Yorkshire Caravans & Motorhomes Bewertungen 

723
•
TrustScore 4.5 von 5

4,4

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

We recently purchased a new caravan and we have been very well looked after by Scott. At our first contact, Scott answered some of our questions and then just left us his contact details and there wa... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Visited yorkshire caravans for Motorhome awning advice. We were lucky enough to meet Dave in the Awning department, he assisted us to pick the perfect awning for our motorhome and our needs, full... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I can’t speak for the over all Yorkshire caravans as living down south I have only used their online parts, but recently purchased a pair of Al-Ko side lift brackets from Stu in the parts departmen... Mehr ansehen

Bewertet mit 1 von 5 Sternen

The locking wheel nut was missing from the vehicle we bought as new, we were informed if we purchased one, we would be reimbursed immediately by the sales team. Still waiting after over 7 days to be c... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Wohnmobilhändler

Vom Unternehmen geschrieben

Yorkshire Caravans & Motorhomes is the UK’s oldest and largest independent retailer of Caravans, Motorhomes, Awnings & Leisure accessories.


Kontaktinformationen

4,4

Hervorragend

TrustScore 4.5 von 5

723 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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Hat 98 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

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4,4

Alle Bewertungen

(723)

514 Bewertungen in den letzten 12 Monaten

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Bewertet mit 5 von 5 Sternen

Smooth & Efficient Sale of Vehicle

A clear and decent offer right from the off, easy communication via Phone or Email, clear and concise information on collection date and a swift transaction of funds into bank account

17. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Yorkshire Caravans & Motorhomes

Hi Paul,

We're glad everything was nice and straightforward for you! Thank you for choosing us and taking the time to share your experience.

– Yorkshire Caravans & Motorhomes

Bewertet mit 5 von 5 Sternen

Good experience overall

Good experience overall. Received a fair offer for my motorhome as part ex towards a caravan. After it was inspected they honoured the original offer. The caravan handover was efficient and Clive was extremely helpful. The whole transaction was handled by Peter Utting and I would use them again happily. We had our first trip in the caravan last weekend and the whole family is very happy with it.

10. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Yorkshire Caravans & Motorhomes

Hi Stephen,

It's fab to hear you had a good experience, we're happy that the whole family is enjoying the new caravan! Thank you for choosing us, we wish you many more trips! 😊

– Yorkshire Caravans & Motorhomes

Bewertet mit 5 von 5 Sternen

Caravan sale

We recently sold our caravan to Yorkshire caravans. Got an excellent price from grant and we’re really happy with the whole selling experience. Straight forward and no hassle.

10. September 2026
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Antwort von Yorkshire Caravans & Motorhomes

Hi there,

Glad to hear Grant made selling your caravan so straightforward! Thanks for choosing us and for sharing your experience. 😊

– Yorkshire Caravans & Motorhomes

Bewertet mit 5 von 5 Sternen

Excellent staff

Excellent staff, very knowledgeable and super helpful
Rachel and Toni in shop

15. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Yorkshire Caravans & Motorhomes

Hi Mr Whitworth,

Thank you for the 5-stars! We're glad Rachel and Toni were so helpful!😊

– Yorkshire Caravans & Motorhomes

Bewertet mit 5 von 5 Sternen

Scott and Mell made our experience of…

Scott and Mell made our experience of trading our caravan for a newer model very easy with great advice and making sure everything ran smoothly,both gents were brilliant.
Well done Yorkshire caravans

13. September 2026
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Antwort von Yorkshire Caravans & Motorhomes

Hi Dean,

Lovely to hear Scott and Mel made the whole process so easy for you. Thanks for the kind words, and we’ll make sure they both see this! 😊

– Yorkshire Caravans & Motorhomes

Bewertet mit 5 von 5 Sternen

Our new motorhome

We recently bought our first motorhome from Yorkshire Caravans. We had a very pleasant journey from choosing our motorhome to the handover. Steve Johnson and Grant Lees were both exceptionally good in sales and the handover team were too. We would definitely recommend buying from here.
Tom and Julia Fowler

3. September 2026
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Antwort von Yorkshire Caravans & Motorhomes

Hi Tom and Julia,

It's lovely to hear you had such a good experience. It's fab to hear that Steve, Grant and the handover team all looked after you really well. Thanks for recommending us, and we hope you enjoy your new motorhome! 😊

– Yorkshire Caravans & Motorhomes

Bewertet mit 5 von 5 Sternen

We went looking for a new awning and…

We went looking for a new awning and couldn't have come to a better place..Salesman Dave ia obviously an expert in this department and soon had a awning sussed out to fit our caravan after cross referencing the Internet. He had all the time in the world for us even though it was a busy Sunday afternoon .Thanks very much for a stress free experience.

13. September 2026
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Antwort von Yorkshire Caravans & Motorhomes

Hi Isaacs,

Thank you for your lovely feedback!
Dave really knows his stuff, we're glad he could find the right awning for your caravan and make the whole thing stress-free. Thank you again for sharing 😊.

– Yorkshire Caravans & Motorhomes

Bewertet mit 4 von 5 Sternen

Only 4 stars

Only 4 stars, as I had waited hours for a call back when trying to arrange a viewing, even when I had chased them up. Having phoned (maybe I should have just done this in the first place!) Debbie was very helpful in showing us the van, and making our purchase. I just hope the handover is as good.

12. September 2026
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Antwort von Yorkshire Caravans & Motorhomes

Thank you for the honest feedback. Sorry you had to wait for a call back, but it’s good to hear Debbie was able to help when you got through and made the purchase straightforward. We hope the handover goes just as well! 😊

– Yorkshire Caravans & Motorhomes

Bewertet mit 5 von 5 Sternen

I visited Yorkshire Caravans today to…

I visited Yorkshire Caravans today to collect my caravan from repair. I needed a drill leg winder from the shop and didn't know where to look. I asked the young lady behind the counter who was busy inputting data on her computer. She immediately stopped what she was doing and showed me exactly where I needed to be. She was very polite and I felt valued as a customer. What a fantastic member of staff and a credit to the company.

11. September 2026
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Antwort von Yorkshire Caravans & Motorhomes

Hi Jon,

It’s lovely to hear you felt so well looked after! We’re glad she was able to help you out so quickly. Thank you for your kind words.

– Yorkshire Caravans & Motorhomes

Bewertet mit 5 von 5 Sternen

Friendly knowledge staff

Friendly knowledge staff. Delivered next day👌

10. September 2026
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Antwort von Yorkshire Caravans & Motorhomes

Hi Keith,

Thank you for the kind words! Glad you found the team helpful and that we could get your delivery out to you so quickly. 👌

– Yorkshire Caravans & Motorhomes

Bewertet mit 2 von 5 Sternen

Absolutely dire customer service

Absolutely dire customer service. We finally took the plunge to upgrade to a brand new caravan from Yorkshire Caravans despite having a couple of acquaintances who had had disappointing experiences buying pre owned caravans from them. On arrival to collect our caravan the windows were scratched and the “valet “ standard was appalling (also what a friend of ours experienced). We had to make a further trip to collect once the issues had been resolved and despite emailing management, they couldn’t even be bothered to reply. Two stars as we did end up with a caravan.

25. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Yorkshire Caravans & Motorhomes

Hi Rachel,

We're really sorry to hear you’ve been so disappointed. Our business manager would like to look into what happened, please could you email at charles.proctor@yorkshirecaravans.com and he’ll pick this up with you personally.

- Yorkshire Caravans & Motorhomes

Bewertet mit 1 von 5 Sternen

Shocking service

⭐ 1-STAR REVIEW – VERY DISAPPOINTING EXPERIENCE WITH YORKSHIRE MOTORHOMES
Extremely disappointed with Yorkshire Motorhomes.
We purchased our motorhome from Yorkshire Motorhomes for around £30,000, expecting a safe, roadworthy vehicle and a reasonable level of after-sales service. Unfortunately, our experience has been anything but that.
On 22nd August, while travelling home on the A1/M1 link road, one of the rear passenger-side tyres suffered a blowout. Thankfully, we were able to maintain control of the motorhome and get safely onto the hard shoulder.
What should have been a straightforward wheel change turned into a much more serious problem. The spare wheel had seized underneath the motorhome, and the release cables had to be cut. Even then, the wheel could not be lowered and the entire spare-wheel mechanism had to be removed.
On further inspection, we discovered that all four tyres fitted to the motorhome were C-rated commercial van tyres rather than CP-rated motorhome tyres. This was extremely concerning, particularly given the seriousness of the blowout.
We have now had to pay over £600 ourselves for four replacement tyres and a replacement spare-wheel bracket — costs we feel we should never have had to face after owning the motorhome for only four months.
Unfortunately, this isn't an isolated issue. We have already experienced problems with a missing battery and missing gas pipe, requiring the motorhome to be returned to Yorkshire Motorhomes. We are also still waiting for confirmation that the habitation check was passed.
What is perhaps most disappointing is that despite raising all of these concerns with Yorkshire Motorhomes, absolutely nothing has been resolved. We have been left out of pocket and, more importantly, seriously concerned about the condition and safety of a vehicle we purchased from them.
For a company of this size and reputation, we expected much better customer service and after-sales support.
£30,000 is a lot of money to spend on a motorhome, and we expected to be able to trust that it had been properly checked and supplied with the correct equipment. Instead, four months later, we have spent over £600 putting things right ourselves and are still waiting for issues to be resolved.
This has been an extremely disappointing experience, and based on our experience so far, we would not buy from Yorkshire Motorhomes again.
I would strongly recommend anyone considering purchasing a motorhome from them to carry out their own thorough independent inspection before handing over their money.
The only thing we have had back is a couple of generic not our problem emails. But I'm sure they will copy and paste other stock answer from there other 1 star reviews on here in answer to this review. oh and still haven't got a habitation certificate to say its safe.
Please avoid and spend your money at somewhere who cares

9. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Yorkshire Caravans & Motorhomes

Hi Mr Williamson,

We're really sorry about the blowout and can appreciate how worrying that must have been, especially on the A1/M1 link road. We did apologise to you at the time, and we're genuinely sorry you had to deal with it.

We do just want to clear up a couple of things mentioned in your review. The tyres fitted to the motorhome were C-rated commercial tyres with the correct load ratings for the vehicle. When you raised this with us, we sent you the VOSA guidance confirming that these tyres are suitable for the vehicle and that CP-rated tyres aren't required. The motorhome had also passed a new MOT at an independent garage with no advisories.

Unfortunately, even when a vehicle has the correct tyres, a blowout can still happen. Road debris, potholes or damage to the road can cause a tyre to fail, so the blowout itself doesn't mean the tyres were wrong for the motorhome.

As for the spare-wheel cage, we did offer to have a look at this and repair it for you free of charge. We'd have been happy to sort this, so it's a shame we weren't given the chance to inspect it before you had the work done elsewhere.

The battery and gas pipe mentioned in your review doesn't appear to have been raised with us previously, so we're only aware of those concerns now. We've also informed our aftercare team of the missing habitation report, and requested that they get a copy of this to you.

We appreciate you're unhappy with your experience, and we're sorry it's left you feeling this way. We just wanted to give some context to the points you've raised, rather than give you another generic response.

If there are any outstanding concerns, please don't hesitate to contact us directly and we'd be happy to discuss further.

- Yorkshire Caravans & Motorhomes

Bewertet mit 5 von 5 Sternen

This is a review for David in the…

This is a review for David in the awning department. He was really helpful gave us information we needed and the advice we wanted. He definitely knows what he’s doing . David was really nice to chat to and gave us all the info on the aftercare if we needed it. He is most definitely a credit to Yorkshire Caravans .
Will definitely go back for any new purchase.
Thank you again

10. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Yorkshire Caravans & Motorhomes

Hi Tracey,

Thank you for such a lovely review! We're happy David made your whole experience easy and pleasant. We’ll make sure he sees this - I’m sure he’ll be really pleased! 😊

– Yorkshire Caravans & Motorhomes

Bewertet mit 4 von 5 Sternen

we did have an idea of the type of…

we did have an idea of the type of motorhome/ camper van we were looking for. so in part our visit was about looking at what we had already seen reviews about on you tube. however we did not find what we were looking for on the day of our visit, but we were impressed by the knowledge and friendliness of the sales team.

28. August 2026
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Antwort von Yorkshire Caravans & Motorhomes

Hi Steve,

Thanks for coming to see us! Sorry we didn’t have the right motorhome for you on the day, but we're glad you found the team friendly and knowledgeable. Hopefully we’ll have something that catches your eye next time! 😊

– Yorkshire Caravans & Motorhomes

Bewertet mit 5 von 5 Sternen

Met a very helpful young man called Joe…

Met a very helpful young man called Joe who was polite and very helpful if he wasnt sure he introduced us to someone that could answer our questions nothing was too much for him.

8. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Yorkshire Caravans & Motorhomes

Hi Donna,

Joe sounds like a real credit to the team! Lovely to hear he took the time to help and made sure you got the answers you needed. 😊

– Yorkshire Caravans & Motorhomes

Bewertet mit 2 von 5 Sternen

If buying a used caravan go over it with a fine tooth comb before you buy it

We bought a used caravan from these on 4th June 2026 on getting it home discovered it had a rotten floor in the gas locker and the brakes squealed like mad.we arranged to get it looked at and they required it for up 4 weeks to fix it. Whilst we were waiting for it to go in we went on a short trip in it and found a few more items that needed attention. On the 10th of August it went in for the repairs. They replaced the floor which as good. They took it for a test drive and couldn’t fault the brakes.The brakes work fine it’s the squealing that’s the problem. It also leans to one side but after there workshop looked at it I was assured it was ok ! There was a couple of other little jobs which needed looking at which they checked and said we’re ok ,so we will see. When we took delivery of the caravan it was supposed to have a pre delivery inspection and a damp check but we didn’t have any copies of this. So when I went to collect it these were printed off for me. One of the damp readings was in the caution zone so why wasn’t it investigated. I also found that dates on the copies of the pre delivery sheet and the damp report had a date of December of this year which I thought was a bit strange. On the way home after the repairs the brakes started squealing again and after contacting them they said they work fine. I know they work I can physically hear them working, to which they responded with they may squeak and there’s nothing much you can do about this. So the moral of all this is if you’re buying a caravan from Yorkshire caravans get your magnifying glass out and make sure everything is as it should be including looking at the paperwork before you even consider buying one

7. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Yorkshire Caravans & Motorhomes

Hi David,

I'm sorry you've been left feeling this way.
We're glad the floor in the gas locker was replaced, but do understand that the squealing breaks is frustrating, but brakes can squeak even when they're working perfectly well, so hopefully knowing they've been checked and are working as they should gives you a bit of reassurance. I can also appreciate why the damp reading and the dates on the paperwork have raised questions for you.

I'll pass your review and the points you've raised over to the relevant team so these can be looked into properly, particularly the damp report and paperwork you've mentioned.

I'm sorry that your experience has been more frustrating than it should have been, and thank you for taking the time to explain what has happened.

Yorkshire Caravans & Motorhomes

Bewertet mit 5 von 5 Sternen

Buying a new awning

James was extremely helpful sorting out an awning for us. Very knowledgeable. Gave us the information then left us along to decide with no pressure at all. Definitely would buy from him again.

7. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Yorkshire Caravans & Motorhomes

Hi Brenda,
We're really pleased that James gave you plenty of helpful advice while letting you make the decision without any pressure. Glad he helped you find the right awning, and we’d be happy to see you again! 😊

– Yorkshire Caravans & Motorhomes

Bewertet mit 5 von 5 Sternen

I found the staff extremely helpful…

I found the staff extremely helpful also a shoutout to Mick and Clive who went above and beyond to get me on the road with my new caravan.

6. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Yorkshire Caravans & Motorhomes

Hi there,

Thank you for the kind words! We're glad to hear Mick and Clive went above and beyond to get you on the road. We’ll make sure they know how much you appreciated it. 😊

– Yorkshire Caravans & Motorhomes

Bewertet mit 5 von 5 Sternen

Pete was extremely helpful in helping…

Pete was extremely helpful in helping us purchase are sky link sun canopy and sides. He was very informative. He even went out his way to save the canopy for us untill we collected our caravan. We would highly recommend Pete if you’re looking for an awning /canopy.

4. September 2026
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Antwort von Yorkshire Caravans & Motorhomes

Thank you for the great feedback! Sounds like Pete really went the extra mile to make sure you had everything ready for your new caravan. We really appreciate the recommendation 😊

– Yorkshire Caravans & Motorhomes

Bewertet mit 5 von 5 Sternen

Just had delivered a front window for a…

Just had delivered a front window for a Bailey Platinum 2021 which had been cracked and damaged through a stone hitting it.
Stu sorted this out for me
After looking at buying new would have cost £922
I got this for £150
It was advertised as used
On inspection it really was as good as new
No scratches no faults
Big thanks to all of you

2. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Yorkshire Caravans & Motorhomes

Hi Andy,

Thank you for your review! Great to hear Stu was able to sort this for you and that you got such a good saving. We’ll pass on your thanks to Stu and the team 😊

– Yorkshire Caravans & Motorhomes

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