Tyneside Home Improvements Bewertungen 

THI replaced my conservatory roof with a Supalite roof. Since we had the roof replaced the room is a space we can use all year round.
Everything Dan said would happen when the lads were on site was true. The lads were very courteous and cleaned up after every day.
We decided to have new blinds fitted and the company even contributed to this.
Would highly recommend this company

We are very happy with the conservatory we had built for us. From our first contact to the finished job every member of staff was professional, courteous and helpful. We are delighted with the finished job.

If you are looking to get your garage converted then look no further than THI! From the initial consultation to the build nothing was a hassle. Anthony and the team at THI went above and beyond to ensure everything was exactly how we wanted. Would definitely use again for any other home improvements!

We recently had a hybrid orangery completed by THI. All of the staff were helpful and friendly, keeping us informed and creating the minimum disruption that they could. We had several site visits from Damon (which involved everything from choosing the bricks at the outset to laying the floor as well as the assessment of ongoing work) and his approach to customer relations is outstanding. Anthony, in the office, handled our (many) phone calls and queries with patience and courtesy. The build went on for longer than expected due to various factors: one of these was a problem with obtaining materials meaning that part of the original contract could not be fulfilled (the company reduced the price and compensated), another was building work which was not up to their standard and had to be redone. We were very impressed by their handling of this second point in particular as it was the company themselves who pointed out the problem (it looked fine to us and we would have been none the wiser had they just carried on and finished!) and insisted on completely redoing the work. We have based our rating on the standard of the staff, the way that they handled problems that were often beyond their control and the fact that the finished product is more than we hoped for. Kevin, the the very “hands on” company owner who also did a much appreciated site visit, has an excellent team.

Tyneside Home Improvements is a company that outsources almost all of the work. There is no supervision of these outsourced individuals and companies. I was very disappointed with their customer service and felt I myself needed to project manage the build. When I complained I was told by the owner, Kevin, “to leave the boys alone”. The project took longer than promised and the whole process was very stressful. I got things completed only because I told them if it was not, I had to go away for some time and could not pay until I was back to see the completed project. They then got it completed and were on the phone asking for final payment (literally) two minutes after they left. I found the owner to have very poor social skills ….. when he came the final day to make sure things were completed (and he could get his money) he introduced himself and then proceeded to ask me what I had paid for the house. Stupidly I told him (rather than say none of his business) and he then told I had paid way too much. Very odd. I cannot, in good conscience, recommend them.

THI have just replaced a rear extension roof adding velux windows and have updated our old conservatory with a supalight roof and new frames . We’ve also had our windows replaced at the back of the house . We found the work teams in each particular speciality very courteous and pleasant and they worked very hard completing everything to a very high standard .
The customer service team were smashing !!
We’re absolutely delighted with the finished result . Thank you THI , the work has significantly improved the appearance of our home and the thermal insulation will make it so much warmer .

Excellent workmanship. All teams were professional and friendly cleaning up each night before they left. Great customer service would recommend them to anyone. We had to wait for the work to start due to poor weather conditions but well worth the wait.

Delighted with our replacement conservatory and Supalite roof. An excellent job and very happy with the workmanship. This is the third major project we have completed though THI and once again very happy with the finished product. All workmen visiting our house to complete the build were professional and friendly. Very happy to recommend.

Absolutely fantastic job done by this great company best workforce so friendly and helpful nothing to much bother to them would definitely recommend them customer service best iv ever dealt with a big shout out to Angela in installation for putting up with all my questions

Amazing company with superb customer experience from start to finish. Teams in sales (Michael you were fab) to make a tricky roof request happen. Team in dismantling the roof and on a weekend were excellent. Teams building the roof, teams plastering with a baby smooth finish, teams of electricians working long hours to finish the work were astonishing. The team in the office keeping me updated every step of the way and checking in was a fantastic touch. The banter between all the lads attending the job made me feel they represented a company with superb customer experience at the heart of their values. They really did graft! Highly recommend this company to anyone.

We have just had our conservatory transformed with a Supalite tiled roof by Tyneside Home Improvements, and we are absolutely over the moon!
The whole experience from beginning to end exceeded all our expectations, and it was completed on time without any problems whatsoever.
I must point out, that this was the only company, out of 4, that gave full advice with regards to Building Control, and what would be legally required. All credit to Dan for his knowledge and advice, as this was one of the main factors for choosing THI, alongside the Supalit system they use.
We were allocated Anthony as point of contact throughout the 4 day job. He gave us clear advice as to what would be happening throughout the process, and when. This all went perfectly to plan, with an incredible workforce.
All the workmen from roofers, plasterer to electrician were very polite, respectful and extremely hard working. They cleaned up at the end of every day, leaving us with minimal mess.
After our experience with THI, we would highly recommend this company without hesitation.
Thank you Kevin, you have an outstanding team.

Fantastic experience from Tyneside Home Improvements, taking down our old tired conservatory and replacing with a beautiful orangery.
The quality of workmanship from all the team was brilliant, even when we asked to make some changes along the way, they were able to accommodate us without hesitation.
We are delighted with the final product; a room which we will enjoy all year round.

Thank you to the full team at Tyneside Home improvements for the work conducted on our conservatory to transform it into a room we can enjoy all year around. We had the supalite tiled roof put on our 13-year-old conservatory by Joe and Joel who worked without hesitation through very heavy snow, hailstone and rain over a 2 day period. Joe and Joel worked hard to complete the job and kept us updated on every step of the transformation. To thank Joe and Joel for their continued work through the worst weather this year, Coffee and Tea was on tap, however they must have heard about my cooking because they refused by bacon buttie, which was most unusual.
Luke - who came to do our plastering the day after, was great. He kept us updated with the process and talked to us about the insulation, the plaster boards, and the timeframes of what to do about leaving the plaster to dry. Luke and his colleague worked hard over 2 days to make sure the plastering was done to a high standard and that the edges, covering and presentation of the work was done with precision, care and every detail of the corners were finished to my satisfaction. Luke and his colleague were chatty, easy going and made me feel relaxed about the work that was being carried out.
Thank you to the admin team i.e Charlotte, who kept communications with myself and husband around every step the process from the initial contact to the end evaluation. And thank you to the electrician who fitted our spot lights and dimmer in record time, most efficient and tidy job done of the lights.

We had someone out to give us a quote to change our existing conservatory roof, first person to come out as we have only been in our new home for 7mths, the person who came out was absolutely vile, his manner was disgusting because we would not sign up to £9000 worth of debt straight away, we explained we had not had anyone else out and needed to do a bit more research into what was out there and he could not expect us to sign there and then, he basically told us he had been doing this job for 20+ yrs and knew when we were wasting his time. We were doing nothing of the sort but wanted to be sure of our decision, I would not go with this company if this is the kind of person they employ. We were absolutely furious with how he spoke to us in our own home and could not wait to get him out.

Had a glass roof replaced with a warm roof. Everyone involved from initial quote to completion of the job were, on time, polite, friendly, fantastic tradesmen and so pleasant to be around. Have no problems recommending this company.

Would highly recommend TYNESIDE HOME IMPROVEMENTS to anyone looking for triple glazing windows and installation. All windows replaced swifty by two professional and polite guys, with no mess (what i love), floors were protected, everything was cleaned up afterwards and windows are looking brilliant. It is quiet and warmer in my house now and there is no more condencation on the windows. I got a lot of compliments from my neighbours. Love my anthracite triple glazed windows !!!😊

Thank you.

Surprising how quickly our conservatory was built. Workmanship throughout was of the highest quality. All mess was cleaned up every evening.
I would highly recommend them

We have just had our conservatory roof replaced with a supalite roof.
From start to finish everything went according to plan
Joe and Joel who fitted the roof, Steve and Gav who done the plastering were great.Very polite, hard working, never stopped and very very tidy.Any mess that was there, got tidied up before they left.Angela and the girls in the office were always helpful.
Excellent service, would definitely recommend 👍

THI recently completed my orangery after first removing my old conservatory. The work took longer than expected due to delays in delivery of materials which was out of their control but they kept me informed throughout and they were always very helpful if we had any queries about the build and I am really pleased with the end result.

We had what is classed as a conservatory ‘top hat’ fitted by THI. Basically our old conservatory dismantled and new windows and door, with a superlite tiled roof, fitted to the existing wall and foundations. The installation took place in December, we had a couple of delays due to bad weather, which was obviously nothing to do with THI.
The two fitters (both Joe) were hard working, never stopped and did a good job. The electrician, worked well and we are pleased with our spot lights. The plasterers did not turn up on the day expected, which delayed us by another day. When they did get started, their work was good and to a high standard. On completion we had a couple of problems, which was rectified immediately by THI.
We had three quotations, THI was not the cheapest, but not the most expensive either. Overall we are very pleased with our conservatory and would recommend THI.
(I would rather have given 4.5, but wasn’t able to.)1707