Willoughby’s Camera Bewertungen 102

Purchased Sony A7R IV. Received email notification that order would be processed in a few days. Then got another email to confirm order. I called and spoke to Jimmy and was offered extended warranty because they said the NEW Sony I bought had no US warranty. I refused to do so. Then I was told that the camera I purchased is a Chinese language camera, doesn't make sense, but they did to get out of this sale from selling it at a low price. To upgrade to a US camera, I need to pay an extra $300. What a scammer retailer. I worked for Sony for 4 years and Sony does not make Chinese language camera. Stay away from these unethical retailer.

I HIGHLY advise to stay away from these people. They are selling gray market cameras. They give you the option to purchase a international or a domestic version, but the only true difference is the "domestic" version camera is them selling you their own 3 year warranty with a gray market camera. THIS IS NOT ADVERTISED ON THEIR WEBSITE AND THEY ARE SCAMMING PEOPLE. I am in the middle of a credit card dispute with them right now. I purchased a camera for my husband on 4/01/20 as a surprise anniversary gift. They had the cheapest price by far online, a good rating on BBB and several good reviews so I chose to purchase from them. I received a call from them on 4/02/20 confirming I wanted to purchase the international version and not the domestic version. When I asked the difference between the two, he told me the international version I originally purchased did not come with a warranty or the wireless activated. So I upgraded to the domestic version for $150.00 more (originally $200 more, but he gave me a "promo coupon"). I told my husband about it, and he immediately got concerned because the guy on the phone told me the domestic version came with a 3 year warranty and Nikon only offered a 1 year warranty. He had been researching cameras for a while and had read many issues with people selling gray market cameras. When I called them back, it took three tries to get in touch with someone. When I did talk to someone I was transferred around 3 times. When I started questioning them, specifically asking if they were selling gray market cameras, they started getting short and extremely rude....absolutely down right nasty. When I received a call back from the original man who up sold me the "domestic" version, he admitted they were all gray market cameras with their warranty-not the camera company's factory warranty. I told him I did not want the camera and was told I would receive a confirmation email that my order was cancelled, the camera would not be shipped and my credit card would be refunded. It is now 4/4/20, I still have not received an email cancelling the order and my credit card has been charged. I have sent them an email requesting my cancellation and I have filed a dispute with my credit card company and a complaint with the Better Business Bureau (BBB).