Damian phoned to let me know he was delayed, which was not a problem but knowing was much appreciated. When he arrived he quickly got on with the job of replacing a light fitting over a staircase - an... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Custom Heat were contracted by Hastoe Housing Association to replace the air source heat pump at our home. Unlike the previous company who held the service contract Custom Heat have kept us informed... Mehr ansehen
Unternehmen hat geantwortet
Rob was a lovely and friendly gentleman who answered all my questions and explained what he was doing or going to do next. Couldn’t fault the service given to service our gas boiler.
Unternehmen hat geantwortet
We have used Custom Heat for fitting a boiler then the yearly checks. Now we are having an invertor changed for our Solar Panels. A very professional service from all staff members every time.
Unternehmen hat geantwortet
Unternehmensdetails
- Heizungsbau
- Klimaanlagenanbieter
- Elektriker
- Anlagenmechaniker Sanitär-, Heizungs- und Klimatechnik
- Heizungs- und Klimatechnikbetrieb
- Klempner
Vom Unternehmen geschrieben
Established in Rugby since 1980, Custom Heat are a family run central heating and plumbing business serving the Midlands & the South West
Custom Heat Ltd
Vom Unternehmen geschrieben
- Established in 1980
- At Custom Heat we have worked hard to establish ourselves as Warwickshire’s most trusted family-run heating and plumbing company. We’ve had a physical presence in Rugby town centre ever since our foundation in 1980, and in that time we’ve encountered every problem that can occur with central heating and domestic appliances. We specialise in all aspects of plumbing and boiler maintenance, including installation and repair. We can also install gas fires and full bathroom suites. When you contact Custom Heat you’ll be calling on one of the most experienced heating and plumbing companies in the county, but you’ll be getting more than just our decades of know-how. We pride ourselves on only using manufacturer approved parts, while we always keep our vans well stocked to give us the best chance of fixing your problem on the first call out. What’s more, all of the work we do represents fantastic value for money, and when you ask us for a quote you’ll get our best price first time.
The only company to guarantee same day call out!
We guarantee same day call out on all Care Plans and boiler guarantees
If you lets us know before 10 we will be out with you the same day guaranteed!
Kontaktinformationen
9 Somers Road , CV22 7DB, RUGBY, Vereinigtes Königreich
- 01788 568752
- office@customheat.co.uk
- customheat.co.uk
4,8
Hervorragend
4576 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Excellent
Such a friendly team with high standards of service. The booking process is stress free and they were all reliable and hard working. Excellent!
22. April 2026
Antwort von Custom Heat Ltd
Thank you for your lovely feedback! We're so pleased to hear you found the team friendly and the whole process smooth and reliable.
Excellent service and got the boiler…
Excellent service and got the boiler service arranged in short notice. Boiler Service Engineer also kept us updated on the time line and when they are going to arrive. Did an excellent job and gave the check results explained to us. Once again a big thank you for the prompt service
22. April 2026
Antwort von Custom Heat Ltd
We really appreciate your feedback! Great to hear we could fit you in at short notice and keep you updated throughout, glad you were happy with the service.
Antwort von Custom Heat Ltd
Thanks for your feedback! We're really pleased to hear your issues are resolved quickly and often the same day.
Antwort von Custom Heat Ltd
Thanks for your feedback great to hear you found the service reliable, punctual and straightforward.
Great service. From the initial call to Custom Heat…
From the initial call to Custom Heat the service has been 5 star. Both gas engineers that we have recently seen have been competent and explained their actions regarding our boiler thoroughly.
22. April 2026
Antwort von Custom Heat Ltd
Thank you for your kind words! We're really pleased to hear you’ve received such a great service from start to finish and that the team kept you well informed throughout.
Excellent service
Excellent service, but was disappointed to be charged a fallout fee
When I have a full cover contract
21. April 2026
Antwort von Custom Heat Ltd
Thank you for your feedback. We’re really pleased to hear you found the service excellent, though we’re sorry for any disappointment regarding the charge. On this occasion, the visit fell outside the scope of your contract cover, and the fee applied was a reduced rate to reflect the nature of the call-out.
If you would like to discuss the details of your contract coverage or the recent visit further, we would be very happy to arrange a call with our Office Manager or Service & Repair Manager. Please feel free to get in touch and we’ll be happy to assist.
We were pleased with the quick response…
We were pleased with the quick response and the nice job that was done plus reasonable cost for the emergency call
13. April 2026
Antwort von Custom Heat Ltd
Thank you for your feedback! We're really pleased we could respond quickly and get everything sorted at a reasonable cost.
The annual gas boiler service was…
The annual gas boiler service was thorough and efficient.
13. April 2026
Antwort von Custom Heat Ltd
Thanks for your feedback! Great to hear the service was carried out thoroughly and efficiently.
Installing a new boiler
Booking was confused. But the fitters were knowledgeable, and with a refreshing problem-solving approach. Not only did the instal but sorted out an underlying problem. Good value for money.
20. April 2026
Antwort von Custom Heat Ltd
Thank you for your feedback! We’re sorry to hear there was some confusion with booking, but pleased to hear the team resolved the issue and provided a great service.
The filter to the boiler was completely…
The filter to the boiler was completely blocked. Engineer cleared it out. The system seems to be working fine
18. April 2026
Antwort von Custom Heat Ltd
Thanks for your feedback! Glad to hear the issue was quickly identified and everything is now working smoothly.
Had my first boiler service with…
Had my first boiler service with customer heat after they installed our boiler last year. Ruby who came was lovely. And did a great job thanks
18. April 2026
Antwort von Custom Heat Ltd
Thanks for your feedback! Great to hear your first service went well and that Ruby took such good care of everything, we’ll be sure to pass this on.
Not very keen on the automated…
Not very keen on the automated telephone. Much better service when calling and speaking to an actual person.
17. April 2026
Antwort von Custom Heat Ltd
Thank you for your feedback we really appreciate it. We understand your preference for speaking to someone directly and will take this on board as we continue to improve our service!
First class Service
Always found Custom Heat a first class company to do business with. On the times that I have had to call them out they have done a first class job, with a very professional worker. Many thanks
16. April 2026
Antwort von Custom Heat Ltd
Thank you for your kind words! We're delighted to hear you've consistently received such professional service really appreciate your support.
Antwort von Custom Heat Ltd
Really appreciate your recommendation great to hear you’re consistently happy with the service!
just started a plan with them came on…
just started a plan with them came on time to service my boiler
8. April 2026
Antwort von Custom Heat Ltd
Thanks for your feedback! Great to hear everything got off to a smooth start and that the service was carried out promptly.
Antwort von Custom Heat Ltd
We really appreciate your continued trust in us great to hear you’re happy with the service as always!
Really good service and customer care
8. April 2026
Antwort von Custom Heat Ltd
Thank you for your feedback! We're so pleased to hear you were happy with both the service and customer care.
Antwort von Custom Heat Ltd
Thanks for your feedback! Glad to hear you received a great service from the engineer.
Antwort von Custom Heat Ltd
Thanks for your feedback! Great to hear the service was quick, efficient and hassle free.
Efficient
Efficient , clean and tidy .
Arranged visit around unexpected appointment at the last minute so didn’t have to cancel.
Good service from start to finish.
15. April 2026
Antwort von Custom Heat Ltd
Thank you for your feedback! We're really pleased we could accommodate your schedule and that everything was carried out efficiently and tidily.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.