Unfortunately my dear husband didn’t get to enjoy the chair , he passed away 3 days before we received it. But thank you for making the return very easy and the refund also. My husband was 86 years ol... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Price for maintenance kit was reasonable, delivery was quick, have a issue with filters not staying in. Contacted customer service. Reply was quick. Received a maintenance replacement kit today, ha... Mehr ansehen
Unternehmen hat geantwortet
The bedrail I ordered arrived broken, no instructions, or hardware to install it. I emailed and called customer service and have not got any responses from this company. So I have a broken bed rail i... Mehr ansehen
Due to a carton labeling error, we received the wrong model of a wheel chair. After the customer service agent, Alex, requested time to review what happened, he called back to provide the return inst... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
At DME Superstore, we are committed to improving lives by providing high-quality medical supplies and exceptional customer service. Our mission is to serve the millions of Americans who rely on medical aids to enhance their health, mobility, and overall quality of life. We take pride in partnering with the most trusted and reputable brands in the medical supply industry. Every product we offer is carefully selected to meet rigorous standards for quality, durability, and effectiveness. Before shipping, each item undergoes thorough inspection to ensure it meets our commitment to excellence, so you can always count on receiving products that truly make a difference. With distribution centers strategically located across the United States, we ensure that our customers receive their orders quickly and efficiently. Whether it’s a small accessory or a large medical device, our streamlined logistics are designed to get your items to your doorstep with minimal wait times. Our team is at the heart of what makes DME Superstore special. With over 20 years of experience in the medical industry, our founders have built a knowledgeable and compassionate team of care representatives who are dedicated to providing a seamless shopping experience. Our highly trained customer service team is available 7 days a week to answer your questions, guide you through your purchase, and ensure you shop with confidence. At DME Superstore, we understand that shopping for medical supplies can sometimes feel overwhelming. That’s why we’ve made it our mission to create a stress-free, reliable, and supportive environment for our customers. From the moment you browse our website to the day your order arrives, we are here to support your journey to better health and improved independence. Thank you for trusting DME Superstore. We’re honored to be a part of your journey and are committed to being your go-to resource for top-quality medical supplies.
Kontaktinformationen
21554 Newland Street, 92646, Huntington beach, Vereinigte Staaten
- 888-376-1658
- support@dmesuperstore.com
- dmesuperstore.com
3,7
Akzeptabel
137 Bewertungen
Hat 40 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I needed a new Nova walker
I needed a new Nova walker, and I was searching around and found that DME offers open box/slightly used walkers at a much lower cost. I was able to get the exact style and color I wanted for much lower price than brand new. My walker arrived, and it looks like it is brand new, everything is perfect. I'm so happy to have found this store!
27. Mai 2025
Quality product and delivered on time
28. April 2025
Perfect transaction
Item was just as described. Shipping was fast. Customer service was great.
24. April 2025
I messed up ordering and contact DME…
I messed up ordering and contact DME customer support and the quickly fixed my errors and shipped the right product. Thank you for the great service.
24. April 2025
Partnering with DME Superstore has been…
Partnering with DME Superstore has been a seamless and genuinely rewarding experience. Their dedication to delivering quality medical equipment with both speed and care is evident in every interaction. What stands out most is their commitment to accessibility—not just in terms of product range and pricing, but also in their thoughtful services like the price match guarantee, nationwide delivery network, and veteran discount program.
It’s clear that the team at DME Superstore takes their mission seriously. They’re responsive, reliable, and consistently go above and beyond to ensure that customers receive the support they need. Collaborating with a company that places such high value on service, integrity, and innovation has been a pleasure. They’re doing important work—and doing it well.
12. April 2025
Bewertung ohne vorherige Einladung
Quick replies on email inquiries.
1. April 2025
Great platform and products
Overall, I had a great experience with DME Superstore. The website was simple and easy to find exactly what I needed. The equipment quality is excellent and the delivery was faster than expected. I had a few questions initially but Customer service resolved it quickly and professionally. I would definitely recommend them and will be ordering again!
2. April 2025
Bewertung ohne vorherige Einladung
Antwort von DME Superstore
Thank you for your feedback and for sharing your shopping experience with us!
MirrorsThere were no install instructions
There were no install instructions. Not extremely necessary but would have been helpful. Packaged well. Slow getting to me, though.
26. März 2025
Antwort von DME Superstore
Our deepest apologies instructions were not included with this item. We will make sure that we add installation instruction to our site so you can always have a resource. Thank you for your feedback!
Great experience here
Great experience here! The shipping was fast and so were their response times. I will definitely be buying more!
13. März 2025
Bewertung ohne vorherige Einladung
Antwort von DME Superstore
Thank you for the feedback!
My experience with DME Superstore was…
My experience with DME Superstore was excellent! The customer service team was responsive, well-informed, and genuinely helpful. They had a wide range of products, and I easily found what I was looking for at a competitive price. Shipping was prompt, and everything arrived in perfect condition. I highly recommend them!
14. März 2025
Bewertung ohne vorherige Einladung
Antwort von DME Superstore
Thank you for the feedback and sharing your experience!
It took several weeks
It took several weeks, and a couple emails to finally get my keys shipped.
28. Februar 2025
Antwort von DME Superstore
We are terribly sorry this delivery took longer than expected. Usually deliveries take 1-4 days for most items on our site. I will look in to the specifics of your order to understand why the delivery took longer than expected. I do hope we can make this up to you in the near future.
The package was ripped open and crushed
5. März 2025
Antwort von DME Superstore
We are extremely sorry this order arrived in that condition. We have filed a claim with the carrier as this appears to have been damaged in transit. We have sent you a private email to see if you would like a replacement. Thank you and we look forward to hearing from you
We brought a second one for another…
We brought a second one for another family member for safety.
2. März 2025
Had previously purchased and was…
Had previously purchased and was satisfied so ordered again.
21. Februar 2025
Fast delivery for a lithium scooter…
Fast delivery for a lithium scooter battery and it was 100.00 less than everybody else, arrived nearly fully charged and gave my scooter new power I thought I had lost going up hills and much improved driving distance.
1. März 2025
Fast shipping, easy purchasing, good prices
I purchased a wheelchair for a family member, and the quality wxceeded my expectations. Plus, their pricing is fair, I got an extra 10% off when I signed up for emails and its free shipping in the US.
3. März 2025
Bewertung ohne vorherige Einladung
Poor product, poor service
Poor product, poor service. The product never worked, and you referred us to a technical who we repeatedly called and left voice mails. He never called us back.
20. Februar 2025
Antwort von DME Superstore
We are terribly sorry the product did not work for you. We sent several emails to you to see if you wanted a replacement but we did not hear back from you. We always do our best to make sure every customer is satisfied with the products they purchase and the service. We would be happy to replace the unit or assist you with a return/refund. Please feel free to email, chat, or call us any time 7 days a week as we are here to help.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.