⭐️⭐️⭐️⭐️⭐️ Had a really great experience with Saqib at United Carpets. He was extremely helpful from start to finish and gave us some genuinely good advice without any pressure. He took the ti... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The staff in the store are polite, knowledgeable, personable and helpful. Shaun offered excellent advise and information when I needed it, without me feeling pressured into making a decision. I was ab... Mehr ansehen
Unternehmen hat geantwortet
All staff at United Carpets, Sleaford are great, knowledgeable and helpful. Simon in particular, I feel, goes the extra mile for his customers. I wouldn’t use àny other company. Their Fitters are e... Mehr ansehen
Unternehmen hat geantwortet
I walked into United carpets and beds, with absolutely no idea of type or colour of carpet to choose .After discussions with the young man (apologies I forgot his name) he allowed me to peruse without... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Teppichgeschäft
- auch in
- Fachhandel für Bodenbeläge
- Matratzengeschäft
- Möbelgeschäft
- Schlafzimmermöbelgeschäft
- Wohnmöbelgeschäft
Vom Unternehmen geschrieben
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
Vom Unternehmen geschrieben
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
Kontaktinformationen
Moorhead House, Moorhead Way, Bramley, S66 1YY, Rotherham, Vereinigtes Königreich
- 0330 311 2442
- customerservice@unitedcarpets.co.uk
- www.unitedcarpetsandbeds.com
4,6
Hervorragend
11 933 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Needed a bed in a hurry & the member of…
Needed a bed in a hurry & the member of staff was extremely helpful! Would definitely recommend.
15. August 2026
Bewertung ohne vorherige Einladung
Antwort von United Carpets & Beds
Hi Gill, thank you for taking the time to leave a review.
Its a pleasure to hear that you're happy with the service that you recieved from our Northfield store.
Thank you so much for the recommendation. We hope to assist you again in the future.
Poor service and poor workmanship
Poor service and poor workmanship. Ordered some flooring a few weeks ago and never heard anything until we called to check. Our flooring had been there the whole time over 3 weeks and nobody had bothered to inform us. I think if we hadn’t have rang them, it would still be sat in the shop. When ordering our floor in the shop, the guy serving us couldn’t be bothered and said he was leaving that week and you could tell. He was Miserable and unprofessional. We’ve since then been told by the manager he is still there!!!!!
To top that off, the fitters came and wow so rude. Unbelievably rude, and didn’t seem to want to be there or have care for the work they carried out. They were supposed to ring us when on way, didn’t. The one guys spent the whole time moaning and shouting at the floor whilst here. They haven’t even replaced the door strips either or taken the original flooring up even though we have paid extra for this and to be honest wished I’d have done it myself, I’d have done a better job! They rang us after we emailed to say about this poor job, showing them pictures, which they admitted was poor workmanship and that we hadn’t got what we’d fully paid for. They then offered to come back out and fully replace everything and then….. nothing. We’ve followed up and still no response which is appalling. We have given them a chance before leaving this review but times up! I’m letting people now know to strongly avoid using the Nuneaton store. We will also be seeking legal support as we know our rights as consumers. I honestly cannot get over how a business can be allowed to operate like this. Poor communication, poor care, and we have been completely ripped off. Would not recommend this place or its fitters. Stay away, protect your money.
3. August 2026
Bewertung ohne vorherige Einladung
Antwort von United Carpets & Beds
Good afternoon Sarah, thank you for taking the time to leave your feedback. We’re genuinely sorry to hear about your experience and appreciate that the issues you’ve raised are disappointing.
We take concerns around communication, workmanship and customer service seriously. We’re particularly concerned to hear that you felt the independent fitting team’s conduct was unacceptable and that outstanding work was not completed as expected.
Your complaint has now been escalated to the owner of the store and will be addressed appropriately.
We appreciate you bringing these concerns to our attention, if you need any further assistance please don't hesitate to email customerservice@unitedcarpets.co.uk and a member of our team will be in touch.
Kind Regards
The United Team
Would recommend!
Very helpful, lovely carpet purchased. Booked in for fitting very quickly. Jav was fantastic, couldn’t do more to help. Would definitely recommend.
14. August 2026
Bewertung ohne vorherige Einladung
Antwort von United Carpets & Beds
Hi Harriet, thank you so much for the kind feedback.
We're so glad we could assist you and provide you with a great service service throughout!
Abysmal customer service. Avoid.
Abysmal customer service. Ordered LVT with a 15 year warranty. Relaid once but now have issues again with separation and de-lamination.
Numerous emails ignored by branch and head office so having to pursue via small claims.
Store staff don’t have any autonomy to make decisions without the blessing of the manager who makes empty promises and fails to get back to you. Would avoid at all costs.
30. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von United Carpets & Beds
Good afternoon Ashely, thank you for taking the time to leave feedback.
We're sorry to hear that your experience with United Carpets and Beds has not met your expectations. We have spoke to our Leeds store and are waiting on an update on the situation. We will be in contact in due course to provide a further update.
Kind Regards
The United Team
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
Really pleased with the service from United Carpets and Beds. Rob was friendly, helpful and knowledgeable throughout, making the whole experience easy and stress-free. Great customer service and a good selection of products. I’d definitely recommend United Carpets and Beds, and a special thanks to Rob for looking after us so well! INV 856195
12. August 2026
Bewertung ohne vorherige Einladung
Antwort von United Carpets & Beds
Hi Tania, thank you for taking the time to leave a review.
Its wonderful to hear that our Ellesmere store could meet your expectations and provide you with a great 5 star service throughout with a wide selection of products.
We hope to assist you again in the future. Take care!
Really helpful staff
Really helpful staff! They were very patient and excellent knowledge.
12. August 2026
Bewertung ohne vorherige Einladung
Antwort von United Carpets & Beds
Hi Amy, thank you so much for the kind feedback.
We're so glad we could assist you and provide you with a great service service throughout!
I had a problem and United carpets helped
I had a problem and United carpets in store representative did very well to help me out. Very pleased.
4. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von United Carpets & Beds
Hi Gary, thank you for taking the time to leave a review.
Its a pleasure to hear that you're happy with the service that you recieved from our Ripley store.
Thank you so much for the recommendation. We hope to assist you again in the future.
Really friendly and helpful team
Really friendly and helpful team! Beautiful Lino and quick installation
29. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von United Carpets & Beds
Hi Morgan, thank you so much for the kind feedback.
We're so glad we could assist you and provide you with a great service service throughout!
It's nearly 2 months and it's still not…
It's nearly 2 months and it's still not here, being blunt the new manufacturer are shit .
28. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von United Carpets & Beds
Good afternoon Christopher, thank you for taking the time to leave feedback.
Please contact our Ellesmere store directly or alternately email customerservce@unitedcarpets.co.uk so we can take a look into this further and provide you with an update.
Kind Regards
The United Team
Chris as always was very professional
Chris as always was very professional. He helped us to choose the right carpet as he know what we like and the quality we go for. It was a very simple process and made easy as he has a great personality and is very easy to talk to.
9. August 2026
Bewertung ohne vorherige Einladung
Antwort von United Carpets & Beds
Hi, thank you so much for sharing how our Boston store did.
Its a pleasure to hear that the team could meet your expectations and provide you with excellent advise on which carpets were most suited to you. We're so pleased that Chris could make the process simple and straight forward for you.
Thank you so much for the recommendation. Take care
Exactly service good customer service
Exactly service good customer service
8. August 2026
Bewertung ohne vorherige Einladung
Antwort von United Carpets & Beds
Hi Sadaf, thank you so much for the kind feedback.
We're so glad we could assist you and provide you with a great service service throughout!
Rob was polite and professional and…
Rob was polite and professional and gave excellent advice on carpet and underlay.
8. August 2026
Bewertung ohne vorherige Einladung
Antwort von United Carpets & Beds
Hi Graham, thank you so much for sharing how our Arnold store did.
Its a pleasure to hear that the team could meet your expectations and provide you with excellent advise on which carpets and underlay were most suited to you.
Thank you so much for the recommendation. Take care
Antwort von United Carpets & Beds
Hi Scott, thank you for taking the time to leave a review.
Its a pleasure to hear that you're happy with the service that you recieved from our St Helens store.
Thank you so much for the recommendation. We hope to assist you again in the future.
Great staff
Very friendly service, Jav helped my granddaughter choice the right size of carpet as was not sure of the what was best for the room, he put her at ease. The price was great.
6. August 2026
Bewertung ohne vorherige Einladung
Antwort von United Carpets & Beds
Hi Anthony, thank you so much for sharing how our Fenton store did.
Its a pleasure to hear that the team could make the experience you had with us a positive one.
Thank you so much for the recommendation. Take care
Antwort von United Carpets & Beds
Hi Chrissy, thank you so much for the kind feedback.
We're so glad we could assist you and provide you with a great service service throughout!
Superb service and very welcoming
Superb service and very welcoming
Chris from the Boston store was super helpful and knowledgeable.
Wouldn’t go anywhere else
5. August 2026
Bewertung ohne vorherige Einladung
Antwort von United Carpets & Beds
Hi Jamie, thank you so much for sharing how our Boston store did.
Its a pleasure to hear that the team could make the experience you had with us a positive one.
Thank you so much for the recommendation. Take care
Just used Paul and his team at United…
Just used Paul and his team at United Carpets in Burslem.
They have fitted a LVT floor in our lounge and to say we are pleased would be an under statement, we are absolutely over the moon with it.
It looks fantastic and the fitting is nothing short of perfect.
The fitter Steve was a gent and it was a pleasure to have him in our home.
Many thanks to United Carpets Burslem.
Keith & Wendy Edwards
Cheddleton
6. August 2026
Bewertung ohne vorherige Einladung
Antwort von United Carpets & Beds
Hi Keith, thank you for taking the time to leave a review.
Its great to hear that our Stoke-on-Trent store could meet your expectations and provide you with a fantastic 5 star service throughout.
We're so pleased that you're happy with the finished results of your flooring! We look forward to assisting you again in the future.
We had a great experience with Daz when…
We had a great experience with Daz when choosing our new mattress. He was really friendly, knowledgeable, and took the time to explain everything without making us feel pressured. He listened to what we were looking for and helped us find a high-quality mattress at a really good price. We left feeling very happy with our purchase and the excellent service we received. Thanks, Daz – we would definitely recommend you!
6. August 2026
Bewertung ohne vorherige Einladung
Antwort von United Carpets & Beds
Hello Deborah, thank you for taking the time to leave such kind feedback.
Its a pleasure to hear that Daz could help you find the perfect mattress for you and your home without adding any pressure and allowing you to take your time.
We're so pleased that you're happy with the overall service that you received and your new mattress! We hope to assist you again in the future.
Great service from Jay
Great service from Jay. Very helpful
15. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von United Carpets & Beds
Hi Russ, thank you so much for the kind feedback.
We're so glad we could assist you and provide you with a great service service throughout!
Great carpet at a great price
Great carpet at a great price. Fitter was really efficient and the carpet looks great.
6. August 2026
Bewertung ohne vorherige Einladung
Antwort von United Carpets & Beds
Hi Mike, thank you so much for sharing how our Batley store did.
Its a pleasure to hear that the team could make the experience you had with us a positive one. We're so pleased that you're happy with the finished results of your carpets!
Thank you so much for the recommendation. Take care
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.