Herne Bay Domestics Bewertungen 

252
•
TrustScore 5 von 5

5,0

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I've dealt with Herne Bay Domestics twice before and both times they've been a pleasure; helpful, cooperative and easy. This third time really tested the theory that it's how a company react... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I have used HBD several times over the last few years and they have always been an excellent company. Yesterday my dishwasher broke and it was well overdue replacing. I popped into the store and talke... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Another great service from Herne Bay Domestics. We ordered a washing machine six years ago and sadly it needed replacing due to a leak. I called the shop and explained what we needed. Everything was d... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I couldn't be happier as always with Herne Bay Domestics great company, grat staff All my white goods have come from them My most recent experience was when they delivered and fitted my new long aw... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Haushaltsgerätereparaturservice
  2. auch in
  3. Fachgeschäft für Haushaltsgeräte

Vom Unternehmen geschrieben

Herne Bay Domestics is an independent, family-run business which was established on the Herne Bay high street in 1984. Our reputation is built upon a combination of high-level customer service and care, and the ability to provide a large stock of domestic appliances at extremely competitive prices, as a result of close relationships with major manufacturers and being part of Euronics. We therefore believe that we have found the right balance between being able to care for the needs of every individual customer, whilst still often being able to offer the same products and prices as the biggest retailers in this field. Our team of delivery drivers and engineers are able to install every product we sell, as well as being able to demonstrate to customers how their new appliance works, and answering any queries on this matter. Meanwhile, our sales team are immediately on hand to fix any subsequent issues, as opposed to having to go through call centres and long queues. Our friendly team are always on hand and happy to help, either in-store or over the phone. Call: 01227 361536 for free help and advice on anything you may need. Phone lines open 09:00 – 17:00, Monday to Saturday.


Kontaktinformationen

5,0

Hervorragend

TrustScore 5 von 5

252 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

5,0

Alle Bewertungen

(252)

79 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Fantastic service from start to finish

Fantastic service from start to finish. Easy to book, with regular updates on arrival time. Leo could not have been more helpful. He arrived promptly with the right part, explained the problem and fixed it quickly, efficiently and at a very reasonable price. He even gave me some advice on another appliance. I can’t recommend this company highly enough and will definitely use them again.

5. Juni 2024
Bewertung ohne vorherige Einladung
Herne Bay Domestics-Logo

Antwort von Herne Bay Domestics

Hello Diana, thank you very much for taking the time to leave us such a great 5 star review. We are delighted that you found our repairs service so great. We will pass your comments onto Leo. Thank you for choosing Herne Bay Domestics .

Bewertet mit 5 von 5 Sternen

Excellent service, as always.

I’ve used Herne Bay Domestics for years and am never disappointed. Very good service from sales to repairs and they’re already ready to go the extra mile. Recently had a freezer repair very soon after a hip replacement op. The guy was made aware of this and patiently waited while I got to the door on crutches. He was professional and efficient throughout and carefully wiped and dried water on the floor after the repair so i wouldn’t slip.

4. Juni 2024
Bewertung ohne vorherige Einladung
Herne Bay Domestics-Logo

Antwort von Herne Bay Domestics

Hello Carol, thank your so much for leaving us such a great review. We are so pleased that as a regular customer you are never disappointed with our service. We hope that you make a speedy recovery following your hip replacement. Your lovely comments will be passed on. Thank you for choosing Herne Bay Domestics.

Bewertet mit 5 von 5 Sternen

Great Service

I have purchased two items from Herne Bay Domestics now and the experience has been great. From the ordering to the polite professionalism of the delivery driver.

4. Juni 2024
Bewertung ohne vorherige Einladung
Herne Bay Domestics-Logo

Antwort von Herne Bay Domestics

Hello Paul, thank you very much for the 5 star review. Our customer feedback is always appreciated by our staff. We are pleased that your Herne Bay Domestics experiences have been so positive. Thank you for choosing Herne Bay Domestics.

Bewertet mit 5 von 5 Sternen

Very happy with service provided by…

Very happy with service provided by Herne Bay Domestics. Called them for a washing machine repair and they came the next day. Texted a 3 hour time slot which was helpful. Reasonable prices. Polite and friendly service.

4. Juni 2024
Bewertung ohne vorherige Einladung
Herne Bay Domestics-Logo

Antwort von Herne Bay Domestics

Hello Janet, thank you very much for taking the time to leave us a 5 star review, it is much appreciated. We are so please that we were able to help with the problem with your washing machine. Thank you for choosing Herne Bay Domestics.

Bewertet mit 5 von 5 Sternen

Fridge Freezer installation.

Having had not such a successful experience with two well known white goods companies we were at the end of our tether as to what type of hinge set up we needed for our not so conventional measurements of our integrated unit so a friend recommended Herne Bay Domestics we visited them and a friendly gentleman was so helpful he arranged for a fitter to come out to us and measure up and advise on what type of integrated fridge freezer we could have and within 24 hours after his visit we had installation. A great 5 star experience from these people I would highly recommend and no doubt use again.

30. Mai 2024
Bewertung ohne vorherige Einladung
Herne Bay Domestics-Logo

Antwort von Herne Bay Domestics

Hello David, thank you very much for taking the time to leave us such a great review. We are so pleased that we were able to help you with the fitting of a new integrated fridge freezer. Please pass our thanks onto your friend for the recommendation.
Thank you for choosing Herne Bay Domestics.

Bewertet mit 5 von 5 Sternen

Broken Neff oven Grill.

Very friendly, helpful and professional service from start to finish. Leo arrived promptly on the initial visit to diagnose the fault and confirm a replacement part was needed. Telephone call to confirm convenient date to replace grill. Advised we were job number 5 that day and given a 3 hour slot. Leo arrived at 8.40 and completed the replacement. Excellent.

23. Mai 2024
Bewertung ohne vorherige Einladung
Herne Bay Domestics-Logo

Antwort von Herne Bay Domestics

Hello Steve, thank you very much for leaving us such a positive 5 star review. We are so pleased that Leo was able to diagnose and fit the new part to your broken oven. I will pass your comments onto our repairs department so that they can be passed onto Leo. Thank you for choosing Herne Bay Domestics

Bewertet mit 5 von 5 Sternen

Thank you to Phil and Dave who…

Thank you to Phil and Dave who delivered and installed my Blomberg oven to me today. Was very happy to find out HBD deliver to my area which is so close to London. They were mindful of the redecoration in my property when carrying the oven through the flat.
Really happy with your service - thank you!!

22. Mai 2024
Bewertung ohne vorherige Einladung
Herne Bay Domestics-Logo

Antwort von Herne Bay Domestics

Hello Sophie, thank you so much for taking the time to leave us such a great review. It is always great to hear that our installers are mindful of our customer properties. We hope that you enjoy your new appliance. We will pass your comments onto Phil and Dave.

Bewertet mit 5 von 5 Sternen

10 out of 10 for Herne Bay Domestics.

Bought an intergrated Bosch fridge on Saturday,salesman Nick very helpful.On Monday fridge installed by very good fitters. All in all an excellent service.

18. Mai 2024
Bewertung ohne vorherige Einladung
Herne Bay Domestics-Logo

Antwort von Herne Bay Domestics

Hello Janet, thank you for taking the time to leave us a review. We are so pleased that you found Nick helpful, and our installers good as well. We will pass your comments onto Nick and the installers, they always appreciate the feedback.

Bewertet mit 5 von 5 Sternen

Oven not heating properly.

Leo came out as promised following an earlier booked appointment. He called before hand to confirm times. He immediately diagnosed the problem (blown heating element) as our oven was not heating correctly.
New element installed and now all working fine. Great service. Highly recommended.

22. Mai 2024
Bewertung ohne vorherige Einladung
Herne Bay Domestics-Logo

Antwort von Herne Bay Domestics

Hello Richard, thank you very much for taking the time to leave us a review. We are so pleased that Leo was able to sort out the problem with your oven and get you up and running quickly. Your comments will be passed onto Leo.

Bewertet mit 5 von 5 Sternen

Leo came out and fixed our tumble dryer…

Leo came out and fixed our tumble dryer efficiently and professionally. Would recommend.

20. Mai 2024
Bewertung ohne vorherige Einladung
Herne Bay Domestics-Logo

Antwort von Herne Bay Domestics

Hello Gary, thank you for taking the time to leave us a review. We are so pleased that Leo was able to sort out the problem with your tumble dryer. We will pass your thanks onto him.

Bewertet mit 5 von 5 Sternen

Brilliant to talk to some-one who was…

Brilliant to talk to some-one who was interested and able to solve my problem. Execellent installation and removal of defunct fridge. Highly recommended

17. April 2024
Bewertung ohne vorherige Einladung
Herne Bay Domestics-Logo

Antwort von Herne Bay Domestics

Hello Janice, thank you very much for leaving us such a positive review. We are delighted that we were able to help with the problem of the defuncted fridge and supply a suitable replacement, just in time for the summer !!! .

Bewertet mit 5 von 5 Sternen

Expert advice

Engineer arrived before the appointed time and phoned before he came, which was a bonus.
Unfortunately we needed a new washing machine. The Engineer (Leo) helped me choose a replacement giving his expert advice and experience which was appreciated as the voice was overwhelming. Then organised for payment and provisional delivery via the office.

15. Mai 2024
Bewertung ohne vorherige Einladung
Herne Bay Domestics-Logo

Antwort von Herne Bay Domestics

Hello Mark and Karen, thank you for leaving us a review. Obviously it is disappointing that your old washing machine was beyond repair, but we are really pleased that choosing a replacement was a straight forward process with Leo's help. We will pass on your thanks.

Bewertet mit 5 von 5 Sternen

Very good service

Very good service. Helpful staff. My new washing machine delivery was arranged at a time to suit me. Delivered and fitted quickly & efficiently. Very polite and tidied up after installation. Have used Herne Bay Domestics before and prefer their personal service to the big chain stores. Would recommend.

14. Mai 2024
Bewertung ohne vorherige Einladung
Herne Bay Domestics-Logo

Antwort von Herne Bay Domestics

Hello Rosalind, thank you very much for taking the time to leave us a review it is always appreciated. Thank you also for your continued support us being your preferred supplier. We are delighted that you are happy with the new washing machine and the service that was provided both during your purchase and the installation.

Bewertet mit 5 von 5 Sternen

Exceptional service

Exceptional service! I had a freezer crisis so I called up to order a new one and less than 3 hours later it was delivered.

11. Mai 2024
Bewertung ohne vorherige Einladung
Herne Bay Domestics-Logo

Antwort von Herne Bay Domestics

Hello Michelle, thank you for leaving us a review. We are so pleased that we were able to help you with your freezer problem, sounds like the crisis was resolved. Thank you for choosing Herne Bay Domestics.

Bewertet mit 5 von 5 Sternen

Excellent dishwasher assessment and purchase

We called them to investigate our 9 year old dishwasher not working. They came out on time, on bank holiday Monday. They gave us an honest assessment of what the problem might be and after a good discussion we decided to buy a new dishwasher from them. They match prices, they pointed out the ones with a 5 year guarantee, we paid there and then. Next day they delivered and installed the new machine and took the old one away. A much better, more personal experience than going to a larger company.

7. Mai 2024
Bewertung ohne vorherige Einladung
Herne Bay Domestics-Logo

Antwort von Herne Bay Domestics

Hello Ray, thank you very much for taking the time to leave us a review, it is always appreciated. We are so pleased that you found your Herne Bay Domestics experience, honest and personal and that we were able to help you so quickly. Thank you for using Herne Bay Domestics

Bewertet mit 5 von 5 Sternen

Timely delivery and installation

Timely delivery and installation. Working perfectly

9. Mai 2024
Bewertung ohne vorherige Einladung
Herne Bay Domestics-Logo

Antwort von Herne Bay Domestics

Hello Richard, thank you for leaving us a review it is always appreciated. We are really pleased that everything has worked out well with your new appliance.

Bewertet mit 5 von 5 Sternen

Broken oven

Our oven stopped working and we contacted Herne Bay domestics via Facebook messenger. They kindly arranged mutually convenient date and time with us and oven was repaired. Professional, speedy, helpful service! Thank you.

23. April 2024
Bewertung ohne vorherige Einladung
Herne Bay Domestics-Logo

Antwort von Herne Bay Domestics

Hello Viera, thank you very much for leaving us such a great review. We are really pleased that we were able to help with the repair of your oven. Your comments will be forwarded to the repairs department.

Bewertet mit 5 von 5 Sternen

Delivered a fridge today and also took…

Delivered a fridge today and also took away a very large fridge freezer with a tight space & stairs to maneuverer which they did expertly .

16. April 2024
Bewertung ohne vorherige Einladung
Herne Bay Domestics-Logo

Antwort von Herne Bay Domestics

Hello Diane, thank you for taking the time to leave a review, its always very satisfying to know that our installation teams are able to cope with all different situation.

Bewertet mit 5 von 5 Sternen

Always good to mend an appliance

Always good to mend an appliance. Great local company

11. April 2024
Bewertung ohne vorherige Einladung
Herne Bay Domestics-Logo

Antwort von Herne Bay Domestics

Hello Debra, thank you for leaving a review, we are so pleased that we have been able to help with mending your appliance.

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr