I was surprised at how easy it was to get my car insured and the members of staff I spoke with explained things in clear understandable terms. The staff was very professional and patient all throug... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I took out insurance in May 2026 and it was cancelled by the company 30 days later, They have arranged a refund that is £200 LESS than I was originally charged. This is sharp practice and it needs... Mehr ansehen
Unternehmen hat geantwortet
Found Zenith through Go Compare and they offered a really decent price compared to other providers + I added no claims discount protection and guaranteed replacement car add-ons as it was worth it... Mehr ansehen
Unternehmen hat geantwortet
Wish I had read the reviews before I went with Zenith. One side of the company has no clue what the other side is doing! Sent documents 3 times before they were finally excepted, got a letter to prove... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Zenith Insurance specialises in providing pet, car and van insurance, and we provide all the essentials plus a choice of optional extras meaning you only pay for what you need
Kontaktinformationen
Fusion House, Katharine Way, Bretton, PE3 8BG, Peterborough, Vereinigtes Königreich
- social@zenithinsurance-bisl.co.uk
- zenith-insure.com
4,1
Gut
9034 Bewertungen
Bittet Kunden um Bewertungen
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Antwort von Zenith Insurance
Hi James,
Thank you for taking the time to leave us a review! We're delighted to hear that you found it easy to arrange your car insurance cover with us.
Thanks, Rachael
Terrible
Terrible, trivial emails sent despite previous answers by email. Moreover, important emails from me unanswered. I don’t even know if I’m insured today (old insurance expired).
9. Juli 2026
Antwort von Zenith Insurance
Hi Barrie,
Thank you for your feedback. We're sorry to hear about your experience and understand how frustrating this situation must have been, especially regarding your insurance cover and the lack of timely communication.
We appreciate you bringing this to our attention. Our team will be in touch with you shortly to discuss your concerns, clarify your insurance status, and work towards resolving the issues you've raised.
Vicky
Great service and easy online access.
4. Juni 2026
Antwort von Zenith Insurance
Hi Bruce,
Thank you for taking the time to leave us a review. We're delighted to hear that you received great service and found our online access easy to use. We really appreciate your kind feedback.
Rachel
Antwort von Zenith Insurance
Hi Elliot,
Thank you for taking the time to leave your five-star review!
Vicky
Bad company .
14. Juni 2026
Antwort von Zenith Insurance
Hi Rafael,
Thank you for taking the time to leave your feedback. I am very sorry that you were not happy with your experience with us.
When a policy is issued, validation checks are performed against the details provided to ensure the information held on the policy is accurate. We understand that these checks may have caused frustration, and we are very sorry that this has led to a negative experience.
We value all customer feedback and appreciate you sharing your concerns. Your comments will be reviewed by the relevant team as we continue to look for ways to improve our service.
Vicky
I don't even want to give 1* but I have…
I don't even want to give 1* but I have to to write a review.I have only been with zenith for 1 month.I got a letter asking me to send my documents over in June,which I did on the 14th June.On Wednesday the 1st July I recieved a letter saying my insurance will be cancelled on the 3rd of July.I rung them up on the 1st July and told the guy I sent them on the 14th of June,he said oh yes I can see that but can you send them again,so I sent them on Wednesday the 1st of July and on Sunday I woke up to a text and email telling me my insurance has been cancelled.Couldnt ring them as they was closed on sunday,so rung them this morning at 8am to be kept on hold 3 times for 10 minutes and on the call for 45 minutes,to then be told I need to ring back at 9am,I was late for work so couldn't ring them till 2pm...I rung at 2 pm today & I was on the phone for 40 minutes,put on hold twice with the lady and then told they still haven't got my documents so I need to resend them & ring back tommorow.Absolutly distgusting how they think they can treat people like this.Its really stressed me out and I've had no car for work and school & wont have tomorrow too.Ive tried to resend my documents today and tonight but the email address can not be found.Do not go with this company it's awful and would not recommend.So when I ring up tommorow they will tell me they haven't recieved my documents again as apparently the email address cannot be found.Absolutly distgusting company
6. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Zenith Insurance
Hi Sarah,
Thank you for bringing this to our attention. We're sorry to hear about your experience and appreciate how frustrating this situation must have been.
We'd like the opportunity to investigate what happened with your documents and the cancellation of your policy. Please email your full name, policy number, and a copy of your review to social@zenithinsurance-bisl.co.uk, and our team will look into this for you as quickly as possible.
We look forward to hearing from you so we can review your case.
Rachel
Top service
26. Juni 2026
Antwort von Zenith Insurance
Hello,
Thank you for your excellent feedback!
We're delighted to hear you received top service. We appreciate you taking the time to share your experience and thank you for choosing Zenith Insurance.
Thanks Laura
Antwort von Zenith Insurance
Hi Aleksander,
Thanks for taking the time to share your feedback. It is great to hear that you found the process so easy and understandable.
Leanne
Not had the full experience of Zenith…
Not had the full experience of Zenith as I’ve only just started with them, but it all went really well setting it up and I’m happy so far
29. Mai 2026
Antwort von Zenith Insurance
Hi Jane,
Thank you for your 5 star review and feedback. It is great to hear that setting up your policy went so smoothly and that you are happy with everything so far.
Leanne
I have been asked for impossible…
I have been asked for impossible documents regards past claims and stressed me out, I wish I never selected zenith for my car insurance
1. Juli 2026
Antwort von Zenith Insurance
Hi Adam,
I so sorry to hear that you are feeling stressed out by this. We never want our customers to feel this way.
We want to look into this for you and see what we can do to make things easier. We will be in touch with you to see how we can help.
Leanne
Easy to navigate
Easy to navigate, answer the questions and payments. Good value for money.
1. Juli 2026
Antwort von Zenith Insurance
Hi Roslyn,
Thank you for the great feedback!
We are delighted to hear that you found our website easy to navigate, from answering the initial questions right through to making your payment.
Leanne
Antwort von Zenith Insurance
Hi Jason,
Thank you so much for the fantastic recommendation!
We are delighted to hear that your experience was easy, quick, and very affordable.
Leanne
Customer service explained and answered…
Customer service explained and answered all the questions I had. He was polite, friendly and professional.
I was more than happy with my quote. Would definitely recommend to family and friends. Thank you for your service.
24. Juni 2026
Antwort von Zenith Insurance
Hi,
Thank you so much for leaving such a lovely review. We are thrilled to hear you had a great experience with us.
It is wonderful to know our team member was polite, friendly, and answered all your questions clearly. We are also delighted that you were happy with your quote and would recommend us to your family and friends.
Leanne
Antwort von Zenith Insurance
Hi Lulian,
Thank you for your 5 star review and feedback. We are delighted to hear that your experience was quick, easy, and completed at a fair price.
Leanne
You guys gave me a peace of mind I'm…
You guys gave me a peace of mind I'm now not panicking when time for paying insurance comes
26. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Zenith Insurance
Hi,
Thank you for your 5 star review and feedback. We are incredibly glad to hear that we have given you peace of mind, and that you no longer feel stressed or panicked when it comes to paying for your insurance.
Leanne
Antwort von Zenith Insurance
Hi,
Thank you for your 5 star review and feedback. It's great to hear that you had such a positive experience with us.
Leanne
Great Price and easy to set up
26. Juni 2026
Antwort von Zenith Insurance
Hi Brandon,
Thank you for your 5 star review and feedback. It's great to hear that you got a great price and found the process so easy to set up.
Leanne
Cost of matched cover
23. Juni 2026
Antwort von Zenith Insurance
Hi james,
Thank you for taking the time to leave us your review!
Vicky
Antwort von Zenith Insurance
Hi, Manpreet,
Thank you for your feedback. We're sorry to hear that you feel this way.
We’ve looked into this and, at present, we’re unable to see any previous attempts to contact us regarding your concerns. We’d really like the opportunity to understand what happened and see how we can help.
We’ll be reaching out to you directly to discuss your experience and do what we can to assist.
Vicky
I have taken car policy with zenith…
I have taken car policy with zenith insurance in May and in June they cancelled my insurance stating that they have not received my documents which I have sent to them twice on they're email, we I've called them to find out what the issue is, they said that they haven't received any of my documents through they're email that they have provided me with, I've been on the phone with them to rezolv this issue with no success, I've asked to have my deposit back and they've asked me to pay for another month although the insurance was cancelled with no refund from them whatsoever, I have never come across an insurance company this inapt to resolve a problem all they ask is money, please stay clear of this insurance company, they rob people of they're money.
3. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Zenith Insurance
Hi Alin,
Thanks for taking the time to share your experience — we’re really sorry to hear how frustrating this has been for you!
At Zenith Insurance, we understand how concerning it is when documents are said to be sent but not received, and when communication breaks down like this. That’s not the level of service we aim to provide.
We’re not able to comment on individual account decisions here, but we would really like the opportunity to look into what’s happened in your case and see if there’s anything we can help clarify or support you with. If you can please email your policy details over to us at social@zenithinsurance-bisl.co.uk and we’ll make sure this is reviewed properly.
We appreciate you raising this, and we’re sorry again for the frustration caused.
Thanks Laura
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