Yorkshire Caravans & Motorhomes Bewertungen 

Purchased a new Elddis GTV camper. From ordering to collection this company have been professional , knowledgeable and supported us to get the vehicle to best suite our needs.On the day of collection Our handover was superb. Sarah took us through every inch of the van in a very practical hands on way and was able to answer all of our questions . This process was unhurried and on leaving we felt that we had a lot more knowledge of our first ever camper van.
For the past 2 years I have been looking for the right fit camper and visited over 15 caravan and motorhome centres. We choose Yorkshire Caravan Motorhome [although nearly 0ne hundred miles away] because of their professionalism, great knowledge and people skills. Thank you Grant for supporting us through the whole seamless process and making our purchase so special and hassle free. I would definitely recommend this company to family and friends.

I started to deal with a gentleman called stu in parts via email. Straight from the start a pleasure to deal with. Really helpful and things were never a problem that he didn’t sort. Got a good deal on a part for my coachman even explained the issue on fitting and been back to order more parts since. Exceptional service and will only go back to them for any future dealings

We had a very good experience buying an Adria caravan from Yorkshire Caravans, so contacted them to see if they would buy it back. We have always found the staff to be helpful including the shop & receptionists.
Grant dealt with the purchase of our caravan, he offered us a fair price & there was no haggling once they had it to check over before making the payment (as I have heard happens at some places). He even arranged collection for us as we no longer tow. Grant kept us upto date through the process, he was always pleasant, polite & helpful. We would definitely recommend Yorkshire Caravans!

We spoke with Dave as we were looking for a seasonal awning .
He was very knowledgeable about the product and helpful with all our questions.
We are hoping the after sales service is as good.

Our initial dealings with Debbie at Yorkshire Caravans was really good and the initial process of purchasing a used caravan and part exchanging ours went well. Our problems started with the handover. A 9:30 handover finally started at 12:30 after numerous false starts. At the handover there were a number of issues such as cupboard door hanging off, no plate in the microwave, no buckle on the battery securing strap which were all quickly corrected. The handover team were not aware of the skylight which we had been informed was waiting Swift warranty replacement. I also checked the front locker which had been a problem when we viewed with one of the struts sticking badly and the mounting had only one of 10 screws holding it on. This appeared to be better although I did point out it did not feel right. It was still difficult to close.
On our first trip we realised that the locker was still not working properly but just about useable. I attempted to contact after sales to find out what warranty had been provided with the van but could get no answer by phone or email. Eventually I contacted Debbie both by Whatsapp and email and the next week Charlie rang me and promised someone would be in touch within a week. Two weeks later and no contact so tried to get back in touch with no joy until again I emailed Debbie and finally received an email from aftersales to book in in November so hopefully this may lead to an improvement in the review score

Purchased an ALKO hitch from STU. Was the cheapest and with a voucher made it even better! I asked about a fixing kit. Again STU added the kit free! Tracked via courier and will packed. It also came with instructions. Top man and company to deal with. Highly recommended thanks Roger

Needed a replacement Alko stabliser hitch. Decided to use this supplier, the price was very good and delivery advertised as 2-3 days, it arrived the next day, that is great service. Noticed a part was missing from the installation kit. Sent the seller a message, who replied very quickly. Stu said he would send out another kit, which arrived the next day allowing me to carryout the replacement. Stu provided a great service. I would certainly recommend this company for your replacement parts.

Dave C @ Yorkshire Caravans & motorhomes gave good advice & very polite to talk too.

Whatever you do don't buy a motorhome ore campervan from Yorkshire Caravans and motorhomes. I have just had 2 and a half years of hell dealing with them, if I could give them minus 100i would. They're after sales is a complete nightmare. Up to a week for a habitation check, they can't keep staff . They don't return you're calls, the last senior member of staff totally ignored my last 4 or 5 emails, I don't think Bailey are much better, dealing with the stress they caused us made me and my wife ill. Steer well clear of Yorkshire Caravans

Just sold my motorhome, happy with the price and service provided, smooth home pick up , would highly recommend,thanks grant and team

Thank you
I would like to say a big thank you to Grant Brain who made the sale of our caravan so easy and stress free
A true credit to the company

Amanda went why beyond to help me with a fitting for my car/trailer tent. After 3days of me struggling she came out to the car and just sorted it. She kept her sense of humour and just sorted it
Thank you

Dave c was very helpful and his and advice was great help us purchase a great product

We visited yesterday to get some essentials for our new caravan. Having seen the great awning displays on previous visits, we had another look and spoke to Dave. We explained our set up (seasonal) and how we’d like to use the space. Dave was extremely helpful and knowledgeable and gave us the pro’s and con’s for each awning option. Through his guidance we have ordered what I’m confident will be the perfect awning for our needs. It’s important to say that we felt Dave’s advice was genuinely given to support our decision (we have not owned a caravan/awning before) and to ensure our investment would last the test of time (and the British weather as it will be up all season)! Wie didn’t feel any pressure to buy, and Dave is not a ‘hard salesman’ but someone who is an experienced caravan enthusiast and is very knowledgeable about the awnings on sale at the site.

I urgently needed a Dometic / Seitz skylight and found one for sale with Yorkshire Caravans. Stuart ( Stu) was brilliant and I received the replacement on next day delivery very securely packed and exactly what I needed. A good price as well. Highly recommended seller.
John

Very Disappointing Experience with Yorkshire Caravans – Ongoing Damp Issues and Poor After-Sales Service
We purchased our 2014 Coachman caravan from Yorkshire Caravans in April 2025, paying £14,500 and part-exchanging our 2010 Swift, which was in excellent condition, with no faults and no damp.
When we purchased the caravan, we were told we could collect it within two weeks. However, the collection date was repeatedly changed, and we were unable to collect it until June 2025.

We used the caravan for approximately eight weeks before putting it into storage. In February 2026, my husband went to check on it and discovered water pouring into the front and bathroom at the rear.
We immediately contacted Yorkshire Caravans, only to be told that they would not inspect water ingress issues until after 15 April. This meant our caravan continued to take in water for a further eight weeks while we waited for them to look at it.
On 15 April, we finally dropped the caravan off. After three weeks without any contact, we called several times and were told it had not even been inspected yet, as there were two other caravans ahead of ours.
After another two weeks with no communication, I went to see the after-sales manager in person. He assured me the caravan would be repaired that week. Two weeks later, we still had no update. Unable to get anyone to answer the phone, I went back again and was once more told the repairs would be completed that week.
After another two weeks with no communication, I went to see the after-sales manager in person. He assured me the caravan would be repaired that week. Two weeks later, we still had no update. Unable to get anyone to answer the phone, I went back again and was once more told the repairs would be completed that week.
That Wednesday, we received a call saying the caravan was ready for collection. When I asked about the damp reading, I was told it was 45%. I refused to collect it until it had been properly dried out and the stained ceiling panel had been replaced. I was then told that they could not get a replacement panel and would simply paint it instead.
After 11 weeks, we finally got our caravan back.
We subsequently had it serviced, and the findings were extremely concerning:
Cracks in the plastic at several points around the caravan.
Tyres that were over five years old.
A corroded gas pipe.
No trip protection on the electrics. Had Yorkshire Caravans not held our van for 11 weeks this service would have been completed in May. Meaning all this work would have been covered under the warranty.
I contacted Yorkshire Caravans again to raise these issues, but was ignored for weeks.
After eight months of stress and frustration, we have now been told that our warranty has expired and that, although they will carry out the repairs, we will have to pay for them ourselves.
To make matters worse, water is still coming into the caravan, despite being told that the repair was covered by a 12-month guarantee.
We paid £400 for a 12-month warranty, which, based on our experience, has been a complete waste of money. Not only that the 3 months warranty the van came with was cancelled becouse we took the 12 month warranty out.
We are extremely disappointed with the quality of the caravan, the delays, the lack of communication, and the after-sales service we have received. What should have been an enjoyable purchase has turned into months of stress, frustration, and additional expenses
We are extremely disappointed with the quality of the caravan, the delays, the lack of communication, and the after-sales service we have received.
I would strongly urge anyone considering purchasing from Yorkshire Caravans to thoroughly check the condition of the vehicle, understand exactly what the warranty covers, and get all promises in writing before handing over their money.
Our experience has been absolutely dreadful, and we would not choose to buy from this company again.

I needed a replacement rear light cluster for my Bessacarr Motorhome.
Stu was very helpful ensuring I had the correct part & the correct fixings.
The part was dispatched & delivered quickly. It was exactly as described, easily fitted & full working order.

Called in to pick up a battery for our camper. The lady that served us, luckly, knew her stuff. Lovely Amanda pointed us to the correct battery for what we needed. We would have purchased the wrong one otherwise. Had a bit of lunch in the cafe too which was very nice.

Advised by 2 people not to buy a vehicle from Yorkshire Caravans and we chose not to listen. BIG BIG MISTAKE !. We are now around 15 months on from buying a brand new Swift Caravan and still waiting on repairs to damage created when Yorkshire Caravans decide to send Laurel & Hardy in to undertake the initial snagging. These particular repairs we have waited on for around 10 months. These are simple repairs that are 2 cupboard doors and a door frame, damaged when one of the double act breaks a mirror. A mirror i might add that was not an initial snagging item but a perfectly good mirror they removed wrongly and fitted an incorrect sized mirror in its place. This then required removing to fit the correct sized mirror. To be fair to Laurel or Hardy they did clean up the broken glass albeit left us with the blood to wipe off the walls and sink. If you have got this far please watch a youtube video of another couples recent purchase they are called " never enough hoilidays " and its titled " the video we never expected to make" and come to your own conclusions. Our Salesperson Johnny was great and the girl in handover ( sorry forgot your name ) was first class. Its as pity it all goes pot when you have to deal with Warranty and Aftersales. Our conclusion is from our experience, aftersales is shockingly poor that its a deliberate ploy to push you away from using this place other than for purchasing a new Caravan or Motorhome. I could go on further with other issues but i think this gets my message across. One last point. The Cafe is fantastic !

Bought a used swift Challenger recently and can't praise them service enough.
They were very professional and at the same time very friendly.
On handover a fault showed itself which was repaired before I collected the caravan.
The sales manager( Debbie')
who dealt with myself explained fully and made sure I was aware at every part of the sale.
On handover the gentleman who did the handover showed how everything worked and made sure it was actualy doing what it should.
Can't praise the the team enough.
Would recommend this company