Yorkshire Caravans & Motorhomes Bewertungen 

I rang to enquire about a Sun canopy spoke with Pete who checked if the item was in stock he gave me the price and we proceeded to make the purchase. The aforementioned item was delivered to me within 20hrs ,many thanks to Pete (YC) and delivery driver Simon (DPD).
FIRST CLASS SERVICE

A huge thank you to Toni in the Leisure Shop and Pete in the Awning Department. You both helped us tremendously with our purchases and advice.

It was a very difficult day for us both and your kindness and support meant a great deal to us.

my caravan had some damage to the offside panel at the front dent and scratches had to have filled re-sprayed and all new decals on the offside its as if you can not see the damage and you can not see the repair 10 out of 10 so if you need panel repair contact Yorkshire caravans

Thank you so much

Very fast response and very friendly

I so wish I’d have read the reviews on here before purchasing from this place!!

Here goes!
We bought a brand new Bailey B64 from Yorkshire Caravans and Motorhomes. We part exchanged our motorhome and took it in on 16th April as agreed. We were told when we got there that there was a slight delay in collecting our new van which should have been on 23rd April. Then radio silence, we had to chase and chase updates by email and phone and they just kept blaming the DVLA for the registration documents. We were told our motorhome wouldn’t be sold until we were happy with the part exchange. Wrong!! It appeared for sale at Brownhills and we hadn’t had either our new van or the balance they owed us for the part exchange.
We finally got a registration plate number from them and eventually a date to collect of 18th May. By this point we’d had to cancel bookings we had planned and they’d had ours for a month (which was now not ours as they had sold it).

Collection day, insurance sorted, tracker added, we arrive to find the number plate is not the one we were emailed. They insisted it was correct even when I showed them the email. Phone call to the insurance company to change it before we could drive away. We then discovered once at home that the carpets weren’t in it. A week or so later the V5 arrives with the original number plate on it! Several emails, phone calls one department blaming another. We then had a package arrive with a new number plate to match the V5. Then, me enraged on the phone (I’m normally very calm), phone the insurance company again to change it back to the original one.

Upon cleaning the pop top ( we’d been away in between so took time to get to it) we noticed bubbles in the paintwork, also the inner roof of the pop top had come away on one end. Email with photo of the bubbles to motorhome sales on 20th July, nothing. I phoned to chase on 29th July, you need to send to after sales and we’ll come back to you. Nothing!! 10th August left a message with after sales to call me, nothing. Phoned again and spoke to Reception in desperation (I have to say a lovely lady). She said she would email the supervisor and the manager to contact me. You guessed it NOTHING!! We’re now in a position where we are going to get legal advice and totally disgusted with the whole experience.

AVOID LIKE THE PLAGUE!!

Spoke to Dave in the awning department, and he couldn't be more helpful in sorting us out with our extra awning stuff . Really recommend going here as they are so helpful .

Bought a new awning, which while away had a few problems with the fit. Called Yorkshire Caravans gave us advice on what to do and if that didn’t work out bring it back.
Returned awning and was soon sorted out straight away with different style. Thanks to Dave

Happy with Yorkshire Caravans of Bawtry especially with Emma in the warranty department,
Who has helped me sort out the warranty issues on our Swift Caravan?

I understand it can be a thankless job at times, with all the problems this lady must have to deal with on a daily basis, but with all due respect and fair play to her she seems to deal with it all professionally and efficiently.
However the same cannot be said about Swift Caravans who thinks it’s perfectly acceptable for people to run backwards and forwards with their caravans for repairs, with no interest about the inconvenience and cost in time and money? I’m talking Panoramic Window Cracking Which they knew about, but still decided to carry on manufacturing and sending them out and not tell anyone, which they cleverly labelled warranty issue! Which it is not, it's a Swift manufacturer issue.
It really is a National Scandal, and has for their 10 year Smart body guarantee, (And Yes you will need it) Because after over 60 years they still cannot make a back panel correctly, again ours cracked, Not even 12 months old, But hey, swift don’t care, just keep taking it back again and again and again….“Taking their customers for fools” Nothing Smart in that Swift...

Purchased an awning from Pete, he was very friendly, very informative and really helpful.

As ever, Emma in Warranty has done a great job in completing our claim with a positive customer focussed approach. Thanks also for liaising with Panelworks to get the caravan paintwork sorted. Can recommend the team.

Liam your sales agent has been exceptional helpful giving a step by step consise guide to a perfect hand over for our new Motorhome. I would like to thank him and your team for all their help. Liam is a credit to your company.

We recently purchased a 2026 coachman vip 520 which we collected 2 days ago. Johnny was our sales exec. We were very happy with the part ex price for our swift. The handover was performed by Mel who let us take our time making sure everything was just so before we left, including getting the valeters to go back around it in places.
We called back in unannounced with the new van today after noticing the awning channel was blocked with silicone. The lovely johnny was on it straightaway and got 1 of the tech guys to remove this as we were going away the next day. He also sorted out another couple of little niggles for us whike we waited. Top class service from all we have dealt with including Pete and Dave in the awning shop who were very patient with us while we chose an awning.
Massive thank you to all. Looking forward to making memories in our new caravan.

Needed new A frame cover for our caravan. Stu was so helpful in sorting for us. Prompt replies to my messages. Next day delivery on our parcel. Very well wrapped too! Would definitely use and delighted to recommend !

My dealings with Grant Lees were first rate. He is experienced, courteous, helpful, knowledgeable and guided me smoothly through the process of selling my Motorhome. At all times he was efficient and never pushy. I would happily recommend him to you if you are buying or selling a Motorhome. The only negative if there is one …. is the obvious one,that he may not value your van at as much money as you do!!

Very helpful from the start grant has kept us informed of everything, we’ve dealt with a few companies in the motorhome world and found Yorkshire caravans and motorhomes to be the best, very happy with our purchase

I bought Bailey unicorn Valencia 2018 June 11th 2025( last year) I have taken 2 years warranty out. This February when I went to the caravan after a couple of months the bottom part of the panel was coming away. I and them they advised take a photo and show us. We did this and actually went in to show them. Lady said oh I know chat this is and booked us in for March. They rang and said it isn’t damp it is just cosmetic. And apparently the water goes straight down and out. I said I wanted confirmation. So the said well we will check it. They said they had found damp over the bear side wheel arch but couldn’t repair it until after Easter . They had already had caravan 3weeks. So we fetched it home and took it back Easter Tuesday. They said it had been repaired we fetched it back. I sent an email for confirmation no more damp. They didn’t respond. I do still have it. I couldn’t get it out of my head . Last weekend I had it independent check. There was damp at the front , at the shower and guess what at the back . The water doesn’t run straight out it is sealed at the bottom! Also on the other wheel arch too which read 25. He showed all this to my husband. Also the AD blue for the heating should have all been changed to pink years ago ( but hadn’t)
This experience has totally upset me I don’t want to caravan anymore and I certainly don’t want anything to do with this company. The reply I had is not true you didn’t reveal the back panel. . I can prove the photos I have. I brought it In for the back panel to be prepared that was not repaired I was told it was cosmetic. What about the 2 years warranty I paid to cover.! It was only asking for a letter that you looked further into it ( not far enough) 8 months was from buying it but I did pay for the 2 year warranty which gives me 16months left ! You put back on the bottom corners you said !m which I didn’t bring it in for abd the wheel arch on bead side. Please as my email correctly before commenting.

Needed a part for my caravan. Stu Windsor in parts sorted it. Great service. Wouldn't hesitate to use again.

Don't waste your time and money ordering online accessories from these. My order was cancelled next day, despite the website saying the item was in stock. I was sent no notification of this, I had to chase them and eventually got a response from my third email. I must now wait 3-5 working days for my refund, meaning I go on holiday without the purchased item, and £60 lighter! Absolute shysters!

Great service from Scott, Mel and the rest of the team at Yorkshire Caravans. I would definitely recommend them.

Excellent service went above and beyond to source the part we required and post off to me. Highly recommended. Thank you