Yorkshire Caravans & Motorhomes Bewertungen 

723
•
TrustScore 4.5 von 5

4,4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

We recently purchased a new caravan and we have been very well looked after by Scott. At our first contact, Scott answered some of our questions and then just left us his contact details and there wa... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Visited yorkshire caravans for Motorhome awning advice. We were lucky enough to meet Dave in the Awning department, he assisted us to pick the perfect awning for our motorhome and our needs, full... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I can’t speak for the over all Yorkshire caravans as living down south I have only used their online parts, but recently purchased a pair of Al-Ko side lift brackets from Stu in the parts departmen... Mehr ansehen

Bewertet mit 1 von 5 Sternen

The locking wheel nut was missing from the vehicle we bought as new, we were informed if we purchased one, we would be reimbursed immediately by the sales team. Still waiting after over 7 days to be c... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Wohnmobilhändler

Vom Unternehmen geschrieben

Yorkshire Caravans & Motorhomes is the UK’s oldest and largest independent retailer of Caravans, Motorhomes, Awnings & Leisure accessories.


Kontaktinformationen

4,4

Hervorragend

TrustScore 4.5 von 5

723 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 98 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

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4,4

Alle Bewertungen

(723)

515 Bewertungen in den letzten 12 Monaten

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Bewertet mit 5 von 5 Sternen

Very relaxed atmosphere and good advice…

Very relaxed atmosphere and good advice from Scott to help us choose our new caravan. Great handover from Clive. Would definitely recommend this dealership if my experience is their norm.

4. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Yorkshire Caravans & Motorhomes

Hi,
It sounds like you had a really good experience from start to finish! Glad Scott helped you find the right caravan and Clive made the handover nice and easy. We really appreciate the recommendation.

– Yorkshire Caravans & Motorhomes

Bewertet mit 5 von 5 Sternen

Top class service

Ordered some parts for my caravan via Ebay, stu handled my order. A very professional service, the parts were in excellent condition and the delivery was smooth and fast. I will definitely be using this company again.

1. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Yorkshire Caravans & Motorhomes

Hi Gavyn,

Thank you for the review! It's great to hear Stu looked after you and everything arrived quickly and in good condition. We look forward to helping you again!

– Yorkshire Caravans & Motorhomes

Bewertet mit 5 von 5 Sternen

We have recently purchased a VW camper…

We have recently purchased a VW camper and I have to say Lala who sold the van was amazing. So knowledgeable, nothing so too much trouble. She is such an asset.

We then went across to the shop and the high standard of customer service didn’t stop there. We saw Dave C, who went above and beyond. He was so friendly and also extremely knowledgable. Thank you both for such a great experience overall x x

4. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Yorkshire Caravans & Motorhomes

Hi Katie,

Thank you for the lovely review! It sounds like Lala and Dave really looked after you and made the whole experience a great one. We’ll make sure they both see your kind words 😊

– Yorkshire Caravans & Motorhomes

Bewertet mit 5 von 5 Sternen

This is my first caravan purchase Mick…

This is my first caravan purchase Mick was very helpful with the purchase and Clive was informative at the hand over, The Coachman was in superb condition, and the onsite cafe is brilliant, would definitely use Yorkshire Caravans again.

25. August 2026
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Antwort von Yorkshire Caravans & Motorhomes

Hi Stephen,
It's Lovely to hear you enjoyed your first caravan-buying experience! Mick and Clive clearly looked after you, and we’re glad you’re pleased with the Coachman. We’re happy you enjoyed the café too, and we hope to see you again in the future! 😊

– Yorkshire Caravans & Motorhomes

Bewertet mit 5 von 5 Sternen

Positive experience

Yorkshire caravan staff have been absolutely excellent. Big thanks particularly to Mick the salesperson. If you get to deal with him you won’t go far wrong - thanks Mick for everything 👍

3. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Yorkshire Caravans & Motorhomes

Hi Lynda,

Thanks for the great feedback! Sounds like Mick really looked after you. We’ll make sure he gets to see your kind words. 👍

– Yorkshire Caravans & Motorhomes

Bewertet mit 5 von 5 Sternen

Purchase follow up

After committing to the purchase of a new van we had a myriad of questions (based on years of experience).

Grant was extremely good at making sure he understood the question and then getting and answer very quickly.

Hope the post sales support will be as good.

3. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Yorkshire Caravans & Motorhomes

Hi Bob,

Thank you for the feedback! Great to hear Grant was able to answer all those questions and get you the information you needed. We hope the after-sales support is just as good and that you enjoy your new van! 😊

– Yorkshire Caravans & Motorhomes

Bewertet mit 5 von 5 Sternen

Yorkshire Caravans Awnings

Hi, I'd just like to give a big thanks and show my appreciation to Dave (awnings department) for looking after us when deciding on a new full awning. We traded in our Isabella Magnum Etna 340 at a good price (which we also bought previously from there) for the Isabella Capri North. I couldn't be happier with the team there, sometimes the phone rings and rings but leave a message and they get back to you (that just shows how busy they are) the team will help you get there with your choice 👍🏻 5 🌟 🌟🌟🌟🌟 from me.

27. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Yorkshire Caravans & Motorhomes

Hi Glynn.

Thank you for the lovely review! Great to hear Dave helped you find the right awning and that you were happy with the trade-in too. We really appreciate you coming back to us and the 5 stars! ⭐⭐⭐⭐⭐

Enjoy your new Isabella Capri North! 😊

– Yorkshire Caravans & Motorhomes

Bewertet mit 1 von 5 Sternen

Appalling caravan quality, secretive cover-ups, and manipulative sales tactics

We spent nearly £32,000 on what was supposed to be a brand-new caravan at this dealership. Our experience since has revealed a business that lacks both quality control and basic transparency.On our very first trip, we discovered multiple defects that should never exist on a factory-new vehicle, including deep scratches on the windows, terribly "bodged" sealant on the awning rail, and paint bloom on the exterior side panel. Most alarmingly, when we brought it back, the workshop secretively swapped out our mattress without telling us—a move that strongly suggests they were trying to hide a major issue like damp or water ingress from the bad sealant.The deceptive nature of this business became even clearer during our visit. The dealership deliberately took an exhausting six hours just to inspect our old caravan. While waiting, I witnessed a salesman using textbook high-pressure tactics on an elderly couple. He offered them an insultingly low price for their caravan, then claimed he would "speak to the manager" to get them a better deal. I watched him walk straight into an empty office—as the manager wasn’t even on the premises—stand there for a few minutes, and return to falsely claim the manager had approved a higher offer.Seeing how they manipulate vulnerable buyers, combined with the benched repairs and cover-ups on our own £32K caravan, makes it impossible to trust this dealership. Whether you are buying new or trading in, go somewhere else where you will be treated with honesty.

2. November 2025
Bewertung ohne vorherige Einladung
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Antwort von Yorkshire Caravans & Motorhomes

We're really sorry to read about your experience and understand how frustrating this must have been, especially as this was your wife's dream campervan.

We appreciate there have been a number of issues and that you've been disappointed with how things have been handled.

Our Managing Director has asked that we invite you to come in and meet with him to discuss your concerns and go through everything that has happened. Please feel free to contact me directly; courtney.sheppard@yorkshirecaravans.com and I'll arrange a suitable time for you to come in.

We're sorry again that what should have been an exciting purchase has turned into such a frustrating experience.

Bewertet mit 5 von 5 Sternen

Lala was Helpful

Lala was Helpful

2. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Yorkshire Caravans & Motorhomes

Hi Paul,

Thanks for the feedback! We’re glad Lala was able to help and really appreciate you taking the time to leave a review.

– Yorkshire Caravans & Motorhomes

Bewertet mit 5 von 5 Sternen

We purchased a awning for our motorhome…

We purchased a awning for our motorhome James helped us from start to finish by showing us different ones and sizes and thanks to him we had what we were looking for, excellent customer service

1. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Yorkshire Caravans & Motorhomes

Hi Karen,

Thank you for the great review! 😊 It’s brilliant to hear James helped you find the right awning and made the whole process so easy. We’ll make sure he knows how much you appreciated his help.

– Yorkshire Caravans & Motorhomes

Bewertet mit 5 von 5 Sternen

What a great company in particular…

What a great company in particular their parts department Many thanks to Stu for resolving my concern whilst on holiday going above and beyond his duty also thanks to Josh for his help. Your company should be proud of you both.
Many thanks

27. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Yorkshire Caravans & Motorhomes

Hi Philip,

Thank you for the kind words! It's great to hear Stu and Josh were able to help, especially while you were away. We’ll pass this on to them!

– Yorkshire Caravans & Motorhomes

Bewertet mit 5 von 5 Sternen

Great Service from Yorkshire Caravans…

Great Service from Yorkshire Caravans after purchasing a Swift Challenger 580. Would highly recommend! 👍

28. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Yorkshire Caravans & Motorhomes

Hi Craig,

Thank you for the great review! 😊 We’re glad you had a good experience with us and hope you’re enjoying your Swift Challenger 580. Thanks for recommending us! 👍

– Yorkshire Caravans & Motorhomes

Bewertet mit 5 von 5 Sternen

Had an excellent experience with…

Had an excellent experience with Yorkshire Caravans. We first visited on Saturday just to look, and Pete looked after us brilliantly. We came back on Sunday to buy the caravan and an awning. Charlie helpfully confirmed the caravan was still available, and Dave, as always, was very knowledgeable and helpful with the awning. The paperwork was smooth, communication clear, and all three members of staff made us feel really looked after. We’re looking forward to collecting the caravan later next month. Big thanks to Pete, Charlie, and Dave.

30. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Yorkshire Caravans & Motorhomes

Hi Lee,

Thank you for the lovely review! Great to hear Pete, Charlie and Dave all looked after you and made everything nice and straightforward. We’ll pass on your thanks to them. Hope you enjoy the new caravan when you collect it! 😊

– Yorkshire Caravans & Motorhomes

Bewertet mit 5 von 5 Sternen

Fantastic selection of Awnings - Great Staff with extensive knowledge…

We bought our first Motorhome in May and after seeing an ad on facebook we decided to pop down to Yorkshire Caravans to look at Awnings. We didn’t know anything about them and was amazed at the selection on display.
James approached us and asked if we needed any help and we proceeded to pick his brains. He was absolutely fantastic with us and not only answered all our questions with extensive knowledge but advised us what would be the best buy for us. He was kind patient and very friendly and didn’t make us feel like we had to buy anything, there was absolutely no pressure. He gave us the space to have a private chat about everything to make a decision but said he was available if we had any more questions. We bought a Telta life 330 at a fabulous price and because of James we felt we had made a really informative choice. I Would recommend the company to anyone. Also visited their beautiful cafe for cake & coffee.. everything was outstanding. We come from Barnsley and feel the journey was definitely worthwhile.

30. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Yorkshire Caravans & Motorhomes

Hi Susan,

Thank you for the great review! Sounds like James really looked after you and helped you find the right awning without any pressure. We’re glad you felt it was worth the trip from Barnsley! 😊

We really appreciate your support.

– Yorkshire Caravans & Motorhomes

Bewertet mit 5 von 5 Sternen

Went to purchace our first awning .

Went to purchace our first awning and wind break and were looked after by a very nice chap called marcus who took time to shows us around the stock explaining the pros and cons of each type his advise was greatly apreciated we made our purchace,s and he even loaded them into the car for us thankyou marcus we will be back.

30. August 2026
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Antwort von Yorkshire Caravans & Motorhomes

Hi Mark,

Thank you for the great review! Lovely to hear Marcus took the time to help you find the right awning and windbreak. We’ll pass your thanks on to him! 😊

We look forward to seeing you again!

– Yorkshire Caravans & Motorhomes

Bewertet mit 5 von 5 Sternen

The staff were very friendly

The staff were very friendly, Debbie who sold us the caravan was exceptional. The caravan had been cleaned to an amazing standard by Sarah and her team. Would highly recommend Yorkshire Caravans, and there’s a lovely cafe on site too.

30. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Yorkshire Caravans & Motorhomes

Hi Deborah,

Thank you for the lovely review! It's fantastic to hear Debbie looked after you so well and that Sarah and the team did such a great job getting the caravan ready. We really appreciate the recommendation, and glad you enjoyed the café too! 😊

– Yorkshire Caravans & Motorhomes

Bewertet mit 5 von 5 Sternen

We visited Yorkshire Caravans &…

We visited Yorkshire Caravans & Motorhomes today and saw Dave in the awnings department. Dave was very cheerful and approachable and most importantly extremely knowledgeable which was very reassuring. He was able to answer all of our questions, and gave us some great advice, weren’t rushed or pressured at all. We came away confident we’d purchased the right awning for us.

29. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Yorkshire Caravans & Motorhomes

Hi Sue,

Thank you for the kind words! We're happy that Dave was able to answer all your questions and help you choose the right awning. We’ll pass this on to him. 😊

– Yorkshire Caravans & Motorhomes

Bewertet mit 2 von 5 Sternen

Faulty microwave

I wrote a review in June this year about my caravan microwave failing at Easter (early April) and claiming under warranty. We are now nearly 5 months on and this has not been properly resolved. I went several weeks phoning the warranty section and not getting a response to my answerphone messages, then "your model of microwave is no longer made" and " have a look around and see if you can find one". I did look around in April and found a microwave to take in the van, but it is only after having my van serviced (independently) that I found this was exactly the same size as my failed unit. I have fitted this myself. I only took out the warranty on the advice of the salesperson that it was good value for money if anything went wrong. I have to say I have been very disappointed in the service.

29. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Yorkshire Caravans & Motorhomes

Hi Ernest,

We're sorry to hear how disappointed you've been with the way this warranty issue has been handled. We appreciate that nearly five months is a long time to be waiting for something to be resolved, and we're sorry you've had to chase for updates along the way.

We understand your frustration, particularly as you ended up having to find a suitable replacement microwave yourself and fit it into the caravan.

We also appreciate that you took out the warranty expecting it to provide some peace of mind if something went wrong, so we're sorry that your experience has left you feeling let down.

We will be raising this internally with our Aftercare team, as the length of time this has taken and the communication you've experienced are not acceptable.

Thank you for taking the time to share your experience.

Bewertet mit 5 von 5 Sternen

The salesman Dave remembered us from…

The salesman Dave remembered us from last year when we bought ourr awning we wanted an annex he know straight away which we had bought.
Well pleased always friendly

29. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Yorkshire Caravans & Motorhomes

Hi Glenys,

It's lovely to hear Dave remembered you from your last visit and knew exactly what you were looking for! Thanks for coming back to us, and we’re glad you were well looked after again 😊

– Yorkshire Caravans & Motorhomes

Bewertet mit 1 von 5 Sternen

Bought a VW Transporter from YC&C in…

Bought a VW Transporter from YC&C in January. I used them because they claim to be experts and a reputable company. Initially all seemed well until rust began to appear and paint started to flake from rear door. I took van to local body repair shop for quote which came in at £5600 to replace sills , door hinge , respray rear door . Once the work was started further damage was discovered resulting in a further £1000 required.
All this just 5 months after purchase.
I would not use them again and personally do not regard them as experts .

18. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Yorkshire Caravans & Motorhomes

Hi Brian,

We're sorry to hear you're disappointed with the Transporter and the costs you've since incurred. We can understand how frustrating it must be to experience issues with the vehicle within the first year of purchasing it.

The vehicle was viewed and inspected by you before purchase and, while it was with us, there were no known issues with the rust or paintwork that you've since experienced. We appreciate that these problems have arisen after your purchase, but unfortunately we're not able to guarantee the history or longevity of previous paintwork on a used vehicle.

We are disappointed that you didn't contact us when the issues first became apparent. Had you done so, we would have been happy to inspect the vehicle and see what we could do to help, including recommending a repairer who may have been able to offer a more cost-effective solution.

We completely understand your frustration with the unexpected expense, but we do wish we'd been given the opportunity to look into the issues with you before the repairs were arranged.

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