Yorkshire Caravans & Motorhomes Bewertungen 

We visited yesterday to get some essentials for our new caravan. Having seen the great awning displays on previous visits, we had another look and spoke to Dave. We explained our set up (seasonal) and how we’d like to use the space. Dave was extremely helpful and knowledgeable and gave us the pro’s and con’s for each awning option. Through his guidance we have ordered what I’m confident will be the perfect awning for our needs. It’s important to say that we felt Dave’s advice was genuinely given to support our decision (we have not owned a caravan/awning before) and to ensure our investment would last the test of time (and the British weather as it will be up all season)! Wie didn’t feel any pressure to buy, and Dave is not a ‘hard salesman’ but someone who is an experienced caravan enthusiast and is very knowledgeable about the awnings on sale at the site.

I urgently needed a Dometic / Seitz skylight and found one for sale with Yorkshire Caravans. Stuart ( Stu) was brilliant and I received the replacement on next day delivery very securely packed and exactly what I needed. A good price as well. Highly recommended seller.
John

Very Disappointing Experience with Yorkshire Caravans – Ongoing Damp Issues and Poor After-Sales Service
We purchased our 2014 Coachman caravan from Yorkshire Caravans in April 2025, paying £14,500 and part-exchanging our 2010 Swift, which was in excellent condition, with no faults and no damp.
When we purchased the caravan, we were told we could collect it within two weeks. However, the collection date was repeatedly changed, and we were unable to collect it until June 2025.

We used the caravan for approximately eight weeks before putting it into storage. In February 2026, my husband went to check on it and discovered water pouring into the front and bathroom at the rear.
We immediately contacted Yorkshire Caravans, only to be told that they would not inspect water ingress issues until after 15 April. This meant our caravan continued to take in water for a further eight weeks while we waited for them to look at it.
On 15 April, we finally dropped the caravan off. After three weeks without any contact, we called several times and were told it had not even been inspected yet, as there were two other caravans ahead of ours.
After another two weeks with no communication, I went to see the after-sales manager in person. He assured me the caravan would be repaired that week. Two weeks later, we still had no update. Unable to get anyone to answer the phone, I went back again and was once more told the repairs would be completed that week.
After another two weeks with no communication, I went to see the after-sales manager in person. He assured me the caravan would be repaired that week. Two weeks later, we still had no update. Unable to get anyone to answer the phone, I went back again and was once more told the repairs would be completed that week.
That Wednesday, we received a call saying the caravan was ready for collection. When I asked about the damp reading, I was told it was 45%. I refused to collect it until it had been properly dried out and the stained ceiling panel had been replaced. I was then told that they could not get a replacement panel and would simply paint it instead.
After 11 weeks, we finally got our caravan back.
We subsequently had it serviced, and the findings were extremely concerning:
Cracks in the plastic at several points around the caravan.
Tyres that were over five years old.
A corroded gas pipe.
No trip protection on the electrics. Had Yorkshire Caravans not held our van for 11 weeks this service would have been completed in May. Meaning all this work would have been covered under the warranty.
I contacted Yorkshire Caravans again to raise these issues, but was ignored for weeks.
After eight months of stress and frustration, we have now been told that our warranty has expired and that, although they will carry out the repairs, we will have to pay for them ourselves.
To make matters worse, water is still coming into the caravan, despite being told that the repair was covered by a 12-month guarantee.
We paid £400 for a 12-month warranty, which, based on our experience, has been a complete waste of money. Not only that the 3 months warranty the van came with was cancelled becouse we took the 12 month warranty out.
We are extremely disappointed with the quality of the caravan, the delays, the lack of communication, and the after-sales service we have received. What should have been an enjoyable purchase has turned into months of stress, frustration, and additional expenses
We are extremely disappointed with the quality of the caravan, the delays, the lack of communication, and the after-sales service we have received.
I would strongly urge anyone considering purchasing from Yorkshire Caravans to thoroughly check the condition of the vehicle, understand exactly what the warranty covers, and get all promises in writing before handing over their money.
Our experience has been absolutely dreadful, and we would not choose to buy from this company again.

I needed a replacement rear light cluster for my Bessacarr Motorhome.
Stu was very helpful ensuring I had the correct part & the correct fixings.
The part was dispatched & delivered quickly. It was exactly as described, easily fitted & full working order.

Called in to pick up a battery for our camper. The lady that served us, luckly, knew her stuff. Lovely Amanda pointed us to the correct battery for what we needed. We would have purchased the wrong one otherwise. Had a bit of lunch in the cafe too which was very nice.

Advised by 2 people not to buy a vehicle from Yorkshire Caravans and we chose not to listen. BIG BIG MISTAKE !. We are now around 15 months on from buying a brand new Swift Caravan and still waiting on repairs to damage created when Yorkshire Caravans decide to send Laurel & Hardy in to undertake the initial snagging. These particular repairs we have waited on for around 10 months. These are simple repairs that are 2 cupboard doors and a door frame, damaged when one of the double act breaks a mirror. A mirror i might add that was not an initial snagging item but a perfectly good mirror they removed wrongly and fitted an incorrect sized mirror in its place. This then required removing to fit the correct sized mirror. To be fair to Laurel or Hardy they did clean up the broken glass albeit left us with the blood to wipe off the walls and sink. If you have got this far please watch a youtube video of another couples recent purchase they are called " never enough hoilidays " and its titled " the video we never expected to make" and come to your own conclusions. Our Salesperson Johnny was great and the girl in handover ( sorry forgot your name ) was first class. Its as pity it all goes pot when you have to deal with Warranty and Aftersales. Our conclusion is from our experience, aftersales is shockingly poor that its a deliberate ploy to push you away from using this place other than for purchasing a new Caravan or Motorhome. I could go on further with other issues but i think this gets my message across. One last point. The Cafe is fantastic !

Bought a used swift Challenger recently and can't praise them service enough.
They were very professional and at the same time very friendly.
On handover a fault showed itself which was repaired before I collected the caravan.
The sales manager( Debbie')
who dealt with myself explained fully and made sure I was aware at every part of the sale.
On handover the gentleman who did the handover showed how everything worked and made sure it was actualy doing what it should.
Can't praise the the team enough.
Would recommend this company

Really happy with our new van sold to us by Mick. Although delivery was delayed due to unforeseen circumstances, Stuart & Mike sorted the issue very professionally.
Big thank you to Mel who conducted the handover and answered all our questions brilliantly.
Happy customers … Mr & Mrs A 🏴󠁧󠁢󠁳󠁣󠁴󠁿

Bought a caravan on 18 of July phoned the next day with two faults. They asked for pictures we sent them and now two months later we have nothing sorted out only B S in emails. Would not recommend this place to anyone

Bought our brand new Bailey motorhome from here two years ago. What a fabulous service from the sales team, not the best handover as they hadn’t cleaned it even though they knew we were picking it up that day.
The reason for my post now is that i’m reading all your posts, people who are singing their praises and clearly have not had to deal with the warranty department yet. When you do, god help you! Diabolical service, staff change constantly, told warranty claim had been submitted only to find out 8 weeks later that it hadn’t. We’re two years down the line and have been waiting for 6-8 months now for our warranty work to be done, passed from pillar to post and excuse after excuse. Shoddy service, great at the point of sale until they get your money then they don’t give a stuff. You have been warned!

We are totally new to having a caravan. Decided we wanted a touring van. Initially we were looking at second hand and had viewed a few on autotrader. We went to a few caravan dealerships for a wander around and when we came here it was different. Some sites the vans are all locked, you have to go to the office and tell them the key number then they come with you to look around the caravan. I understand the reasoning behind that but when you are a complete newby you don't know what you want. So when we got to Yotkshire Caravans and all the vans were unlocked so you could go in them without feeling pressured, we were like kids in a candy shop. We could go in and have a good look at the different layouts and decide what would work for us. No pushy sales at all but there were staff around if you needed to ask anything.

We found a couple of new caravans we liked. We then met Scott and he showed us a used version of one of the models as another option. Have to say Scott was really knowledgeable and helpful. He's an experienced caravaner himself and no question was a daft question, he really was able to answer all our questions as well as discuss options like motor movers, supaguard, service plans. We didn't buy the caravan there and then we wanted to think about it. So 2 days later we had decided on one of the new caravans a Bailey Pegasus Brindisi Black Edition 2026. Phoned up paid a deposit. Went back that following weekend to pay full deposit and ask more questions 😆 as well as complete the paperwork. Then arranged handover and collection.

Clive did handover so talked us through everything on the caravan, how it all worked. He has the patience of a saint because we had a lot of questions. We felt comfortable asking him about every aspect we were unsure with and again he was so helpful and knowledgeable.

Scott had given us the discount booklet for purchases from the shop and we needed to buy everything. Ellie and Rachel were really helpful, helping us with our shopping list and again explaining things to us. Then Marcus in the awnings section again really helpful. Showed us the different types air and pole, explained what's included, how to set them up and how they attach to the caravan. We haven't purchased the awning yet but we know the one we want and we will get it from here.

When we were due to take the caravan they had found one of the cushions had a rip in it so they sent that off to Bailey for replacement. They gave us the option to keep the caravan on site until the replacement arrived or take the van home, we opted to leave it there. Again for us that showed excellent customer service they could have let us leave with the van and left us sorting it with Bailey but they didn't.

Overall 10/10 for every department. Scott was absolutely great in the sales team helped us work out what we wanted but never once pushed us into anything and Clive even let us film what he was telling us because we knew we may forget by the time we came to use the caravan.

We would definitely recommend Yorkshire Carvans and already have to my sister who is looking at a motorhome.

Staff were exceptionally friendly, helpful and enthusiastic, no pressure selling, all in all a great experience, Adam really looked after us, we had some good banter right from the off, everything went smoothly from start to finish, handover date is agreed when deposit paid.. Sarah did the handover, she was brilliant, went through all of features and functions, explained in detail how the systems work and gave us great tips both to do and what not to do.. Our motor home Autosleepers Broadway EL is a dream, little faults had all been fixed and it was very clean.. All in all Adam and Sarah did a great job in looking after us.. Thank you Ian and Rose

Visited Yorkshire Caravans & Motorhomes accessories shop today. Served by Amanda who was extremely pleasant, helpful and knowledgeable. A real asset to the team.

A clear and decent offer right from the off, easy communication via Phone or Email, clear and concise information on collection date and a swift transaction of funds into bank account

Good experience overall. Received a fair offer for my motorhome as part ex towards a caravan. After it was inspected they honoured the original offer. The caravan handover was efficient and Clive was extremely helpful. The whole transaction was handled by Peter Utting and I would use them again happily. We had our first trip in the caravan last weekend and the whole family is very happy with it.

We recently sold our caravan to Yorkshire caravans. Got an excellent price from grant and we’re really happy with the whole selling experience. Straight forward and no hassle.

Excellent staff, very knowledgeable and super helpful
Rachel and Toni in shop

Scott and Mell made our experience of trading our caravan for a newer model very easy with great advice and making sure everything ran smoothly,both gents were brilliant.
Well done Yorkshire caravans

We recently bought our first motorhome from Yorkshire Caravans. We had a very pleasant journey from choosing our motorhome to the handover. Steve Johnson and Grant Lees were both exceptionally good in sales and the handover team were too. We would definitely recommend buying from here.
Tom and Julia Fowler

We went looking for a new awning and couldn't have come to a better place..Salesman Dave ia obviously an expert in this department and soon had a awning sussed out to fit our caravan after cross referencing the Internet. He had all the time in the world for us even though it was a busy Sunday afternoon .Thanks very much for a stress free experience.