Humanitix Bewertungen 

Bought tickets to a festival,which was cancelled ,they said they have refunded the price, have not yet received refund ,after contacting them several times they have not helped and told me to contact bank ,bank has no record of refund being sent and told me tt contact humanitix to rectify this. After several attempts to get refund back through them they have told me they can't help and to take it up with bank, total scam

Humanitix allows us to run a tiny not-for-profit - we are all volunteers. We run an Emerging Concert Artist Series, and most entry fees are free or a donation. Although we still do not have a website, Humanitix has enabled this little project to run since August 2022. Humanitix is always available to help refine how we deliver our events. The integrations are great. Thanks to all the team at Humanitix, we will launch our 6th Series in February 2025.

Have used Humanitix for 5 years now and they are wonderful to deal with, always there to answer my question, help me and solve any problems. Their site is continually improving from great to even better. Our customers find buying tickets easy and straight forward..

Our organization switched to Humantix from another online ticketing site. We were intrigued by the idea that the booking fees would be donated. Not only was the interface just as easy to use as our previous portal - it is supported by great customer service. When a question arose about tax codes for our event, it was presented in a very clear manner promising help in getting things straight. Within two emails and one file upload, all was good. Professional and helpful!

Awesome Customer Service!

I was having trouble fixing something that I had incorrectly inputted. Help came quickly and stuck around until the issues was resolved. THANKS!

Support responds quickly. They take time to understand the issue, and provided clear instruction when I got confused

Not only do Humanitix support humanity and our planet in so many wonderful ways but the team were super helpful when I needed more information for our event. Thank you :)

I made a mistake with my email address on a ticket purchase and got great help to get it resent to me!

Awesome to deal with and always get back to you with helpful tips and very prompt replies.

The back up help is the best i have ever experienced in the online world. I can really get pissed off with online platforms and their view of 'service' and help... well, it should be called something else! But the Humanitix crew are the best. i have had to call on them a couple of times... and i have been at maximum frustration... and within minutes they have helped me resolve 'impossible' issues! Thanks dudes and dudettes.

Super helpful & fixed problem immediately

I recently had the pleasure of working with Daisy from Humanitix to create an online event, and I cannot recommend her highly enough! From the very beginning, Daisy was incredibly supportive and knowledgeable, guiding me through the entire process with ease.

Her expertise in event setup was evident as she helped me navigate the platform’s features, ensuring that I utilised the tools available to maximise engagement and streamline the ticketing process. Daisy took the time to understand my vision for the event, offering valuable insights and suggestions that enhanced the overall experience.

What I appreciated most was her responsiveness. Whenever I had questions or needed clarification, Daisy was just an email away, always quick to provide clear and helpful answers. This level of support made me feel confident and empowered, knowing I had someone reliable by my side.

Daisy was super lovely and answered all my questions amazingly. She is so helpful and i hope to get her again the next time i have a question :)

Had some issues receiving my confirmation email from Humanitix and contacted their customer service chat line, Daisy helped me out and sorted out the issue quick smart. Very helpful and efficient service….highly recommend.

It is wonderful when an organisation exceeds your expectations! Communication with Humanix has been impressive. Their with responsiveness and commitment to supporting me was outstanding. I’d be very happy to recommend them!

A fantastic platform with real people at the other end! I had a problem I couldn't work out on my own and I sent an email, they responded quickly with a clear answer and positive vibes - problem solved and sharing the good vibes! Love that!

Switched to Humanitix from another system, and we have found that the experience is vastly better.

If anything ever goes wrong, or we have a query, we can hop on live chat and get the answers or help that we need straight away.

Had two queries this morning, both fixed inside about 3 minutes. Can't ask for better than that!

Rose Hemming gave such incredible customer service and proficiency with my enquiry. It’s honestly the best interaction I’ve had while seeking support from a provider. It has set a new standard for me. Thank you Humanitix and Rose for helping me :)

Love using Humanatix for our Scouts fundraisers. It is a great platform that is easy to use and the customer service is wonderful. Highly recommend!