I have increased my review from 2 stars to 3. Zapmap did resolve my issue however required me as part of their resolution offered to edit/delete my previous review. That’s just down right wr... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I never go off on my travels without using Zapmap to plan my charging stops . As a CHAdeMO user I need to know what my options are and whether they are working . I have the filters on to look at t... Mehr ansehen
I charge my car at home normally but if i need to charge away from home Zapmap is my go to app. Easy to use, gives me all the information i need. This charge was in Plymouth, i used my Zapmap card whi... Mehr ansehen
I've been driving EV's for over a decade now and Zap map is my trusted source for charging information. It is also always improving and if I had any grips it would be the users. As feedback is so impo... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Zapmap is the go-to app for EV drivers, helping you find and pay for public charging with confidence. Download the app for a comprehensive UK charge point map, simple cross-network payment at thousands of charge points nationwide, and a powerful range of filters to personalise your experience.
Kontaktinformationen
Vereinigtes Königreich
- zap-map.com
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Das haben sich andere Leute angesehen
Good app
My experience with zap-map app is very good. I am not using any of the paid features hence can't comment on those. However, especially when i drove in continental Europe earlier, it helped me a lot. I am using zap-map in combination with two other apps to find best routes, to see chargers' real-time status and availabilitiy. It is always good to double-check. One of my favorite apps.
Excellent customer service experience
Was provided a promo code by the lease company, which didn’t work, got in touch with zap map direct and they assisted with how to claim the code, when this didn’t work, provided a new code, which worked straight away.
Yet to use the app in earnest, however, customer service so far has been great
Winter motoring EV Range
Winter motoring with an EV means the battery becomes less efficient. ZAP Map puts in an average range for calculating where to charge. I wanted to change this to reflect winter conditions. Emailed Zap map and Ryan told me how to change it. Great service.
Zap Map
This site through the app is excellent. The weekly emails provide fantastic updates on the EV front, increase in public charging points, various surveys and policy changes.
For anyone with an electric vehicle it is a must have app.
The route planner is very useful when…
The route planner is very useful when planning a long trip. The maps now show the latest new EVPs and is easy to use
Over Charging Loyal Customers
I very rarely write a review, on this occasions I really want to warn other potential customers…
This morning I had notification from Apple that my subscription to Zapmap will expire early next month. At £49.99 I decided not to renew and duly cancelled. I was then offered a Premium subscription (which I had just cancelled) for £29.99. I must say I was somewhat shocked to realise that Zapmap must be making a large amount of money from the rollover subscriptions of loyal customers. This feels like a really bad practice!!!
Don’t bother
I’ve tried plenty of times over the last months to get my public podpoint charger on zap map with no luck !
I dont bother anymore they are a waste of time.
I was advised to use Zap map when i…
I was advised to use Zap map when i purchased our BMW I3 (3 yrs ago ) and never looked back . We have been all over the UK and always use it to plan both out and return Journey. Not only does it give me the good areas also lets me see were i need to think . takes all the worry and stress from our journey . And it is always looking for ways to improve . Awsome
Clunky and not intuitive
Whilst Zap-Map may be good at locating charge points, its downside is that it misses some very basic functionality. When inputting a longer journey for example, it never takes account of the fact that you will most likely need to charge your car for the return leg! So it will tell you that you have enough charge for your vehicle to get you to your destination 200 miles away, but it should allow you to select a return route too. That way you can decide if you want to charge towards the end of your 1st leg so you can be charged again for your return leg. The other annoyance is when it programs in your charge point but doesn’t show the postcode of the charging station, so you can’t program your satnav to get there! Please look to make some basic changes to the user experience before the competition overtakes you.
Great little app for EV driving and…
Great little app for EV driving and charging - would have been lost without ZapMAp on a trip up north! Showed me all the charge points nearby and available to use and loads of info.
Comparing EV and Petrol vehicles
I was comparing EV and Petrol vehicle economies and if I take one example, they had inflated the Vectra 200PS Petrol from its usual 37-39mpg to 26.5mpg to exaggerate the cost saving a comparable EV will produce! Complete nonsense and nothing correlated with manufacturer or actual figures so don't believe any of the saving predictions!! Go do your own simple maths!
Zap-Map’s Zap-Pay service is unclear, and service is poor
Zap-Map is a useful resource for finding charging points for electric vehicles. I’ve used its payment services just three times, and each time it uses preauthorisation (taking a nominal amount before it is reversed a few days later). I had some issues with the second charge, and undeterred used Zap-Pay a third time recently. I was charged correctly, but a large second payment was taken about an hour later. This remained pending for weeks. I found Zap-Map’s customer service correspondence unreliable. Instead of helping to resolve the issue, it seemed intent on attributing blame to my bank. My bank sorted the issue for me, as it explained what had occurred and was extremely helpful throughout correspondence. While the problem may or may not have been Zap-Map’s doing, the process is clunky, unclear, and subsequent help is less than helpful. I’ve decided not to use the Zap-Pay service because of this.
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