Well, what can I say about BE.EV? What a totally useless EV charging company. We have just travelled 200 miles from the east coast and our planned stop was to be Sanders garden centre at Highbrid... Mehr ansehen
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Das sagen Bewerter
Yet another poor experience. Weymouth car park.. only chasms out of service and got 1.2 kw out of tethered connection!!!! Ended up searching for another charger and late home after return to car to... Mehr ansehen
Duke Of Gloucester, Crewe: £100 fine if you do not register your car at the travel lodge reception. ANPR cameras on site. Not remotely clear anywhere that this is what you have to do. Nowhere doe... Mehr ansehen
Very well positioned charging station with 16 all fast chargers a few miles from to the airport and just off the motorway so very convenient for us on our way back to Yorkshire from our holidays ab... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
We’re Be.EV – the fastest growing public electric vehicle charging network in the UK. Born in the North and powering the Nation – our mission is simple; to make public EV charging simple, reliable and available to everyone. With a growing network of over 700 electric vehicle charge points across more than 200 locations, we offer the right charging speeds in the right places - along busy routes, at popular destinations, and right in the heart of your communities. Whether it’s a quick pit stop whilst shopping or a recharged battery after a long day’s work - we provide drivers access to fast, rapid and ultra-rapid charging solutions where they need them most. Alternatively, we offer attractive revenue models for property owners and landlords who require EV charging solutions at their locations. Working closely with our team of experts, you can unlock a new revenue stream with market leading EV infrastructure, all at zero cost to you. Majority owned by Octopus Energy Generation and backed by NatWest and KfW, we’re committed to building a network fit for today and tomorrow.
Kontaktinformationen
Vereinigtes Königreich
- 0800 917 3208
- support@be-ev.co.uk
- be-ev.co.uk
2,1
Mangelhaft
45 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
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Hat 47 % seiner negativen Bewertungen beantwortet
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Hi I am a disabled person who struggles…
Hi I am a disabled person who struggles with physical mobility and mental health.
I Arrived at a charging station on commercial road at 10:30am I paid £25 for a charge after struggling to get back in my vehicle I noticed that my car wasn’t charging..
so I called the help line and asked them to initialise a charge from
Their end.. which they have done for me before. I got told that they cannot initialise a charge from their end and I will have to wait 7 to 10 days for my money to be returned to my account. I explained that I only have £25 in my account and I don’t have any more money. So they said to me, I will put you on a brief hold. Can you bear with me? I happily agreed 15 minutes later they come back to me and said I’m sorry. I’m still speaking to the manager. Can you continue to hold for me briefly again? I agreed.
35 minutes later he comes back and he says to me my manager is going to authorised a £5 free charge for you to get home. I explained I need the £25 charge that I have paid for so I can get about and do what I need to do on a day-to-day basis. I all so explained that my next pay date was the 6th of March. Then the agent said I completely understand what you would you like me to transfer you to a manager I said yes please.
I got through to a manager called Michael who was not helpful in any way shape or form. I explained to him that I’ve been sat in my car now for 45 minutes struggling with my mental health and that I was very stressed out. He then asked me to get out of the car and plug the other charger in because my charger isn’t working.. I explained to Michael that this was going to be a struggle for me and I was not happy about it. After a painful struggle I managed to swap the chargers and get back into the car.. He then said to me that charger isnt working either.. You will have to move to another one by this time I had been on the phone for over and hour and I’m still no closer to getting anything resolved.. I all so explained to Michael that I had wet myself at this point due to being incompetent.
He then says well can you move over to the other charger for me.. so I explained it’s going to be another struggle for me. So again after a struggle i managed to plug the other charger in only to realise it’s a slow charger.. Michael was happy to Leave me on a slow charger sat in my own piss… he gave me a £10 free charge, after five minutes another vehicle pulled up at the charging station where I was plug in originally and the car was charging no problem at all with the charging station. Michael the manager explained to me that station was out of order and it clearly wasn’t..
(absolutely disgusting company and they should be ashamed of themselves)
18. Februar 2025
Bewertung ohne vorherige Einladung
Rubbish communication..
Received the RFID card ages ago. Had to use local charger in emergency few weeks later. Charge point rejected RFID card so had to use my credit card (higher rate charge). Emailed BE-EV & received quick response from ‘Tracy’ saying they would investigate & get back to me. Have now chase three times & no response so have basically cut the RFID up. Absolutely useless company..
21. November 2024
Bewertung ohne vorherige Einladung
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