Yorkshire Caravans & Motorhomes Bewertungen 

Was not the best buying experience we had buying a caravan everything was rushed and the handover chap rushed off mid tour to help someone who was driving out and complained of a creaking car "soooo we will wait here then shall we" and to top it off i handed my V5 for a number plate and it came back with coffee stains all over it! Honest to say i wont be buying from here ever again

Update to all !! (that read reviews ) these people have now removed there original Ad for the caravan luckily we have screen shots and time stamped pictures that I sent to my works email stinks of a company trying to cover there tracks . Be less bother and aggro and negative feedback to transfer our money you owe us back Yorkshire caravans if there is anyone that has experience with these cowboys and feels the same we are considering with a few other unhappy customers handing out printed versions of all complaints and trust pilot reviews at the main entrance off there property boundary’s posts your feedback we are now watching this daily and regular we will be in touch

Our experience with Yorkshire Caravans has been extremely disappointing. After a four hour round trip to view a caravan advertised as a 2016 Swift Challenger, we were told by the salesman, Andy, that the caravan did not exist. He then offered us a 2021 Sprite Major SB, which was above our budget, but claimed he had spoken to a manager who agreed to reduce the price.
We were told the caravan had not yet been valeted, which we accepted. However, during our initial viewing we pointed out a hazy sunroof window and were told it was simply dirt from being stored under trees in what they referred to as “the jungle advert stated NO PETS ANDY mentioned we could take a quick look at . the caravan was covered in dog hair. We have dogs ourselves, so this was not a major concern, and we agreed to proceed with a collection date of 19 August 2026.
When we arrived on the agreed date, excited to collect the caravan, we were asked to pay the remaining balance before being allowed to see it or begin the handover. This was justified by staff needing to leave by 5pm, which immediately raised concerns. Once we were finally allowed to view the caravan, my wife discovered two large cracks in the sunroof window—damage that should never have been missed by experienced technicians or during a pre delivery inspection.
We also found a cleaning report inside the caravan detailing mould and other areas requiring significant attention.
After raising all of this, Scott, the second salesman, offered three options to address the cracked sunroof window: – wait 12 weeks for Swift to supply a replacement, – take the caravan and return it later for repair, – or simply apply sealant to the cracks.
Given our statutory rights and short term right to reject a faulty caravan, we refused a repair. Under the Consumer Rights Act 2015, Yorkshire Caravans are obligated to refund all monies paid, including the deposit, as they have failed to supply goods as described and in the agreed condition. This constitutes a breach of contract.
It is also important to note that Scott stated we would receive a full refund. Andy, the original salesman, was on holiday on the day we arrived to collect the caravan and was not present to confirm or discuss the agreement. We shook hands with Scott on the basis of a full refund and left the site.
Despite this, we have now been informed that £2,000 of our money will be withheld because we did not take the caravan. This is money we worked extremely hard to save, and we had already booked holidays and purchased items in preparation for what we believed would be our pride and joy.

We had a great time browsing the sale items, Rachel and Lesley were very helpful

One star is very generous, we were supposed to pick up a brand new 2026 acadia 545, less than 24 hrs before agreed hand over a phone call to say, the tech had come to fill the heating fluid and its leaked all over the floor so the caravan is a write off ( brand new ).
We were told the heating system comes empty and is filled on pdi, we had looked around the caravan a fort night before and there was fluid in the heating system and a date sticker when it was filled at the factory and presumably run up before factory despatch the floor was ok.
Things not adding up if you are looking at SG4SA00C3T2676019 it should written off according to YC.
On top of that we had holidays booked no caravan and fighting to get the£2000 deposit back.
Bunch of cowboys avoid like the plague, nice cafe, have a coffee and walk away.
Iam retired have plenty of time on my hands to tarnish this company any way i can untill i get my deposit back.
Matt allwright is a keen caravaner i'll see if he would like to know more, all you disgruntled people contact rogue traders.

Be careful dealing with this company i brought a caravan on the 18th July it needed a new toilet and the water system looked at.
Emailed and phoned answered the email in the beginning but have not heard from them .
When buying a caravan look around before using this company

We went and bought our first full awning last Thursday and cannot thank Pete enough , he was amazing with us didn’t pressure us in to anything answered all our questions and went above and beyond for us. Thank you Pete we will definitely be returning for anything else we need.

We have been customers with Yorkshire Caravans & Motorhomes since Oct 2025. Our personal experience with the YCM team as always been well above satisfaction with the service received so far. All the people we have met so far have always been professional, experienced and very helpful. We have previously mentioned in a different post about some of the exceptional people within the great team YCM have, Peter & Paul in the caravan sales, Dave in the awning dept, but on this post we wanted also to emphasise more in particular about the professional and customer service from Emma Maud from the warranty dept. What a great lady she is. Nothing is ever a problem. We always found Emma very welcoming, polite and helpful. Since picking up our new caravan back in Dec 25, she has thoroughly dealt with a few of our minor issues from our new Lusso 2 without any delays. It is really satisfying for a customer to know that they will always find the help and support when needed the most, and in total confidence we can say that’s what we have always experienced and received from Emma Maud. Big thank you to her from us…

Went to buy a campervan but ended up with a mobile home due to helpful and knowledgeable staff, no pressure to buy and left to look in your own time, when staff asked they were very helpful, process of buying was easy, excellent cafe to use while we discussed with family on buying options, handover at time was good and came away very happy

Great service throughout by Peter in sales who was knowledgeable throughout and sourced the van when we couldn’t and Andy for the handover process who explained everything to us newbies.

A great company to deal with and cant recommend them highly enough.

We recently bought our new caravan from here, Our salesman Mick was absolutely great he walked us through the whole process and made every thing crystal clear, From buying the van to the hand over. On the day of the hand over we were greated by the lovely lady on reception who was happy to help with arranging our storage requirements, and Mel gave us a full run through of the caravan showing us absolutely everything from lighting to the motor mover. A massive thankyou to Mick and all the team for making the whole experience an absolute joy.

Mick Broadhead, the salesman who helped us to select a suitable caravan, was knowledgeable and helpful. He spent a lot of time with us so we could really explore the choices.

Excellent service from Dave Chambers! We went in unsure of exactly what we needed, but Dave was extremely patient, knowledgeable and helpful throughout, making the whole experience so easy.

I would definitely recommend Dave and would specifically ask for him again if visiting. I’ve already recommended him to friends of ours! Highly recommended. ⭐⭐⭐⭐⭐

Debbie has been fantastic from start to finish, twice, and ensured a great experience. She is also a really nice person to boot, which is a real asset when in a selling environment. A true asset to the company!! Shout out to Mel to, who was excellent on handover and walked us through the entire set up process. Top marks!

Spent hours trawling the internet for an air awning and should have just rung Dave in the awning department at Yorkshire Caravans.
He was so helpful over the telephone explaining everything and putting us right on what to buy.
Dave went above and beyond what we expected thank you Dave

We needed advice on a sun canopy to complement our existing awning.
Pete Nicholson was available to help us and gave us a tour of everything that was suitable for our needs.
He also pointed out the pro’s and cons of each one.
Never did we feel pressure to purchase, however we did so and that decision was taken solely by the fact that Pete was so knowledgeable and helpful.
We have now used the new Isabella canopy this week and have no regrets.
Great purchase from a great guy and a company that seems to cater everyone’s needs.
Well done.

Not a great start as no one got back to me in the awning department after leaving my number. Eventually, managed to speak to James who was helpful, but the day of purchase we were helped by Dave who was very clued up in the Isabella awnings department. He was friendly and enthusiastic and helped us purchase our first ever Isabella awning. Lovely service
Down side it was one of the hottest days of the year and there were no fans for customers in the office and the smallest ever for Dave.

Spent a great deal of money on a used motorhome .Found a few faults a couple of days afterwards.It's now been 1 month, we haven't been able to use it and despite constant communication still at loggerheads.
They claim that a 2 inch piece missing out of a panoramic rooflight is purely cosmetic and as long as it doesn' t leak is acceptable.After 1 month I have no invoice ,no copy of the habitation report ,and no evidence of cambelt change and oil service.I have been told by the so called aftercare department that now they are prepared to water test it and if it doesn't leak it is deemed acceptable.
Despite the fact we love the van it now seems the only route left is to insist on a full refund.I would not recommend anybody to this company.

Yorkshire Caravans excelled again, This was our 3rd unit from them and we travel over 3 hours as we know they are the best and they never disappoint, Steve Younge and his Motorhome team were great, we are really particular on every detail and they ensure all are met with professionalism and honesty. Thanks again and see you when we are ready for the next one!

I rang to enquire about a Sun canopy spoke with Pete who checked if the item was in stock he gave me the price and we proceeded to make the purchase. The aforementioned item was delivered to me within 20hrs ,many thanks to Pete (YC) and delivery driver Simon (DPD).
FIRST CLASS SERVICE