On line gave my name and email address for a quote an Becky rang me she made appointment for the next day. Alan Richardson arrived promptly. He explained everything in detail was able to answer an... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I had been considering my funeral for a while seen all the ads on TV but couldn’t commit. I knew about Golden Leaves, I know and trust both Selsdon Funeral and Rowland Brothers so made an appointm... Mehr ansehen
We are Belgian expats living in Spain. We had been looking for a funeral plan for some time. Because our situation is rather specific, the search wasn't easy—until we got in touch with Mike Thornton f... Mehr ansehen
Unternehmen hat geantwortet
From start to finish it was quick and easy. Jay was brilliant in explaining everything and nothing was too much trouble, answered our questions easily and we had a laugh and good banter with him. W... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Golden Leaves Funeral Plans
Vom Unternehmen geschrieben
About Golden Leaves Funeral Plans
Golden Leaves Funeral Plans is dedicated to helping individuals and families plan ahead with confidence, clarity, and peace of mind. We understand that thinking about funeral arrangements can be difficult, which is why our approach is built around compassion, transparency, and respect at every stage of the journey.
Our funeral plans are designed to protect loved ones from unexpected financial and emotional burdens, ensuring that personal wishes are clearly set out and honoured when the time comes. We offer a range of flexible options to suit different needs and budgets, with clear pricing and no hidden costs.
From the first conversation through to ongoing customer support, our team takes the time to listen, explain, and guide - never rushing decisions or using pressure-based sales tactics. Our knowledgeable advisors are trained to provide straightforward information, answer questions openly, and support customers in making informed choices that are right for them.
At Golden Leaves, we believe trust is earned through honest communication and dependable service. We are committed to high standards of customer care and continually review our processes to ensure clarity, compliance, and reliability.
Planning ahead is one of the most thoughtful decisions a person can make for their family. At Golden Leaves Funeral Plans, we are proud to play a role in helping people prepare with dignity, reassurance, and the comfort of knowing everything is taken care of.
Kontaktinformationen
Galago House, 163 Brighton Road, CR5 2YH, Coulsdon, Vereinigtes Königreich
- 0800 85 44 48
- info@goldenleaves.com
- goldenleaves.com
4,9
Hervorragend
6018 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Peace of Mind
Everything talked through and easy to understand.
Answered all questions.
Agent was very approachable and professional.
Happy with the service.
20. Juli 2026
Antwort von Golden Leaves Funeral Plans
Dear Joseph,
Thank you for your review.
It’s good to know that you felt well informed and supported while making your arrangements.
We really appreciate you taking the time to share your experience.
If you have any queries regarding your plan, please contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Call handler on initial call very…
Call handler on initial call very friendly. Gave very good impression of the company. Made arrangement for a representative to come to my home. He arrived on time. He was very professional. He advised on all the different types of funerals golden leaves could offer. No pressure was applied. Given ample time to make a decision. I took great comfort in knowing local funeral directors and crematorium would be used.all paperwork arrived promptly
I would highly recommend golden leaves to anyone considering advance preparation on whatever your choice of funeral arrangements
10. Juli 2026
Antwort von Golden Leaves Funeral Plans
Dear Mrs. Ottaway,
Thank you for your review.
We appreciate that arranging a funeral plan is an important decision, and we’re pleased to hear that you felt comfortable and well supported throughout the process. Clear guidance and a considerate approach can make all the difference.
If you ever have any queries regarding your plan, please contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Had issues,no follow up phone call
Had issues,no follow up phone call, when we did eventually get one was asked if we wanted to cancel,paperwork went missing in post, however sales person was excellent .
9. Juli 2026
Antwort von Golden Leaves Funeral Plans
Dear Mr. Pryce,
Thank you for your review.
We’re pleased that you were satisfied with the service provided by our sales person, but we are sorry that there were errors in your paperwork. We appreciate your patience while these were corrected.
Your feedback will be shared internally to help us maintain accuracy throughout our documentation process.
If you ever have any queries regarding your plan, please contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Great Golden Leaves
Stuart was very helpful and explained eveything clearly the paper work was clear and the Golden leaves card is very useful to carry around,
Also being covered in case of death in Spain and the uk with next of kin contacts in each country is great.
Thank you stuart and Golden Leaves
21. Juli 2026
Antwort von Golden Leaves Funeral Plans
Good afternoon,
Thank you for your review.
It’s good to know that you felt well informed and supported while making your arrangements.
We really appreciate you taking the time to share your experience.
If you have any queries regarding your plan, please contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
The service was great the kind and you…
The service was great the kind and you had time to think before you made your decision
5. September 2026
Antwort von Golden Leaves Funeral Plans
Dear Patricia,
Thank you for your comments.
We’re glad that everything was explained clearly and that you were able to make your decision at your own pace.
We appreciate you taking the time to share your feedback. Should you need any assistance in the future, please do not hesitate to contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Very Easy to set up and very affordable
Very Easy to set up and very affordable
It is very comforting to know that we are covered when the inevitable happens and that this will not finacially affect our family
5. Juni 2026
Antwort von Golden Leaves Funeral Plans
Good afternoon,
Thank you for taking the time to share your feedback.
We’re pleased to hear that you found the process clear and straightforward.
Should you have any general queries in relation to your plan, please do not hesitate to contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Everything was explained to me clearly…
Everything was explained to me clearly and consisively. There was no pressure or annoying phone calls begging me to use their services. The only phone calls I received were updating me and asking if I had any questions.
12. August 2026
Antwort von Golden Leaves Funeral Plans
Dear Moira,
Thank you for your review.
It’s good to know that you felt well informed and supported while making your arrangements.
We really appreciate you taking the time to share your experience.
If you have any queries regarding your plan, please contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Antwort von Golden Leaves Funeral Plans
Dear Ralph,
Thank you for your review.
We’re pleased we were able to answer all of your questions. Providing clear and caring support throughout the process is very important to us.
We truly appreciate you taking the time to share your experience. Should you need any assistance in the future, please do not hesitate to contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Antwort von Golden Leaves Funeral Plans
Dear Mr. Taylor,
Thank you for taking the time to share your feedback.
Should you have any general queries in relation to your plan, please do not hesitate to contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Well presented
Well presented by your representative, who answered all my queries, and gave me a very good overall picture of the company, and felt comfortable about what I was doing
28. Juli 2026
Antwort von Golden Leaves Funeral Plans
Dear Ray,
Thank you for your review.
We appreciate that arranging a funeral plan is an important decision, and we’re pleased to hear that you felt comfortable and well supported throughout the process. Clear guidance and a considerate approach can make all the difference.
If you ever have any queries regarding your plan, please contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Antwort von Golden Leaves Funeral Plans
Dear Miss Harman,
Thank you for taking the time to share your feedback.
Should you have any general queries in relation to your plan, please do not hesitate to contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Answered all my questions
Answered all my questions
Was very polite and empathetic to my needs
4. September 2026
Antwort von Golden Leaves Funeral Plans
Dear Sylvia,
Thank you for your review.
We’re so pleased to hear that the agent who arranged your plan was helpful and took the time to answer all of your questions. Providing clear and caring support throughout the process is very important to us.
We truly appreciate you taking the time to share your experience. Should you need any assistance in the future, please do not hesitate to contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Antwort von Golden Leaves Funeral Plans
Dear Ann,
Thank you for taking the time to share your feedback.
Should you have any general queries in relation to your plan, please do not hesitate to contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
A smooth and positive experience…
It was a smooth and positive experience except for one thing. You sent me a copy of the final documentation and said you were also sending one to my son (my next of kin), but he has not received a copy.
4. September 2026
Antwort von Golden Leaves Funeral Plans
Dear Janice,
Thank you for your review. We are delighted you have had a positive experience with us hear at Golden Leaves.
We do apologise if your Next of Kin is yet to receive a copy of the Funeral Plan Document. We can see his copy was issued on the 5th August 2026, but we will re-issue another copy today.
Please do not hesitate to contact us on 0800 85 44 48 if we are able to be of further assistance.
Kind regards,
Golden Leaves
There was a problem with a double payment. When I contacted the payments department at Golden Leaves they were most unhelpful, basically saying it was up to me to sort it out and they wouldn't help.!
There was a problem with a double payment.When I contacted
14. August 2026
Antwort von Golden Leaves Funeral Plans
Dear Terry,
Thank you for your review.
We’re sorry to hear that you experienced issues with payments. We understand how important accuracy and clarity are, and we apologise for any confusion caused. Your feedback has been shared with the relevant team so that we can improve our processes.
Should you have any general queries in relation to your plan, please do not hesitate to contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
The whole process was informal
The whole process was informal, businesslike without neing sombre or depressing in any way.
My meeting with the representative was pleasant and more like a friendly chat than an attempt to sell me a product.
10. Juli 2026
Antwort von Golden Leaves Funeral Plans
Dear Michael,
Thank you for your review.
It’s good to know that you felt supported while making your arrangements.
We really appreciate you taking the time to share your experience.
If you have any queries regarding your plan, please contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Clear, concise and professional ...
The representative visited us in our home; he was friendly, clear and concise when explaining the services offered, including pricing. Absolutely NO selling pressure applied ... the whole process was simple, assured and very helpful. Would recommend without hesitation.
18. Juni 2026
Antwort von Golden Leaves Funeral Plans
Dear Sylvia,
Thank you for your review.
We’re pleased to hear that you received a full explanation and that all options were clearly discussed with you. Ensuring our customers have the information they need to make an informed decision is very important to us.
We appreciate you taking the time to share your feedback. Should you need any assistance in the future, please do not hesitate to contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Very Friendly and NO Pressure to sign…
Very Friendly and NO Pressure to sign up then and there.. Gave me time to speak to my Family before I made a Decision
25. Juni 2026
Antwort von Golden Leaves Funeral Plans
Dear Alison,
Thank you for your review.
Providing clear and caring support throughout the process is very important to us.
We truly appreciate you taking the time to share your experience. Should you need any assistance in the future, please do not hesitate to contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Found it all very straighforward
Found it all very straighforward
Just pleased it is all arranged and paid for to save the family when the time comes.
4. September 2026
Antwort von Golden Leaves Funeral Plans
Dear Frances,
Thank you for taking the time to share your feedback.
We’re pleased to hear that you found the process clear and straightforward.
Should you have any general queries in relation to your plan, please do not hesitate to contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Professional and friendly
Such an easy process from sitting with people that made me feel like I’d known them for years, planning my funeral with them, paying for it direct to golden leaves and the follow up call from them making sure I was happy with my plan and the funeral directors I’d chosen to go with.
30. Juli 2026
Antwort von Golden Leaves Funeral Plans
Dear Heather,
Thank you for your review.
We appreciate that arranging a funeral plan is an important decision, and we’re pleased to hear that you felt comfortable and well supported throughout the process. Clear guidance and a considerate approach can make all the difference.
If you ever have any queries regarding your plan, please contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
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