Ordered all components to build small composite deck ( approx 11sq m) on line. Good communication from Chadwick’s about delivery. Reasonable delivery price for what was delivered. Products all good qu... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The sales person @ Chadwick’s Kilkenny went out of his way to source a suitable door handle after I purchased the wrong one online. Returning the incorrect item was seamless and I received a message w... Mehr ansehen
Unternehmen hat geantwortet
Ordered tonne bag of stones online .. very simple and straight forward .. got online discount which was a nice surprise .. couldn't believe how quickly the tonne bag was delivered within 2 days .. I a... Mehr ansehen
Unternehmen hat geantwortet
I chose to order and pay online and collect from the store ( Sandyford). There is no separate counter or facility or directions for click & collect. You have to queue up like everyone else. Screwfix h... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Chadwicks is Ireland’s leading builders’ merchanting company, operating with 50 stores and over 1,300 colleagues across the country. Thanks to our unrivalled knowledge and expertise in the construction sector, we have been part of the fabric of everyday life in Ireland for over 200 years, providing building materials to homes, hotels, farms, transport networks and every other form of business throughout the country.
Kontaktinformationen
Chadwicks Group, Ashfield, Dublin,, D22 W318, Dublin, Irland
- info@chadwicks.ie
- chadwicks.ie
4,2
Gut
395 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 84 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Das haben sich andere Leute angesehen
Antwort von Chadwicks
Hi Stephen,
Thank you for your 5-star review. We're delighted to hear that you found our staff pleasant and professional and that you were pleased with the efficiency of our Click & Collect service.
Providing friendly customer service and a smooth collection experience is something we strive for every day, so it's wonderful to know we met your expectations.
Thank you for taking the time to share your feedback, and we look forward to serving you again in the future.
Kind Regards,
Chadwicks Customer Support
Easy to order online wasn't waiting…
Easy to order online wasn't waiting long for delivery. Driver was excellent.
3. August 2026
Antwort von Chadwicks
Hi Karl,
Thank you for your 5-star review. We're delighted to hear that you found our online ordering process easy to use and that your delivery arrived promptly.
It's especially great to know that our driver provided excellent service. We truly appreciate your feedback and will be sure to pass your kind comments on to the team.
Kind Regards,
Chadwicks Customer Support
One of the lengths of wood all warped…
One of the lengths of wood all warped hidden in the middle of what i bought
27. Juli 2026
Antwort von Chadwicks
Hi Eddie,
Thank you for taking the time to leave a review. We're sorry to hear that one of the lengths of timber you received was warped and that it was only discovered after unpacking your order.
This is not the standard of quality we aim to provide, and we understand how frustrating and inconvenient this must have been.
A member of our Customer Care team will be reaching out to you directly to gather further information and assist in resolving this matter.
Thank you for bringing this to our attention, and we apologise for the inconvenience caused.
Kind Regards,
Chadwicks Customer Support
I still have not recieved my order
I still have not recieved my order. 2 working day delivery is currently at 6 days.
2. August 2026
Antwort von Chadwicks
Hi Jack,
Thank you for taking the time to leave a review.
We sincerely apologise that your order has still not been delivered and for the delay you've experienced. This is not the level of service we aim to provide.
A member of our Customer Care team is currently investigating the status of your delivery as a priority.
Thank you for bringing this to our attention, and we apologise again for the inconvenience caused.
Kind Regards,
Chadwicks Customer Support
Good service
3. August 2026
Antwort von Chadwicks
Hi Jacky,
Thank you for taking the time to leave a review. We're delighted to hear that you were pleased with the service you received.
Providing helpful, reliable service to our customers is something we strive for every day, so it's great to know we met your expectations.
We appreciate your feedback and look forward to assisting you again in the future.
Kind Regards,
Chadwicks Customer Support
Excellent-Sinead in the Tullamore store…
Excellent-Sinead in the Tullamore store is brilliant- great to deal with- I got a good product,fast delivery,fair price. Very happy overall.
26. Juli 2026
Antwort von Chadwicks
Hi,
Thank you for your 5-star review. We're delighted to hear that you were so pleased with both the product and service you received.
It's especially wonderful to hear your kind comments about Sinead in our Tullamore branch. We'll be sure to pass your feedback on to her and the team.
Thank you for taking the time to share your experience. We truly appreciate your support and look forward to serving you again in the future.
Kind Regards,
Chadwicks Customer Support
Antwort von Chadwicks
Hi Tara,
Thank you for your 5-star review. We're delighted to hear that you were pleased with the fast delivery and the quality of the product.
It's especially great to know that our driver was polite and helpful. We'll be sure to pass your kind comments on to the team.
Thank you for taking the time to share your feedback, and we look forward to serving you again in the future.
Kind Regards,
Chadwicks Customer Support
Excellent service from order till…
Excellent service from order till delivery. All top class
7. August 2026
Antwort von Chadwicks
Hi Alex,
Thank you for your 5-star review. We're delighted to hear that you received excellent service from the moment you placed your order right through to delivery.
Providing a high standard of service at every stage of the customer journey is something we strive for every day.
Thank you for taking the time to share your feedback, and we look forward to serving you again in the future.
Kind Regards,
Chadwicks Customer Support
Delivery on time reslly courteous…
Delivery on time reslly courteous driver ( Ivan) pricing and availability good
31. Juli 2026
Antwort von Chadwicks
Hi Iain,
Thank you for your 5-star review. We're delighted to hear that your delivery arrived on time and that you were pleased with our pricing and product availability.
It's especially wonderful to hear your kind comments about Ivan. We'll be sure to pass your feedback on.
Thank you for taking the time to share your experience, and we look forward to serving you again in the future.
Kind Regards,
Chadwicks Customer Support
Antwort von Chadwicks
Hi Sean,
Thank you for your 5-star review. We're delighted to hear that you were pleased with both the service you received and the prompt delivery of your order.
Providing great customer service alongside a fast and reliable delivery experience is something we strive for every day, so it's wonderful to know we met your expectations.
Thank you for taking the time to share your feedback, and we look forward to serving you again in the future.
Kind Regards,
Chadwicks Customer Support
Didn’t get notification that purchase…
Didn’t get notification that purchase had been shipped. Apart from that everything was fine.
31. Juli 2026
Antwort von Chadwicks
Hi Ian,
Thank you for taking the time to leave a review. We're pleased to hear that, overall, you were happy with your experience.
We apologise that you did not receive a notification when your order was dispatched. We appreciate this feedback, as keeping customers informed throughout the delivery process is important to us.
A member of our Customer Care team will be reaching out to you directly to gather further information.
Thank you again for your feedback, and we look forward to serving you again in the future.
Kind Regards,
Chadwicks Customer Support
Antwort von Chadwicks
Hi Shannon,
Thank you for your 5-star review. We're delighted to hear that you received amazing customer service.
Providing exceptional support and ensuring our customers have a positive experience is something we strive for every day, so it's wonderful to know we met your expectations.
Thank you for taking the time to share your feedback, and we look forward to serving you again in the future.
Kind Regards,
Chadwicks Customer Support
Given wrong item
I ordered a work bench table for my son as a gift through click and collect. When I got to the Robinhood store, they could not find the item and eventually found a box and put it in my car. My son took it and put it together not realising it was not what I ordered. I had been given two tressles instead of a table. Now that it is put together, I can hardly return it. My son says he can use it but im annoyed.
31. Juli 2026
Antwort von Chadwicks
Hi Sandra,
Thank you for taking the time to leave a review.
We sincerely apologise that you received the wrong item with your Click & Collect order. This is not the standard of service we aim to provide.
A member of our Customer Care team will be reaching out to you directly to gather further information and discuss how we can assist in resolving this matter.
Thank you for bringing this to our attention, and we apologise again for the inconvenience caused.
Kind Regards,
Chadwicks Customer Support
Michael and Eamon are the reason the company thrives
Michael in Gorey branch kept me informed.
When there was a delay Eamon in the wexford branch gave great direction and then Micheal followed up and made sure the deliver hand on time! Thanks all!
23. Juli 2026
Antwort von Chadwicks
Hi Ed,
Thank you for your 5-star review. We're delighted to hear about the excellent service you received from both Michael in our Gorey branch and Eamon in our Wexford branch.
We'll be sure to pass your kind comments on to both Michael and Eamon.
Thank you for taking the time to share your experience and for recognising their efforts.
Kind Regards,
Chadwicks Customer Support
My order went in on the 29th July 2026…
My order went in on the 29th July 2026 , supposed to take 2-3 days, now the 6th August 2026, no delivery. Seemingly coming later today. Was supposed to come on the 5th, I waiting in all day, had a workman here to help me to lay the stones. Nothing, seemingly the delivery vehicle broke down. No one phoned me to tell me, I had to phone Chadwick’s but I still had to pay the lad I employed and it took hours for you to tell me the problem. I have used Chadwick’s many times before & found everything professional & totally reliable so I am very disappointed.
29. Juli 2026
Antwort von Chadwicks
Hi Joan,
Thank you for taking the time to leave a review. We sincerely apologise for the delay to your delivery and for the lack of communication regarding the issue.
We understand how frustrating and disappointing it must have been to arrange for a tradesperson to be on site, only for the delivery not to arrive as expected. We are particularly sorry that you were not proactively informed of the delay and had to contact us yourself to find out what had happened.
We truly value your loyalty and are grateful for your comments regarding your previous positive experiences with Chadwicks.
A member of our Customer Care team will be reaching out to you directly to gather further information and review this matter in more detail.
Kind Regards,
Chadwicks Customer Support
Made the order late in the day and…
Made the order late in the day and Chadwicks still had it to me the next day. Well done and well recommended.
30. Juli 2026
Antwort von Chadwicks
Hi Cathal,
Thank you for your 5-star review. We're delighted to hear that even though you placed your order later in the day, it still arrived the very next day.
Providing a fast and reliable service is something we strive for every day, so it's wonderful to know we met your expectations.
Thank you for your recommendation and for taking the time to share your feedback. We look forward to serving you again in the future.
Kind Regards,
Chadwicks Customer Support
Antwort von Chadwicks
Hi Ann,
Thank you for your 5-star review. We're delighted to hear that your order was delivered within 24 hours.
Providing a fast and reliable service is something we strive for every day, so it's wonderful to know we met your expectations.
Thank you for taking the time to share your feedback, and we look forward to serving you again in the future.
Kind Regards,
Chadwicks Customer Support
Very helpful delivery driver Edmund(?)…
Very helpful delivery driver Edmund(?) put bags of bark that I ordered in convenient spot in garden so that they did not need to be lifted again . Thank you !
23. Juli 2026
Antwort von Chadwicks
Hi Dympna,
Thank you for your 5-star review. We're delighted to hear that our delivery driver was so helpful and took the time to place the bags in a convenient location for you.
Providing excellent customer service and going the extra mile to help our customers is something we strive for every day. We'll be sure to pass your kind comments on to Edmund.
Thank you for taking the time to share your feedback, and we look forward to serving you again in the future.
Kind Regards,
Chadwicks Customer Support
Great service from Dermot Ennis branch…
Great service from Dermot Ennis branch .
Delivered like promised.
27. Juli 2026
Antwort von Chadwicks
Hi Orla,
Thank you for your 5-star review. We're delighted to hear that you received great service from Dermot in our Ennis branch and that your order was delivered as promised.
We appreciate you taking the time to share your feedback and will be sure to pass your kind comments on to the team. We look forward to assisting you again in the future.
Kind Regards,
Chadwicks Customer Support
Antwort von Chadwicks
Hi Ray,
Thank you for your 5-star review. We're delighted to hear that you were happy with the price and that your order was delivered without any delays.
We appreciate you taking the time to share your feedback and are pleased that we could provide a smooth and efficient service. We look forward to serving you again in the future.
Kind Regards,
Chadwicks Customer Support
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