I was surprised at how easy it was to get my car insured and the members of staff I spoke with explained things in clear understandable terms. The staff was very professional and patient all throug... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I took out insurance in May 2026 and it was cancelled by the company 30 days later, They have arranged a refund that is £200 LESS than I was originally charged. This is sharp practice and it needs... Mehr ansehen
Unternehmen hat geantwortet
Found Zenith through Go Compare and they offered a really decent price compared to other providers + I added no claims discount protection and guaranteed replacement car add-ons as it was worth it... Mehr ansehen
Unternehmen hat geantwortet
Wish I had read the reviews before I went with Zenith. One side of the company has no clue what the other side is doing! Sent documents 3 times before they were finally excepted, got a letter to prove... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Zenith Insurance specialises in providing pet, car and van insurance, and we provide all the essentials plus a choice of optional extras meaning you only pay for what you need
Kontaktinformationen
Fusion House, Katharine Way, Bretton, PE3 8BG, Peterborough, Vereinigtes Königreich
- social@zenithinsurance-bisl.co.uk
- zenith-insure.com
4,1
Gut
9034 Bewertungen
Bittet Kunden um Bewertungen
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Beware of this company
Beware of this company, my 87 year old mum had a policy with them who passed away in March, 3 months on Mum has still not been paid out, their excuse being “we need 24 working days to review it” my mum had had to borrow the money for Dads funeral, the way she had been treated is shocking, as if it want bad enough losing her husband of 64 years
21. März 2026
Bewertung ohne vorherige Einladung
Antwort von Zenith Insurance
Hi,
Thank you for taking the time to share your feedback. We are very sorry to hear about your family's loss and appreciate how difficult this period must be for your mum and your family.
We are concerned to read about your experience and would like the opportunity to look into this matter further. Please could you email her policy details to social@zenithinsurance-bisl.co.uk and our team will review the situation as a priority and provide an update as soon as possible.
We understand how important it is that policies are handled sensitively and efficiently, and we would welcome the chance to investigate what has happened here.
Our sincere condolences to your mum and your family at this difficult time.
Kirsty
Competitive quote and relatively…
Competitive quote and relatively painless application although the constant reminders of potentially incorrect information and the impact on insurance provision made me feel uncomfortable.
27. Mai 2026
Antwort von Zenith Insurance
Hi Paul,
Thank you for taking the time to leave your honest review! I am sorry if you find the correct information warnings uncomfortable, this is simply to get people to check the information provided and to avoid disappointment later if changes need to be made which can cause a change in premium.
Vicky
Rang up to ask for car renewal price
Rang up to ask for car renewal price, the chap was based in South Africa and couldn't understand I wanted renewal price just repeated what I currently pay and it was 3rd party I asked speak.someone else got passed over and they did the same thing they put me on hold then phone went dead. They really need to change their call centre staff god forbid you wanted to claim for an accident! Anyway I found someone where else got 10 quid more and I renewed they lost my business.
31. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Zenith Insurance
Hi Huck,
Thank you for your feedback. We're sorry to hear about your experience and that we were unable to provide the level of service you expected when discussing your renewal.
We understand how frustrating it must have been to have difficulty obtaining the information you needed and for the call to be disconnected. Your comments regarding communication and customer service have been noted and will be shared with the relevant team.
We're disappointed to have lost your business and appreciate you taking the time to share your experience.
Vicky
Antwort von Zenith Insurance
Hi,
Thank you for your five-star review!
Vicky
Antwort von Zenith Insurance
Hey S K,
Thank you for taking the time to leave us a great 5 star review. Welcome to Zenith Insurance.
Rachel
Antwort von Zenith Insurance
Hi D I,
Thank you for your 5 star review. Its brilliant to see you found our service helpful.
Rachel
Competitive
Used Compare site and found Zenith covered my requirements at a competitive rate. Easy to set up and access. Not yet effective, therefore, cannot comment on service, should I need to make a claim.
29. Mai 2026
Antwort von Zenith Insurance
Hi Mr Wall,
Thank you for taking the time to leave us your great 5 star review. Welcome to Zenith Insurance.
Rachel
Antwort von Zenith Insurance
Hi Kieran,
It's fantastic to hear you found our service was brilliant!
Kirsty
Didn’t take long for the quote paid and…
Didn’t take long for the quote paid and got my documents through straight away
17. Mai 2026
Antwort von Zenith Insurance
Hi Angela,
I'm pleased to hear you received your documents straight away!
Kirsty
very helpful
28. Mai 2026
Antwort von Zenith Insurance
Hi S W,
Thanks for the great 5 star review!
Kirsty
Excellent availability for the booking was…
Your availability for the booking was exceptional and your pricing was extremely competitive.
16. Mai 2026
Antwort von Zenith Insurance
Hi Brett,
Thank you for taking the time to leave your review and feedback with ourselves!
Kirsty
Antwort von Zenith Insurance
Hi Sardar,
Thank you for your five-star review!
Vicky
Top class service made my insurance…
Top class service made my insurance switch seamlessly
7. Mai 2026
Antwort von Zenith Insurance
Hi Brian,
Thank you for your five-star review!
Welcome to Zenith Insurance.
Vicky
Good insurance company and I would…
Good insurance company and I would recommend it everyone
27. Mai 2026
Antwort von Zenith Insurance
Hi,
Thank you for taking the time to leave us your five-star review!
Vicky
Good service price is correct whats…
Good service price is correct whats other providers offered me
26. Mai 2026
Antwort von Zenith Insurance
Hi Rajeshkumar,
It's fantastic to hear you found our service good!
Kirsty
Antwort von Zenith Insurance
Hi H P,
Thanks for taking the time to leave your review and feedback with ourselves!
Kirsty
Easy to use website
Easy to use website, all correspondence has been friendly and helpful
19. Mai 2026
Antwort von Zenith Insurance
Hello,
It's brilliant to hear you are happy with our friendly and helpful approach to insurance!
Thanks, Rachael
First shoot than ask questions…
First shoot than ask questions insurance company
I have plenty of clean history with various companies inserted the data for my new purchase and paid in full only to discover that 2 days later the policy was cancelled 😞 for supposedly misinformation inserted
No call no message
Just an email that got into my spam inbox
And I’m the one driving like an idiotic uninsured on the road. Thanks a lot to “Zenith “
12. Mai 2026
Antwort von Zenith Insurance
Hi Klodjan,
I'm sorry to hear you were unhappy with the cancellation of your policy. I have passed your concerns over to our complaints team to investigate further for you.
Kirsty
Antwort von Zenith Insurance
Hi Hamidreza,
Thanks for the excellent 5 star review and feedback!
Kirsty
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