Paula is amazing customer service representative. Overall if you get to customer service team not to messaging team you request most likely will be at least tried to be accommodated! Very good!
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Great, responsive service. Wish there was a financing method of payment by monthly instalments. EU buyers get destroyed by VAT, sad! Wish there were more variety, like asahi. Nonetheless great site fo... Mehr ansehen
Hi ive bought from buillionbypost before, a grate website layout with so many class choices to pick from!! I have told a few of my friends about this website, fast delivery, i will be getting more sil... Mehr ansehen
A great and trustworthy company to deal with. HUGE shout out to Naima of the customer support staff. Fantastic person to deal with, efficient, reliable and a complete pleasure to deal with. All comp... Mehr ansehen
Unternehmensdetails
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4,4
Hervorragend
418 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 75 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
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Das haben sich andere Leute angesehen
Brilliant service
Brilliant service. Couldn't recommend bullion by post more highly. Don't hesitate to deal with this company.
12. Oktober 2024
Excellent service, Speedy delivery
Excellent service, Product in the picture is exactly what you receive! Cannot complain! Upgraded delivery is also on time! Highly recommended!
11. Oktober 2024
The Bullion heaven
Easy to browse their stock, very good prices and big variety of products, easy to order and pay with couple of clicks. Fast secured delivery.
Would be great if you can have more stock of chinese calendar bars
8. Oktober 2024
Unbelievable! Please read this.
I am an existing customer and have dealt with BullionByPost before. Their Irish website gives all the information you need to sell scrap gold to them including prices in Euros and a calculator to work out the value of your scrap. This morning I rang the number they gave to sell some 18Ct. scrap gold and was told by their representative that they do not buy scrap gold from Ireland and that they have been trying for months to get their web designers to remove the web page in question.
It is painfully obvious to me that they are happy to SELL gold to you when the price is high but will not BUY it when prices are high, as they are now.
Update: 27/09/24
I have just looked on their "Sell Scrap Gold" page and low and behold there is a large banner saying that they DO NOT buy scrap gold! Was it something I said?
When I read the reply from BullionByPost the only conclusion I came to is that the people there must think all of us in Ireland are complete fools.
They say they don't have a refiners in Europe but I believe BullionByPost have their european scrap gold refined by Heraeus in Germany. If they did not have a refiners in Europe why then would they go to the time and expense of creating a complex and detailed web page on their Irish website offering to buy scrap gold?
To the best of my knowledge, this web page has been up for at least 4 months, making a mockery of their assertion that they have been working hard to take it down.
The only simple and obvious solution to this problem is for BullionByPost to honour the commitment they make on their Irish website to buy scrap gold on the terms set out. If this happens I would happily delete the above.
23. September 2024
Bewertung ohne vorherige Einladung
Antwort von BullionByPost.ie
Dear Mr Wood
Thank you for your review, and I appreciate you bringing this matter to our attention. As discussed over the phone, the reason we are not currently buying scrap gold from Europe, including Ireland, is that we do not have a refiner based there. However, we are more than happy to purchase bullion gold (coins or bars) bought from us, which we can process without issue.
I understand your frustration regarding the website, and we are actively working on resolving this with our web team. We value transparency and are committed to providing the best possible service to all our customers, no matter the market conditions.
Thank you for your feedback, and we hope to assist you again in the future.
Kind regards,
Customer Support Team
Good service, easy and quick to buy from
Bought my first silver coin from this website, the purchase process was very quick and easy, and I received my coin within 2 weeks.
3. September 2024
Fantastic service and everything was as…
Fantastic service and everything was as expected
4. September 2024
Fast dispach but delivery time to…
Fast dispach but delivery time to Ireland take two weeks
27. August 2024
Good enough but can be better
Surname misspelled and address missing in the package received, there was just the local area code on the lable. The delivery with some calls was quick and as expected. Product as described.
28. August 2024
Excellent service
Excellent service, prompt delivery
Very friendly and helpful customer service team. Never had any issues with this company after many years of being a customer of many of their great products
24. August 2024
First time user
I was very with the service and the promptness of the delivery I will be using this service again
24. August 2024
Fast and efficient
18. August 2024
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