We have had our couch for about a month or so now and we love it, the quality of the fabric and construction both seen very good and it was been very comfortable for the whole family. My one star o... Mehr ansehen
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Das sagen Bewerter
Great company with quality furniture and dedicated customer service. What sold me was the ability to wash covers, rearrange furniture and store items under each seat. Putting the furniture together wa... Mehr ansehen
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Everyone was so patient with me! Mackenzie! Thank you! I already had a Home Reserve sectional, I needed to get the dark colors out, & in with a brighter look! It was achieved! Their materials are amaz... Mehr ansehen
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The furniture was packaged securely and in a way that made sense when I started to put pieces together. The written directions and the video instructions were easy to follow. The furniture looks very... Mehr ansehen
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Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Sectionals with built-in storage and washable fabrics. Designed to live and grow with your family. Made in USA. Get a Risk-free trial.
Kontaktinformationen
Cannongate Drive 3015, 46808, Fort Wayne, Vereinigte Staaten
- homereserve.com
4,6
Hervorragend
1773 Bewertungen
Hat 96 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
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Requests met!
I requested samples to try and figure out what I wanted for my home. I need to see and feel the materials to make my decisions. I love that home reserve had that option for me. I was offered multiple samples and they arrived quickly. Thank you for helping me make my choice.
11. März 2026
Antwort von Home Reserve
Thank you so much for your thoughtful review! We completely agree—being able to see and feel the fabrics in your own home makes such a difference when making a decision.
We’re so glad the swatches arrived quickly and helped you feel confident in your choice. That’s exactly why we offer them!
Thanks again for choosing Home Reserve. We’re excited for you to enjoy your space!
Great company with quality furniture…
Great company with quality furniture and dedicated customer service. What sold me was the ability to wash covers, rearrange furniture and store items under each seat. Putting the furniture together was a lot of work but the final result was well worth it. Would definitely recommend!
23. März 2026
Antwort von Home Reserve
Thank you so much for your kind words and recommendation! We’re thrilled to hear that the washable covers, modular design, and built-in storage were exactly what you were looking for.
We completely understand that assembly can be a bit of a project, and we truly appreciate the effort you put in. We’re so glad to hear it paid off and that you’re happy with the final result!
Thanks again for choosing Home Reserve—we’re grateful to have you as a customer!
Love the couch, took a long time
We have had our couch for about a month or so now and we love it, the quality of the fabric and construction both seen very good and it was been very comfortable for the whole family.
My one star off is for how slow the process is getting fabric samples took over a week each time, we got the trial piece which took a month and the couch took longer.
I love my couch and highly recommend it good quality and made in the US.
but if you need something sooner than later that will be a problem.
23. März 2026
Antwort von Home Reserve
Thank you so much for your thoughtful review! We’re thrilled to hear that you and your family are loving the comfort, quality, and construction of your couch—that means a lot to us.
We also appreciate your honest feedback about the timing. We understand that the process—from swatches to trial to final order—can take longer than expected, and that can definitely be frustrating if you’re on a tighter timeline. Because everything is made to order, it does take a bit more time, but we know how important clear expectations are and we’re always working to improve that experience.
Thank you again for your recommendation and for choosing Home Reserve—we’re so glad it was worth the wait!
So Happy with My New Furniture
The furniture was packaged securely and in a way that made sense when I started to put pieces together. The written directions and the video instructions were easy to follow. The furniture looks very nice, and I believe our family will enjoy it for years to come.
19. März 2026
Antwort von Home Reserve
Thank you so much for the 5 stars! We’re glad to hear the packaging and organization made assembly easier, and that both the written and video instructions were helpful along the way.
It’s wonderful to know you’re happy with how everything looks. We hope your family enjoys it for many years to come!
I really like this furniture
I really like this furniture. I have an NRT right now. I will soon be ordering the rest. It is supportive, easy to assemble (and fun), the fabric is quite nice, and I love the storage. Having modular will be a big plus. I will begin with a small couch and chair and then I can add whenever I want more.
11. März 2026
Antwort von Home Reserve
Thank you so much for sharing this! We’re thrilled you’re loving your NRT piece and that it’s been supportive, fun to assemble, and a great match fabric-wise (and that storage really is such a bonus!). We love your plan to start with a small couch and chair and add on over time! That’s exactly what modular is made for, and we’ll be here anytime you’re ready to build it out.
Great way to see if this is the couch for you
Loved that we could sample the product. Easy to put together with pretty clear instructions. But it does take some time.
I like the quality of the fabric and the support/comfort is balanced for my preference.
Love the storage!
The wide and deep is just right for us as we have a small home with only one living/tv room. We didn’t want the couch to consume the space. I like that it is just enough depth to be comfortable both sitting and lounging
Don’t like…..frame has no solid wood. But seems durable anyway. Just didn’t realize it was all compressed wood.
The one piece came in two packages on two separate days. I didn’t know this. So I was frustrated and confused when attempting to put together a partial piece. A few days later the second box arrived and then it all made sense.
These two issues may be my fault for not paying enough attention to details.
Here is what bothered me the most:
I ordered the wrong fabric. Requested an exchange. I had not even unpacked the original wrong colored cover, and was told to keep it or toss it!
I was really surprised by this as one of the main reasons I choose this company was its eco conscious and sustainability practices.
After all this said, I am going to order the rest of the couch. It will be a little more than we had set aside for a couch. Waiting to be sure we have the funds or if there will be a sale anytime soon.
11. März 2026
Antwort von Home Reserve
Thank you so much for such a thoughtful review! We’re really glad the trial helped, that the wide + deep feels just right for your space, and that you’re loving the fabric, comfort, and built-in storage. It’s wonderful to hear the comfort/support balance is a great fit for both sitting and lounging, especially in a smaller living room where you don’t want the couch to take over.
We also completely understand the frustration around the split delivery and not realizing one piece would arrive in two separate boxes on different days. We recognize that can be really confusing when you’re ready to start building. And thank you for sharing your note about the frame material as well; we appreciate the honest feedback and are always working to make expectations clearer upfront.
I ordered an ottoman to match my…
I ordered an ottoman to match my current couch. When I received the order noticed I ordered the wrong color on accident. Customer service informed me that it could not be swapped for the correct color. Terrible customer service. This could have been a simple fix.
11. März 2026
Antwort von Home Reserve
We’re sorry the color wasn’t what you were expecting. We know how important it is for everything to feel just right! We’ve reached out directly and can’t wait to get this sorted for you.
In with the new fabric!
Love my updated fabric for my sectional. The blue is perfect very soft.
9. März 2026
Antwort von Home Reserve
Thank you so much for the 5 stars! We’re thrilled to hear you love your updated fabric. The perfect blue and a soft feel make such a difference. It’s like getting a whole new sectional! Enjoy your refreshed space 😊
Outstanding couch
Outstanding couch! I love the sofa I ordered from you in the color Hemlock. The stool and couch provided so much storage, and the sofa fits me perfectly. I’m smaller than most and my feet can actually sit on the floor, if you are taller or a larger person I’d recommend getting the deep seats. The fabric was superb & I love my matching stool.
9. März 2026
Antwort von Home Reserve
Thank you so much for this wonderful review! We’re thrilled you’re loving your Hemlock sofa and matching stool, and that the fit feels perfect for you - plus all that built-in storage is such a bonus. We also really appreciate you sharing the helpful tip about deep seats for taller folks!
We received our trial piece
We received our trial piece. It was easy to assemble. The fabric is beautiful and once it was together it is so comfortable. We ordered the wide deep and it is so nice. We can't wait to order the rest to complete our new sectional.
17. März 2026
Antwort von Home Reserve
Thank you so much for sharing this! We’re thrilled your trial piece was easy to assemble and that you’re loving the fabric and comfort. We can’t wait to help you finish out the rest of your new sectional when you’re ready!
Courtney was amazingly helpful.
13. März 2026
Antwort von Home Reserve
Thank you so much for your kind words! We’re so glad Courtney was able to help, and we’ll be sure to share this with her.
Everyone was so patient with me
Everyone was so patient with me! Mackenzie! Thank you! I already had a Home Reserve sectional, I needed to get the dark colors out, & in with a brighter look! It was achieved! Their materials are amazing, I also purchased a large ottoman in the Retriever material. If you have cats, I highly recommend this material, it doesn't fray, tear, bead, stain, nothing! They can scratch it! You won't see anything happen! I love these guys, will be ordering some new bottom cushions soon!!
13. März 2026
Antwort von Home Reserve
Thank you so much for this awesome review! We’re thrilled Mackenzie and our Customer Support team could help you brighten things up and that you’re loving the Retriever fabric (especially with cats in the house - such a great real-life endorsement!). We truly appreciate you, and we can’t wait to help when you’re ready for those new bottom cushions.
Long shipping, wrong parts
The first issue was that we were told that the trial order would ship the last week in March but didn't until the second week in April.
The next frustration was that we were told it took longer because they were built to order. I could accept that if our order was correct, however, when we got to step 4, the wooden piece was the wrong number 4. It seemed to be a side piece to another couch frame instead of the bottom piece we were expecting.
25. März 2026
Antwort von Home Reserve
Hi Brandon, this isn’t the experience we want for you, or reflective of the standard we hold ourselves to. We completely understand why your confidence has taken a hit, and we own that.
Our team is already in touch with you personally, and we’ve sent a little something your way to acknowledge the frustration. We’re sending the replacement part right away, and are also extending your 60-day trial so you get to fully experience the no-risk trial once it’s fully assembled. And if you decide it’s not for you, we’ll take care of the return without any hassle. Whatever you choose, we’re in your corner.
Thank you for your patience through this, Brandon!
good service
5. März 2026
Antwort von Home Reserve
Thank you for your kind words! We'll be sure to share this with our Customer Support team!
I have had my furniture for 10 years…
I have had my furniture for 10 years and this is literally the best company I have ever dealt with! Anytime I’ve ever had any issues at all, they have sent me a replacement part with no questions asked! My furniture is like new still thanks to this wonderful company! I love that. My furniture is machine washable as well; where else can you find that?? And built-in storage - huge bonus! I cannot say enough about this company and their furniture.
13. März 2026
Antwort von Home Reserve
Thank you so much for this kind review! We love hearing that your furniture is still going strong after 10 years and that being able to replace parts has helped keep it feeling like new. Machine-washable covers plus built-in storage is such a game-changer and we’re so grateful to have you as part of the Home Reserve family!
So far I've only ordered swatches
So far I've only ordered swatches, but they arrived very quickly and I'm impressed with the fabric and what they offer for the couch sections. Now it's just time to save up for the sectional that will be ideal for our family of 10!
5. März 2026
Antwort von Home Reserve
Thank you so much for sharing this! We’re thrilled the swatches arrived quickly and that you’re impressed with the fabrics and options. A sectional for a family of 10 is going to be amazing - whenever you’re ready, we’re here to help you plan the perfect setup for your space.
I love my loveseat and ottoman
I love my loveseat and ottoman! They are very comfortable and fit my small area. The service was very good too. It took a month to get my trial chair and another month to get my order, so there was a little test of my patience, but the customer service and responses were great!
11. März 2026
Antwort von Home Reserve
Thank you so much for your kind review! We’re thrilled to hear that your loveseat and ottoman are a great fit for your space and that you’re finding them comfortable—that’s exactly what we aim for.
We also really appreciate your patience with the timing and are glad our customer service team was able to keep things on track and provide helpful support along the way.
Thanks again for choosing Home Reserve—we’re so happy it was worth the wait!
We just bought a sectional
We just bought a sectional. Before buying, I emailed many, many questions, and received thorough answers to every question. The sectional arrived within the time frame, in excellent condition. The instruction book is very, very easy to follow. We are both in our 70's, and we got the sectional put together in 5 hours. It is VERY comfortable. It looks so tidy and neat - wonderful. Relaxing in the corner of the sectional while watching TV in the evening is perfect. I highly recommend.
3. März 2026
Antwort von Home Reserve
Thank you so much for this wonderful review! We’re thrilled our team could answer all your questions and that your sectional arrived on time and in perfect condition - and putting it together in 5 hours is seriously impressive. Most of all, we love hearing how comfortable and tidy it looks, and that your evening TV time in the corner seat is now the perfect spot.
I've had my home reserve cound for 10…
I've had my home reserve cound for 10 years. I use them every day and still love them. I just ordered a new set of covers that I love.
They are very responsive and amazing customer service. If something brakes they dont ask questions they just send it to you the next day.
They are amazing.
I did notice the new covers dont have the Home reserve logos on them which bummed me out a bit.
9. März 2026
Antwort von Home Reserve
Thank you so much for this wonderful review! Ten years of daily use is amazing, and we’re thrilled you’re still loving your Home Reserve furniture! We’re so glad your new covers are a hit, and we truly appreciate your kind words about our team being responsive and helpful.
Home Reserve made the purchase of replacement seat cover easy
Home Reserve made the purchase of replacement covers extremely simple. Their detailed descriptions were easy to follow and the pricing very reasonable. In addition, shipping was fast. All in all we are very happy that we purchased our sectional from Home Reserve.
3. März 2026
Antwort von Home Reserve
Thank you so much for your kind words! We’re thrilled the replacement cover process was simple, the descriptions were helpful, and shipping was quick. We truly appreciate you choosing Home Reserve and we’re so happy you’re loving your sectional.
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