BigChange Bewertungen 102

BigChange trainers have been fantastic for us, will recommend these opportunities to everyone else moving forward!

Very helpful team, also happy to help anyone with bespoke needs and wants

Worked with Big Change for 4 years now. They completely revolutionised our business.

We use BigChange predominantly within our business to facilitate our transportation and planning functions.

The support from RoadCrew (BigChanges) support desk function is always spot on, an if they're unable to resolve the issue will let you know why.

Account management and interactions with us a customer is another plus for BigChange.

We use big change at our company and regularly need assistance from the support staff. Danielle H is a a life saver and has helped me more than once with problems or helped assist with setting up Big Change to make our experience even better.

BigChange has transformed our business, we have been using the platform for 2 years and have benefitted enormously from it. The implementation/onboarding team was great in the initial stages which has followed on through to their ongoing support service. It’s a company that really looks after its clients and has their needs at the forefront, constantly developing and optimising the system. Highly recommend!

Friendly welcoming team, great and useful information.

Overall, I cannot recommend Bigchange enough for any business looking to streamline their operations and improve efficiency. The user-friendly interface, robust features, and dedicated support team make it stand out from other similar products in the market.

One of the standout features of Bigchange is the Scheduling module, which allows us to easily assign tasks to our field-based staff, track their progress in real-time, and ensure that all jobs are completed on time. The job management and invoicing modules have also helped us to streamline our processes and reduce manual errors in our billing.

The CRM module has been essential in helping us to keep track of all our customer interactions and ensure that we are providing top-notch service at all times. The Fleet Management module has also been a game-changer for us, allowing us to keep track of our vehicles, monitor fuel usage, and schedule maintenance tasks.

The mobile app "Jobwatch" is another highlight of Bigchange, providing our field-based workers with all the tools they need to do their jobs efficiently. The ability to access Health & Safety documentation, Maps, and Key Client information in real-time has been a game-changer for our team and has significantly improved communication between the office and field staff.

In conclusion, Bigchange has been a crucial tool in helping us to improve our operations, boost productivity, and increase profitability. If you are in the market for a comprehensive Works scheduling and CRM software, I highly recommend giving Bigchange a try. You won't be disappointed!

Lizzie, Our account manager is so knowledgable, she resolves any issues we have quickly and explains them in simple terms. Highly recommend BIGCHANGE as an operations platform.

Extremely unhappy with our experience.
Mis sold on what they could do for our business despite us being very clear on what we required from CRM.
Communication from all departments seems disjointed and a lack of response from our emails.

We have been unable to use the CRM as they could not produce the very specific documents our business requires despite being told they could.

The help and support our company has received so far from Big Change, has been outstanding. The process has been smooth and really enjoy using this software.

Fantastic support from all on the support team and also higher management. Nothing is too much for them, and always receive a response in a timely matter whether its a phone call or email. We have been a customer for 6 years and have been supported through a further 2 company set ups and then a merger with little to no issues arising due to constant help.

We have been working with Big Change now for approximately 8 months. It's working really well for both our Field Service Engineers and office staff, making the whole process more streamlined. Really helpful staff - always quick to respond to any issues we may encounter.

Great company to do business with, staff so helpful and nothing too much trouble. Customer support has been the best I have ever experienced.

Big Change offer fantastic software and also some great help when i am unsure on some user issues, the crew come back to you almost instantly and if they dont have a fix there and then, they get their team working on it! Found all staff friendly and helpful!!

Currently we have been working with BigChange for the last 8 months.
It's transformed the way we acesse field information for our reporting.
The support we havealdo received from roadcrew has been most helpful.

Big Change is a fantastic one stop field management software that I have personally been using for around 8 months, the biggest benefit for me is the level of reporting we can provide our clients. The ongoing support from the Support team at Big Change has also been brilliant!

BigChange always provides great customer service, their attention to detail and care for us as customers is why we highly recommend them.

Easy system to use and well laid out. Excellent customer service and very knowledgeable support crew