All staff at United Carpets, Sleaford are great, knowledgeable and helpful. Simon in particular, I feel, goes the extra mile for his customers. I wouldn’t use àny other company. Their Fitters are e... Mehr ansehen
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Das sagen Bewerter
I walked into United carpets and beds, with absolutely no idea of type or colour of carpet to choose .After discussions with the young man (apologies I forgot his name) he allowed me to peruse without... Mehr ansehen
Unternehmen hat geantwortet
Have to say that for Moira and the team have gone above and beyond for our recent purchase. They come across and honest and helpful without the pushy sales element you often find. Would recommend... Mehr ansehen
The staff were fantastic, helped me choose my carpet without being pushy, arrived on time for measuring and calling with a quote followed by the details in writing. Price was reasonable and cheaper... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Teppichgeschäft
- Fachhandel für Bodenbeläge
- Matratzengeschäft
- Möbelgeschäft
- Schlafzimmermöbelgeschäft
- Wohnmöbelgeschäft
Vom Unternehmen geschrieben
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
Vom Unternehmen geschrieben
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
Kontaktinformationen
Moorhead House, Moorhead Way, Bramley, S66 1YY, Rotherham, Vereinigtes Königreich
- 0330 311 2442
- customerservice@unitedcarpets.co.uk
- www.unitedcarpetsandbeds.com
4,6
Hervorragend
11 911 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 98 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Very good experience
Good communication with the shop and fitters.
Fitters called to say would arrive at time and was here. Very professional all round.
Lovely carpet Would highly recommend and will be returning :)
2. September 2026
Bewertung ohne vorherige Einladung
Antwort von United Carpets & Beds
Hi Kate, thank you so much for the kind feedback.
We're so glad we could assist you and provide you with a great service service throughout!
Great selection of carpets and other…
Great selection of carpets and other flooring. Great value and communication would recommend.
12. August 2026
Bewertung ohne vorherige Einladung
Antwort von United Carpets & Beds
Hi Robert, thank you so much for sharing how our Ripley store did.
Its a pleasure to hear that the team could make the experience you had with us a positive one with great value and communication.
Thank you so much for the recommendation. Take care
Very polite and professional service.
2. September 2026
Bewertung ohne vorherige Einladung
Antwort von United Carpets & Beds
Hi Jo, thank you so much for the kind feedback.
We're so glad we could assist you and provide you with a great service service throughout!
Best to say nothing
7. August 2026
Bewertung ohne vorherige Einladung
Antwort von United Carpets & Beds
Good afternoon Linda, thank you for taking the time to leave feedback.
We're disappointed to hear that your experience with our Batley store did not meet your expectations. We would the opportunity to hear more about your experience.
Please email customerservice@unitedcarpets.co.uk with your details and a member of our team will respond back to you.
Kind Regards
The United Team
Really helpful staff
Really helpful staff, free car park and welcoming helpful service, really good hallway rugs, good size, and off cuts of Lino. Definitely worth checking out, really good prices too.
2. September 2026
Bewertung ohne vorherige Einladung
Antwort von United Carpets & Beds
Hi, thank you for taking the time to leave a review.
Its wonderful to hear that we could meet your expectations and provide you with an excellent 5 star service throughout.
We hope to assist you again in the future. Take care
Exceptional service from beginning to…
Exceptional service from beginning to end!! After a dreadful experience with a nearby supplier who I won’t mention I went to United Carpets and spoke with Aaron who was beyond helpful and knowledgeable. His honesty and knowledge of the product was exceptional making sure I got what was right for me rather than what was right for their top line!! On the day of installation every attention to detail was made so that the end result was just perfect. I’m beyond happy with the service, quality and value for money I received and cannot recommend team Scunthorpe enough 👍👍👍👍
1. September 2026
Bewertung ohne vorherige Einladung
Antwort von United Carpets & Beds
Hi Denise, thank you for taking the time to leave a review.
We're so pleased to hear that your experience with our Scunthorpe store was positive throughout. Its great to hear that the team were able to help you find the best option for you and your home.
We're delighted to hear that your happy with the overall service that you recieved.
We hope to assist you again in the future. Take care.
Lots of stock to look at and choose…
Lots of stock to look at and choose from. Very helpful staff, easy process! Will be returning for other rooms
1. September 2026
Bewertung ohne vorherige Einladung
Antwort von United Carpets & Beds
Hi Leona, thank you so much for the kind feedback.
We're so glad we could assist you and provide you with a great service service throughout!
Excellent service from torrel will be…
Excellent service from torrel will be back for a living room carpet
1. September 2026
Bewertung ohne vorherige Einladung
Antwort von United Carpets & Beds
Hi Laura, thank you so much for sharing how our Sheffield store did.
Its a pleasure to hear that the team could make the experience you had with us a positive one.
Thank you so much for the recommendation. Take care
Avoid Aylestone Road, Leicester
Having waited 3 weeks for a replacement to a faulty carpet, I had to accept an alternative colour as the replacement hadn't been ordered and was still 3 weeks away.... A total of 6 weeks for a bedroom to be out of use!
Carpet arrived, the end of the roll was open to the rain as the plastic had split.
Carpet was fitted, 2 areas that showed as a different colour after vacuuming. Photos sent to the store (Aylestone Road) with a question had the carpet been checked (as promised by the manager ,) reply back ....no we didn't, it was raining....
Followed by what can only be taken as comments that can only be taken that I was either lying about the carpet or I'd done it myself. (And all done behind an anonymous email reply.)
The store currently owes me money for damage caused at the previous fitting that hasn't been paid and further discount for the issues caused.
Whoever the anonymous person is behind the email, they have no idea how to talk to customers, no support, no empathy, no willingness to help.
Update 02/09
No real progress, no call as requested.
Gave them an option to view the carpet for the following day, today, no reply.
Have given them a deadline to pay the owed money within 7 days and have the carpet replaced by Friday night.
No reply.
I've also tried to email customerservce at unitedcarpets.co.uk. And it just bounces back.
Avoid this store.
28. August 2026
Bewertung ohne vorherige Einladung
Antwort von United Carpets & Beds
Good afternoon Dave, thank you for taking the time to leave feedback.
We're sorry to hear that your experience with our Aylestone Road store has not met your expectations. This is not the level of service we strive to provide and understand your frustration.
After speaking with the store over the last few days, we have recieved confirmation from them that they have been in direct contact with you to resolve this issue.
Please do not hesitate to contact us again at customerservice@unitedcarpets.co.uk if you need any further assistance.
Kind Regards
The United Team
From the second I walked into the shop…
From the second I walked into the shop the lads knew exactly what I wanted, I was previously quoted the same carpet for 6x the price I was given at United. I couldn’t believe it, I was slightly apprehensive to see what the job would turn out like given the price difference, but I was blown away everything from service to fitting!
16. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von United Carpets & Beds
Hi Gemma, thank you for taking the time to leave a review.
Its wonderful to hear that we could meet your expectations and provide you with a great service from start to finish. We're so pleased that you're happy with the finished results of your carpet!
We hope to assist you again in the future. Take care.
The carpet fitters phoned to say they'd…
The carpet fitters phoned to say they'd be at the house for a certain time, and they were. They got the job right and were very professional.
8. August 2026
Bewertung ohne vorherige Einladung
Antwort von United Carpets & Beds
Hi June, thank you for taking the time to leave a review.
Its a pleasure to hear that you're happy with the excellent service that you recieved from our St Helens store.
Thank you so much for the recommendation. We hope to assist you again in the future!
Rob was very very helpful and put me…
Rob was very very helpful and put me under no pressure whatsoever. He advised me on what bedroom carpet to buy and which was the best value
28. August 2026
Bewertung ohne vorherige Einladung
Antwort von United Carpets & Beds
Hi, thank you for taking the time to leave a review.
Its wonderful to hear that we could meet your expectations and provide you with an excellent 5 star service throughout.
We hope to assist you again in the future. Take care
Really friendly
Really friendly, engaging staff. Plenty of advice given. No pressure to buy and timely fittings booked in.
31. August 2026
Bewertung ohne vorherige Einladung
Antwort von United Carpets & Beds
Hi Ruth, thank you so much for sharing how our Queens Road store did.
Its a pleasure to hear that the team could make the experience you had with us a positive one.
Thank you so much for the recommendation. Take care
Sandy in Burslem branch was extremely…
Sandy in Burslem branch was extremely knowledgeable and helpful with my carpet selection. A speedy transaction with great service!!
29. August 2026
Bewertung ohne vorherige Einladung
Antwort von United Carpets & Beds
Hi Mandy, thank you so much for the kind feedback.
We're so glad we could assist you and provide you with a great service service throughout!
Used united carpets at Rotherham a few…
Used united carpets at Rotherham a few times. Great staff don’t jump on you when you first arrive which I appreciated. Had great advice from Jason and Carl. Carpet fitters were friendly and respectful. Going back in a couple of weeks for my bedroom carpet. Highly recommend this store.
21. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von United Carpets & Beds
Hi Shirley, thank you for taking the time to leave a review.
We're so pleased to hear that your experience with our Rotherham store was positive throughout. Its great to hear that the team were able to help you find the best carpet for you and your home.
We're delighted to hear that your happy with the overall service that you recieved.
We hope to assist you again in the future. Take care.
Great service…
Always get great service & find exactly what I'm looking for at a good price. Never wait to long for fitting. Good choice of products with range of prices.
14. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von United Carpets & Beds
Hi Julie, thank you for taking the time to leave a review.
Its a pleasure to hear that you're happy with the excellent service that you recieved from our Southcoates store.
Thank you so much for the recommendation. We hope to assist you again in the future
Went into the Daybrook store yesterday…
Went into the Daybrook store yesterday and Rob dealt with me he came over and was extremely helpful, I explained what I was after and straight away he took me to just what I was looking for! Always use this store I’m never disappointed! Thanks again Rob for your expertise
26. August 2026
Bewertung ohne vorherige Einladung
Antwort von United Carpets & Beds
Hi Jeanette, thank you for taking the time to leave a review.
We're so pleased to hear that your experience with our Arnold store was positive throughout. Its great to hear that the team were able to help you find the best option for you and your home.
We're delighted to hear that your happy with the overall service that you recieved.
We hope to assist you again in the future. Take care.
United Carpets great team from start to finish.
We have used United Carpets over the years and have never been disappointed, from the start to the finish great service and advice from Barry and his staff in the Crossgates branch to arriving on time with no problems and finally fitted by Martin a brilliant carpet fitter and a hard worker and so helpful. Great team
12. August 2026
Bewertung ohne vorherige Einladung
Antwort von United Carpets & Beds
Hi Duncan, thank you for taking the time to leave a review.
Its wonderful to hear that we could meet your expectations and provide you with a great service from start to finish. We're so pleased that you're happy with the finished results of your carpet!
We hope to assist you again in the future. Take care.
Excellent help and advice from Liam @…
Excellent help and advice from Liam @ Rotherham Parkgate. Really helped my indecisive decision making and the whole staff were lovely with my little boy as well
27. August 2026
Bewertung ohne vorherige Einladung
Antwort von United Carpets & Beds
Hi Gemma, thank you for taking the time to leave a review.
Its a pleasure to hear that you're happy with the excellent service that you recieved from our Rotherham store.
Thank you so much for the recommendation. We hope to assist you again in the future.
Lovely carpet
Lovely, thick carpet and underlay, very competitive prices and brilliantly precise fitting made for an experience that made me regret not finding you before I had the rest of the house carpeted!
4. August 2026
Bewertung ohne vorherige Einladung
Antwort von United Carpets & Beds
Hi Steve, thank you so much for sharing how our Rotherham store did.
Its a pleasure to hear that the team could make the experience you had with us a positive one. We're so pleased that you're happy with the finished results of your carpets.
Thank you so much for the recommendation. Take care
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