Twiggy VERY well.

Basic, reliable service. Good customer service through their chat during the hours when they have a live agent on there.

Fast service. Helped me with what I needed and was friendly.