Well, what can I say about BE.EV? What a totally useless EV charging company. We have just travelled 200 miles from the east coast and our planned stop was to be Sanders garden centre at Highbrid... Mehr ansehen
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Das sagen Bewerter
Yet another poor experience. Weymouth car park.. only chasms out of service and got 1.2 kw out of tethered connection!!!! Ended up searching for another charger and late home after return to car to... Mehr ansehen
Duke Of Gloucester, Crewe: £100 fine if you do not register your car at the travel lodge reception. ANPR cameras on site. Not remotely clear anywhere that this is what you have to do. Nowhere doe... Mehr ansehen
Very well positioned charging station with 16 all fast chargers a few miles from to the airport and just off the motorway so very convenient for us on our way back to Yorkshire from our holidays ab... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
We’re Be.EV – the fastest growing public electric vehicle charging network in the UK. Born in the North and powering the Nation – our mission is simple; to make public EV charging simple, reliable and available to everyone. With a growing network of over 700 electric vehicle charge points across more than 200 locations, we offer the right charging speeds in the right places - along busy routes, at popular destinations, and right in the heart of your communities. Whether it’s a quick pit stop whilst shopping or a recharged battery after a long day’s work - we provide drivers access to fast, rapid and ultra-rapid charging solutions where they need them most. Alternatively, we offer attractive revenue models for property owners and landlords who require EV charging solutions at their locations. Working closely with our team of experts, you can unlock a new revenue stream with market leading EV infrastructure, all at zero cost to you. Majority owned by Octopus Energy Generation and backed by NatWest and KfW, we’re committed to building a network fit for today and tomorrow.
Kontaktinformationen
Vereinigtes Königreich
- 0800 917 3208
- support@be-ev.co.uk
- be-ev.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 47 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Chargers that do not charge - poor
Wasted half an hour trying to get a charge at Jones Lane Car park charger PA0021-1. Took £25 off me instantly through the app. Said it was starting a charge then few seconds later finished. On phone to Be EV for 25 minutes system just would not work. Told I’ll get my money back in two weeks!
Perfect example of what is wrong about EV charging
Tried to charge at Sandbanks car park. Requires app. Tried to login but failed so tried resetting password which also failed. Just moved car to a non charger space. Completely pointless. All I wanted to do was pay for their service but they made it so hard.
I left a review on trust pilot about…
I left a review on trust pilot about beev and they replied to the review ask me to get in touch by email so they could get something sorted out but I haven't heard a thing from them just to let me know what is happening, how a company this poor can be in business is beyond me
Totally useless!
Well, what can I say about BE.EV?
What a totally useless EV charging company. We have just travelled 200 miles from the east coast and our planned stop was to be Sanders garden centre at Highbridge Somerset. On arrival, we noticed 3 families attempting to charge their cars with no success, I too gave the app a try, and a message popped up saying something had gone wrong, I tried it 4 times to no avail. I then called their help number, and the operator said that something was wrong, she said could I try another charger, I explained that other people were on the other chargers and having the same problem. She the said they would look into it??? Not much help when you need to charge! I found an Instavolt station not far away, and all worked perfectly. My first venture with BE.EV and will be my last!!
Follow up review!
As we were still in the area today, I decided to give these chargers another try this morning, and to my surprise, all were working perfectly!!
I guess this may have been a result of mine and other dissatisfied customers calling them yesterday. Let's hope the fix is permanent. I must give credit to them for a speedy fix. I will try them again next weekend when we return through Somerset.
Duke Of Gloucester, Crewe £100 Fine
Duke Of Gloucester, Crewe: £100 fine if you do not register your car at the travel lodge reception. ANPR cameras on site. Not remotely clear anywhere that this is what you have to do.
Nowhere does it state I have to register my car as a BE EV customer. The signage addresses the pub customers and the travel lodge customers but NOT those using the charging point and nowhere on BE EV’s signage does it tell you to register your stay.
Most expensive charge I have ever had and I would NOT recommend. I will not be charging here again or using any of this companies chargers ever again.
Yet another poor EV charging experience
Sometimes it beggars belief how utterly useless some companies are. Today I tried charging my EV at the charge points in Broadwindsor, Dorset.
There are no instructions on the machines about how to pay or connect. I looked these chargers up on the Be.EV website and although they are listed there, there is no way to pay for it start charging from the website. All it offers is that you download and install their app. But when you open the app and look for the chargers the app knows nothing about them. The nearest of their chargers it states are 3 miles away in Beaminster.
It's companies like this that give EVs a bad name and add grist to the mill of those who argue that that they are too much hassle to bother with.

Antwort von Be.EV
Yet another poor experience
Yet another poor experience. Weymouth car park.. only chasms out of service and got 1.2 kw out of tethered connection!!!!
Ended up searching for another charger and late home after return to car to find literally 3 miles added in 2 + hours
They take the care out of customer care
We have a Be.Ev charger on our site that has been out of order for 6 weeks. We have called the only number available on their website 6 times to report the issue, however we have just been told the number we need can't be given out. We are currently fielding their complaints as clients and guests are unable to charge their vehicles
Absolutely horrendous system
Absolutely horrendous system. Payment does not work. Waste of time . Had a child in the car also. Get rid of be ev charging system
Don’t use these. They are awful and don’t work
I have been to 4 different charges the first two “unavailable” I called them and was on the phone for 20 minutes just for them to say there is a technical issue and to go to another. I drove to another the screen actually worked on this one however in the app both free slots where said to be unavailable. This is the worst charging experience ever. Whoever works at the place make it better or work somewhere els. Because I am so done!

Antwort von Be.EV
Hit and Miss
Price is good on the Mega subscription, but my word, 50-60% of the time there is a fault at the start of charging or during the charge. Such a waste of time. This isn't specific to one charger, it's across your network. Do better for your customers, please!!

Antwort von Be.EV
I Often try to charge my EV vehicle at Manchester Asda Hulme
I Often try to charge my EV vehicle at Adsa Hulme Manchester. They have six charging points which is always hit and miss. Sometimes you go there it can work ok. However sometimes you go there none of them are working correctly . The annoying thing is, it does not say its out of order, so you try another station at the same location and still have the same problem. On one occasion I tried 15 times and it failed to charge also i had £25 x 15 transactions pending with my account. Its a shame paying the subscription is a better deal financially if the charging points work correctly. I dread going to Be EV as there is no gaurantee it gonna work. I still Hope Be Ev get there act together and sort these problems out. I have complained to them several times but no response from them.

Antwort von Be.EV
Awful experience
Went to charge my car in Manchester Asda. First two chargers simply didn’t work despite being green. The next one started but then gave up after c. 7% added. A stressful and dreadfully unreliable service. Certainly won’t be using them again.

Antwort von Be.EV
Took 2 attempts to charge
Took 2 attempts to charge. 1st one just stopped after 10 mins. Tried again on the other connector A and it worked fine. Shame the app does not show the charge ot cost in real time it just stays in zero. I’ve used BE EV a few times at other locations and it always shows the charge and cost in the app in real time but. Of at this one (The Urmston’s pub)
Robbed
Absoloute joke! Took me 8 times to get the charger working and its took £200 out of my bank account and still not returned 24 hours later! The last £25 worked but im still £175 down! Spoke to customer service an got no where with it! Literally been robbed. Avoid
Fair price, reliable service
II don’t normally bother writing reviews, but Be.ev genuinely deserves one. I’ve owned an EV for nearly two years and public charging has always been a bit of a nightmare, mainly because of the ridiculous prices some providers charge, so I usually avoided it where possible. Then I discovered Be.ev and it’s been a game changer. The £9.99 subscription is an absolute bargain I can get my car to around 80% for around £25, which would easily cost £60+ on many other public chargers. I’ve noticed they seem to have quite a few negative reviews, which honestly surprised me because my experience has been the complete opposite. Maybe I’ve just been lucky with the chargers I’ve used, but price-wise and reliability-wise it’s been one of the best public charging options I’ve come across. Even if you don’t use public chargers often, I’d still recommend signing up for the £9.99 just for a single charge and cancelling, because you’ll still save a decent amount.

Antwort von Be.EV
Octopus Energy owned Be Ev, very shoddy company!
Non transparent, mostly crappy charge rates! While I am generally happy with their parent company ‘Octopus Energy’. I think it is shocking or maybe the shape of things to come for Octopus! Ripping off with poor charge rates and non transparent charge rates!

Antwort von Be.EV
Scammers
Scammers. I charge my car from them regularly and last charge I went was last night on 12/02/26. No issue with charging. I go to the place called The Aviator in Stockport. The price was £0.39p/ kWh. The charge consumed by my car was 47.23 kWh on that day. Whenever I charge I take a picture at the end so I know how much I am getting charged. 47.23 kWh x £0.39p =£18.42. So the next day I am billed £27.82. I have emailed them they said. Our prices gone up. I have been charged correctly. But when I went there it’s shows me £0.39p/ kWh. If it shows me £0.59p/ kWh I would have not charge my car. They are saying it’s our fault our machine didn’t show the correct price. But That’s not my problem. When I charged it was showing £0.39p/ kWh. And I have prove. Now they are saying we can’t refund you. Because I have not used app or rfid card. That charger point was never asked me for app or rfid card. Price was simple £0.39p. Stop using these scammers. I am going to take them to court. In one night they might have scammed many people.

Antwort von Be.EV
Couldn't stop charge, refused a refund
Started a charge planning to add just 10kWh to get me to my destination. The machine requires you to tap your bank card again to stop the charge (unlike other machines I've used), however the card readers stopped working so I could not stop the car charging. Couldn't get through to customer service on the phone. This wouldn't itself be a reason for a 1 star review, except that they then refused to refund me, even for the charge I didn't want and was forced to receive. Madness.
Updated to 2 stars as after further argument they agreed to refund the unwated charge

Antwort von Be.EV
called here because of the 150 ultra…
called here because of the 150 ultra rapid charge, I had to turn off all electros in the car because is wasn’t charging, was charging at only 30kw which was 1% every 3/4 minutes. Absolutely useless.
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