Be.EV Bewertungen 

45
TrustScore 2 von 5

2,1

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Das sagen Bewerter

Bewertet mit 3 von 5 Sternen

Well, what can I say about BE.EV? What a totally useless EV charging company. We have just travelled 200 miles from the east coast and our planned stop was to be Sanders garden centre at Highbrid... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Yet another poor experience. Weymouth car park.. only chasms out of service and got 1.2 kw out of tethered connection!!!! Ended up searching for another charger and late home after return to car to... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Duke Of Gloucester, Crewe: £100 fine if you do not register your car at the travel lodge reception. ANPR cameras on site. Not remotely clear anywhere that this is what you have to do. Nowhere doe... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Very well positioned charging station with 16 all fast chargers a few miles from to the airport and just off the motorway so very convenient for us on our way back to Yorkshire from our holidays ab... Mehr ansehen

Unternehmensdetails

  1. Ladestation für Elektrofahrzeuge

Vom Unternehmen geschrieben

We’re Be.EV – the fastest growing public electric vehicle charging network in the UK. Born in the North and powering the Nation – our mission is simple; to make public EV charging simple, reliable and available to everyone. With a growing network of over 700 electric vehicle charge points across more than 200 locations, we offer the right charging speeds in the right places - along busy routes, at popular destinations, and right in the heart of your communities. Whether it’s a quick pit stop whilst shopping or a recharged battery after a long day’s work - we provide drivers access to fast, rapid and ultra-rapid charging solutions where they need them most. Alternatively, we offer attractive revenue models for property owners and landlords who require EV charging solutions at their locations. Working closely with our team of experts, you can unlock a new revenue stream with market leading EV infrastructure, all at zero cost to you. Majority owned by Octopus Energy Generation and backed by NatWest and KfW, we’re committed to building a network fit for today and tomorrow.


Kontaktinformationen

2,1

Mangelhaft

TrustScore 2 von 5

45 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 47 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

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2,1

Alle Bewertungen

(45)

25 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 1 von 5 Sternen

Chargers that do not charge - poor

Wasted half an hour trying to get a charge at Jones Lane Car park charger PA0021-1. Took £25 off me instantly through the app. Said it was starting a charge then few seconds later finished. On phone to Be EV for 25 minutes system just would not work. Told I’ll get my money back in two weeks!

1. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Perfect example of what is wrong about EV charging


Tried to charge at Sandbanks car park. Requires app. Tried to login but failed so tried resetting password which also failed. Just moved car to a non charger space. Completely pointless. All I wanted to do was pay for their service but they made it so hard.

4. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I left a review on trust pilot about…

I left a review on trust pilot about beev and they replied to the review ask me to get in touch by email so they could get something sorted out but I haven't heard a thing from them just to let me know what is happening, how a company this poor can be in business is beyond me

22. Juli 2026
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

Totally useless!

Well, what can I say about BE.EV?
What a totally useless EV charging company. We have just travelled 200 miles from the east coast and our planned stop was to be Sanders garden centre at Highbridge Somerset. On arrival, we noticed 3 families attempting to charge their cars with no success, I too gave the app a try, and a message popped up saying something had gone wrong, I tried it 4 times to no avail. I then called their help number, and the operator said that something was wrong, she said could I try another charger, I explained that other people were on the other chargers and having the same problem. She the said they would look into it??? Not much help when you need to charge! I found an Instavolt station not far away, and all worked perfectly. My first venture with BE.EV and will be my last!!
Follow up review!
As we were still in the area today, I decided to give these chargers another try this morning, and to my surprise, all were working perfectly!!
I guess this may have been a result of mine and other dissatisfied customers calling them yesterday. Let's hope the fix is permanent. I must give credit to them for a speedy fix. I will try them again next weekend when we return through Somerset.

31. Juli 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Duke Of Gloucester, Crewe £100 Fine

Duke Of Gloucester, Crewe: £100 fine if you do not register your car at the travel lodge reception. ANPR cameras on site. Not remotely clear anywhere that this is what you have to do.

Nowhere does it state I have to register my car as a BE EV customer. The signage addresses the pub customers and the travel lodge customers but NOT those using the charging point and nowhere on BE EV’s signage does it tell you to register your stay.

Most expensive charge I have ever had and I would NOT recommend. I will not be charging here again or using any of this companies chargers ever again.

27. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Yet another poor EV charging experience

Sometimes it beggars belief how utterly useless some companies are. Today I tried charging my EV at the charge points in Broadwindsor, Dorset.

There are no instructions on the machines about how to pay or connect. I looked these chargers up on the Be.EV website and although they are listed there, there is no way to pay for it start charging from the website. All it offers is that you download and install their app. But when you open the app and look for the chargers the app knows nothing about them. The nearest of their chargers it states are 3 miles away in Beaminster.

It's companies like this that give EVs a bad name and add grist to the mill of those who argue that that they are too much hassle to bother with.

29. Juli 2026
Bewertung ohne vorherige Einladung
Be.EV-Logo

Antwort von Be.EV

Hey Joolz, thanks for taking the time to leave a review. We're sorry to hear you've had issues charging and would like to make this right. We'd appreciate it of you would drop us a brief email at feedback@be-ev.co.uk with details around your failed session and one of the team will be on-hand to support. Thanks

Bewertet mit 1 von 5 Sternen

Yet another poor experience

Yet another poor experience. Weymouth car park.. only chasms out of service and got 1.2 kw out of tethered connection!!!!
Ended up searching for another charger and late home after return to car to find literally 3 miles added in 2 + hours

24. Juli 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

They take the care out of customer care

We have a Be.Ev charger on our site that has been out of order for 6 weeks. We have called the only number available on their website 6 times to report the issue, however we have just been told the number we need can't be given out. We are currently fielding their complaints as clients and guests are unable to charge their vehicles

10. Juli 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Don’t use these. They are awful and don’t work

I have been to 4 different charges the first two “unavailable” I called them and was on the phone for 20 minutes just for them to say there is a technical issue and to go to another. I drove to another the screen actually worked on this one however in the app both free slots where said to be unavailable. This is the worst charging experience ever. Whoever works at the place make it better or work somewhere els. Because I am so done!

29. Juni 2026
Bewertung ohne vorherige Einladung
Be.EV-Logo

Antwort von Be.EV

We're sorry to hear that your journey didn't go as planned. We understand how frustrating it can be when charger availability doesn't match expectations, particularly when you're relying on charging away from home.

We have requested more info to better understand the experience and investigate the issues you encountered, but unfortunately we weren't able to make contact. Since your visit, we've continued to monitor and improve charger reliability across our network, and feedback like yours helps us identify areas where we can do better.

Thank you for taking the time to share your experience. We're committed to making charging as convenient and dependable as possible and hope your next visit provides the smooth experience we're aiming to deliver.

Bewertet mit 3 von 5 Sternen

Hit and Miss

Price is good on the Mega subscription, but my word, 50-60% of the time there is a fault at the start of charging or during the charge. Such a waste of time. This isn't specific to one charger, it's across your network. Do better for your customers, please!!

4. Juni 2026
Bewertung ohne vorherige Einladung
Be.EV-Logo

Antwort von Be.EV

Hi Dominic, thanks for leaving the review. We appreciate all feedback both good and bad as it's the best way for us to improve. Glad to hear your enjoying saving with the Mega subscription! We're sorry to hear about the charging issues you've experienced across our network, and we understand how frustrating and time consuming this can be. We'll be reaching out via email to gather some additional details and investigate the faults you've reported. Our team will look into this thoroughly to better understand what's causing these unsuccessful charging sessions and identify any improvements we can make. Thanks

Bewertet mit 1 von 5 Sternen

I Often try to charge my EV vehicle at Manchester Asda Hulme

I Often try to charge my EV vehicle at Adsa Hulme Manchester. They have six charging points which is always hit and miss. Sometimes you go there it can work ok. However sometimes you go there none of them are working correctly . The annoying thing is, it does not say its out of order, so you try another station at the same location and still have the same problem. On one occasion I tried 15 times and it failed to charge also i had £25 x 15 transactions pending with my account. Its a shame paying the subscription is a better deal financially if the charging points work correctly. I dread going to Be EV as there is no gaurantee it gonna work. I still Hope Be Ev get there act together and sort these problems out. I have complained to them several times but no response from them.

24. Mai 2026
Bewertung ohne vorherige Einladung
Be.EV-Logo

Antwort von Be.EV

Hi Naseem, thanks for taking the time to leave a review. We're sorry you've been experiencing issues at one of our charging sites. Please get in touch with us at feedback@be-ev.co.uk, providing your email address. We'll then do some deeper digging into your sessions, to better understand why you are experiencing problems when charging. Thanks.

Bewertet mit 1 von 5 Sternen

Awful experience

Went to charge my car in Manchester Asda. First two chargers simply didn’t work despite being green. The next one started but then gave up after c. 7% added. A stressful and dreadfully unreliable service. Certainly won’t be using them again.

7. Mai 2026
Bewertung ohne vorherige Einladung
Be.EV-Logo

Antwort von Be.EV

Hi Richard, thanks for taking the time to leave us a review. It's extremely disappointing that your charging experience wasn't a positive one. Please get in touch with feedback@be-ev.co.uk with the details of your session and we'll take a further look into why these issues occurred. Thanks

Bewertet mit 3 von 5 Sternen

Took 2 attempts to charge

Took 2 attempts to charge. 1st one just stopped after 10 mins. Tried again on the other connector A and it worked fine. Shame the app does not show the charge ot cost in real time it just stays in zero. I’ve used BE EV a few times at other locations and it always shows the charge and cost in the app in real time but. Of at this one (The Urmston’s pub)

2. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Robbed

Absoloute joke! Took me 8 times to get the charger working and its took £200 out of my bank account and still not returned 24 hours later! The last £25 worked but im still £175 down! Spoke to customer service an got no where with it! Literally been robbed. Avoid

31. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Fair price, reliable service

II don’t normally bother writing reviews, but Be.ev genuinely deserves one. I’ve owned an EV for nearly two years and public charging has always been a bit of a nightmare, mainly because of the ridiculous prices some providers charge, so I usually avoided it where possible. Then I discovered Be.ev and it’s been a game changer. The £9.99 subscription is an absolute bargain I can get my car to around 80% for around £25, which would easily cost £60+ on many other public chargers. I’ve noticed they seem to have quite a few negative reviews, which honestly surprised me because my experience has been the complete opposite. Maybe I’ve just been lucky with the chargers I’ve used, but price-wise and reliability-wise it’s been one of the best public charging options I’ve come across. Even if you don’t use public chargers often, I’d still recommend signing up for the £9.99 just for a single charge and cancelling, because you’ll still save a decent amount.

6. März 2026
Bewertung ohne vorherige Einladung
Be.EV-Logo

Antwort von Be.EV

Hey Daniel, thank you for your detailed review. It's always great to hear from our customers both good and bad as we listen and act on all feedback, it's the best way for us to improve. With our recent acquisition of the Mer network, over the next couple of months, we will be changing those chargers from blue to Be.EV green giving even more EV drivers access to reliable charging at a great price. Thanks again for the review and hope to see you charging with us again soon ⚡

Bewertet mit 1 von 5 Sternen

Octopus Energy owned Be Ev, very shoddy company!

Non transparent, mostly crappy charge rates! While I am generally happy with their parent company ‘Octopus Energy’. I think it is shocking or maybe the shape of things to come for Octopus! Ripping off with poor charge rates and non transparent charge rates!

4. März 2026
Bewertung ohne vorherige Einladung
Be.EV-Logo

Antwort von Be.EV

Hi Chris, thanks for sharing your experience. We would really appreciate the opportunity to investigate and put this right. We have sent a request for your contact details so our team can get in touch and discuss the details. Looking forward to hearing from you

Bewertet mit 1 von 5 Sternen

Scammers

Scammers. I charge my car from them regularly and last charge I went was last night on 12/02/26. No issue with charging. I go to the place called The Aviator in Stockport. The price was £0.39p/ kWh. The charge consumed by my car was 47.23 kWh on that day. Whenever I charge I take a picture at the end so I know how much I am getting charged. 47.23 kWh x £0.39p =£18.42. So the next day I am billed £27.82. I have emailed them they said. Our prices gone up. I have been charged correctly. But when I went there it’s shows me £0.39p/ kWh. If it shows me £0.59p/ kWh I would have not charge my car. They are saying it’s our fault our machine didn’t show the correct price. But That’s not my problem. When I charged it was showing £0.39p/ kWh. And I have prove. Now they are saying we can’t refund you. Because I have not used app or rfid card. That charger point was never asked me for app or rfid card. Price was simple £0.39p. Stop using these scammers. I am going to take them to court. In one night they might have scammed many people.

12. Februar 2026
Bewertung ohne vorherige Einladung
Be.EV-Logo

Antwort von Be.EV

Thank you for taking the time to leave us a review and for providing your contact details. Its disappointing your charge with us hasn't been a positive one and its important to us that we correct this. We listen and act on all feedback both good and bad as its the best way to improve. Our team have been in touch and will investigate and take the necessary steps to reach an agreeable outcome. Thanks again

Bewertet mit 2 von 5 Sternen

Couldn't stop charge, refused a refund

Started a charge planning to add just 10kWh to get me to my destination. The machine requires you to tap your bank card again to stop the charge (unlike other machines I've used), however the card readers stopped working so I could not stop the car charging. Couldn't get through to customer service on the phone. This wouldn't itself be a reason for a 1 star review, except that they then refused to refund me, even for the charge I didn't want and was forced to receive. Madness.

Updated to 2 stars as after further argument they agreed to refund the unwated charge

24. Dezember 2025
Bewertung ohne vorherige Einladung
Be.EV-Logo

Antwort von Be.EV

Hey Luke, thanks for taking the time to review and its great to hear we have got to a suitable resolution

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